May 26, 2009 12:25 PM
3280 Views
Never Ever go for HSBC credit card and return the one if you have **I had a HSBC card provided by my bank which I rearly used. That card was abruptly cancelled by HSBC for no reason. ONe fine day I recieved one add on card which I never asked for.
I just ingnored it but that it was biggestmistake. After few months I recieved statement for that card with annual fee of 700 charged . Shocked when I called customer care they told me that it was my mistake that I had not called them within 15 days of recieving card and now I have to pay the amount. I protested saying that I had never asked for the card but CC just lodged my complaint and said they will revert. Menwhile statements keep on coming with inerest added but as I had lodged complaint so I ignored them. Last year in november I recived call from one bterd from Delhi who literally started threatening me to pay 3600 or else he will put my name on CIBIL site and blacklist me. After lot of heated aurgument
He gave me the option to pay 1200 and settle the issue. As I was planning to go for Home loan and do not wanted to be on CIBIL blacklist I paid the amount. The a**hole had assured me that he will send me full and final settlement letter within 4 days but still I have not got it. HSBC has simply deducted1200 /- from my balance and still sending me statements with interest adding in it . When contacted CC they ask to call the agency who collected payment . Collection agent ask to contact Delhi person who called me for settlement whos number is now out of service. When I wrote EMAIL to HSBC I get stanadrd reply to call someome who never lifts the phone. Finally I am stuck and waiting for some help.
