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S Rao
@Sav123

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Commented on chithra4anand's review

Nov 22, 2009 09:47 PM (Updated Nov 22, 2009 09:47 PM)

Hi..some suggestions to deal with Hsbc : 1. Hsbc’s Nodal officer is based in Chennai (at least it was when I last checked their website ) . Suggest you approach them in writing as well as visiting their office. The Hsbc website gives a grievance procedure . In addition to the Nodal officer you ...could write to the person in-charge of their banking services. http://www.hsbc.co.in/1/2//miscellaneous/ grievance-redressal 2. Further you could write to Hsbc Headquarters and ask them if this is their idea of service . Address: HSBC Holdings plc 8 Canada Square London E14 5HQ Telephone: + 44 (0)20 7991 8888 3. Write to the RBI . They have a cell that deals with banks on customer related issued. 4. Lodge a police complaint against HsbcRead More

Commented on rivalrry's review

Aug 07, 2009 11:33 PM

Wow . This sounds like something from a fiction novel . Try consumer courts , complaint to RBI . Maybe even write to some news channels . Instead of trivial issues being telecast repeatedly at least genuine customer issues can be highlighted. Hopefully publicity will make companies more careful in h...andling issues.Read More

Commented on hypermom's review

Jul 30, 2009 02:20 PM

I have a Rs 0.79 outstanding amount on my credit card . This bank is crazy enough to print such a bill and incur the expense of couriering it . 10k is big money for such folks. Logon to their website and see the grievance addressal procedure . Write to the senior most person listed there . Not s...ure if it will help . But worth a shot perhaps in addition to other channels of communication which you are currently pursuing.Read More

Commented on amitkumar_mca04's review

Jun 12, 2009 04:35 PM

Hi..there seems to be a typo error . Your review mentions 'yes' for member's recommendation. You might want to rectify that to 'no'

Commented on sandipp's review

Jun 10, 2009 10:54 PM

Send a written complaint to RBI . You'll be able to find it online. Write to newspapers and magazines . Write to the Banking Head at Hsbc (you'll find it on their website). Start an email , sms campaign to alert people re Hsbc.

Commented on rahulnalwar's review

Jun 10, 2009 10:49 PM

Congratulations ! It is truly alarming to see the extent to which this bank stoops to make money somehow. No values , ethics or even basic processes seem to be in place.

Commented on sandipp's review

Jun 10, 2009 10:44 PM

Wow . This is really incredible . I suppose the mafia can be alerted that there is a deep talent pool for them in Hsbc should they ever feel the need to increase manpower .

Commented on rk_ray's review

Jun 10, 2009 10:38 PM

Cancelling the card is a good option. Maybe you can approach Tata-AIG as well and tell them that you are being harassed by Hsbc , approach consumer court (that should not be expensive), write to financial newspapers and magazines . There is a grievance redressal procedure at the Hsbc website . Check... it out and write to their nodal officer , head of banking etc. Hsbc is an unbelievably customer insensitive bank. It's important for consumers to make their voice heard . Besides solving the problems for the individual concerned it may (hopefully) deter Hsbc from harassing other customers in future.Read More

Reviewed HSBC Visa Credit Card

A bill for 79 paise

Jun 10, 2009 10:31 PM 2428 Views

Hsbc is a seriously dysfunctional bank that exists for the sole purpose of making money by ripping off it's customers. Charging for(high) quality of service and products is not a concept they comprehend at any level . My experience with their credit card section though was much better compared w...Read more

Comments 2

Commented on gokulavan's review

May 19, 2009 01:25 PM

Yes , the service from Myntra is terrific . I'd say product quality could do with some improvements . The service however is superb .

Commented on shiv.kr.thakur's review

May 17, 2009 06:50 PM

Striking similarity with a review of this camera posted (in Aug 08 ) on http://www.dpreview.com/news/0808/08082603canonsx100is.asp

Commented on Tamaloo's review

Apr 26, 2009 11:42 PM

Good review :) Hsbc does seem to think of it's customers as village idiots. My experience with them on the cards has been largely ok . Their banking operation is a totally different story .

Commented on PeeGee's review

Apr 26, 2009 11:28 PM

You could write to the Banking Ombudsman . Came across and article on this . Pl see the link . http://economictimes.indiatimes.com/Personal-Finance/Credit-Cards/News/Do-recovery-agents-scare-you-Move-ombudsman-/articleshow/4433112.cms?curpg=2

Commented on varun24's review

Apr 23, 2009 07:38 PM

Hsbc's conduct is pathetic . It seems to be an organization that has no concern at all for customers . Recently I read an interview of Ms Kidwai . She talked about the business in the most clinical way . It's evident that the lack of concern for customers starts from the top . Maybe you should write... to HSBC's headquarters and ask them if this is their idea of customer service.Read More

Commented on prakash.joy's review

Apr 23, 2009 07:32 PM

I am a highly disappointed customer of Hsbc . Am quite alarmed to read that the bank denies communication from their nodal officer . My consistent experience with Hsbc is that they see customers as a means to an end (their profits ) .

Commented on divakargokhale's review

Mar 29, 2009 02:20 PM

Masala Bay is a nice restaurant for a leisurely meal . Service is good yet non-intrusive . Food is great.

Commented on 0pynyon8d's review

Mar 25, 2009 10:53 PM

@ Mayunk Anyone would be better organized when compared with Hsbc . This is an organization that thoroughly confuses appearances with substantive action and customer service. Often when I have called the bank officials they say they are in 'training' . Training for what is unclear because none... of it seems to alter or enhance the customer experience . I'm tempted sometimes to compile a case study 'how not to run a bank' based on experiences with the world's local bank :) A newspaper article few months ago mentioned that Hsbc's recruitment policies follow a norm of hiring women proportionate to the number of women in an educational institution. “If there are 30% girls in an educational institution, then they account for at least 30% of our hirings from that institute.” A policy like this is arbitrary and serves the interest of no stakeholder . The company will lose out on some outstanding candidates simply on the grounds of gender . Likewise , there would be candidates who would be denied an opportunity simply because of their gender ( sorry you don't fall in the 30% ) . Talent has no gender . Clearly Hsbc at this point in time lacks talent and the intent to provide service to customers.Read More

Commented on Proliberate's review

Mar 24, 2009 02:20 PM

Hsbc is full of such ridiculous ideas . Few months ago I received a mailer from Hsbc ostensibly about a charity that supports education for underprivileged children . On reading it carefully it was a pathetic and ill-conceived sales gimmick . The offer was 'As a Premier customer you sign up a family... member for Premier banking and the person successfully opens a Premier a/c (which has pretty high balance requirements ) then Hsbc will make a contribution to the charity for 1 child' . Nowhere did the mailer say that Hsbc is already supporting education for 1000 children ( or even 1 child ) and that if you open an account it will add to the good work . The 'world's local bank' will make the contribution of an unknown sum for the education of 1 child if a person opens a Premier a/c . How lame is that ? The 8 page mailer that came in a plastic cover had about 1.3 pages devoted to the NGO and balance all on Hsbc . It was a waste of paper and the recipient's time. I doubt whether even one child's education was sponsored by this hare brained scheme :) ( my apologies to hares for quoting them in reference to Hsbc ) Read More

Commented on debu2003's review

Mar 24, 2009 02:05 PM

Hsbc is the worst bank to take a loan from . Once the loan is taken they just keep increasing the rates . Their loans statements are an attempt to hide information as basic and important as the interest rate . To know what is the interest rate being charged one has to email and call the bank officia...ls repeatedly . The disconnect between the branch officials and the home loan section can be the subject of a case study ' how not to run a bank' .Read More

Reviewed Sony Ericsson G900

A good phone that could have been made better

Mar 19, 2009 01:34 PM 3305 Views

(Updated Mar 19, 2009 09:39 PM)

For the past 6 years I have been using Sony Ericsson PDA phones . I find the stylus and the operating system easier to use (compared with Nokia which I was using prior to that ). The 910 series of Sony Ericsson were terrific . Easy and intuitive to use . If they were still available I would h...Read more

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