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MouthShut Score

15%
1.51 

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Customer Care: +91-18004193114

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Hathway Broadband Reviews

Pathetic Customer Problem Resolution
1 day ago Read
I bought a Hathway Broadband connection an year back in New Delhi although services are good, internet was working fine. Due to this pandemic I came down to my hometown and due to circumstances. I informed Hathway that I wanna surrender my connection. I didn't receive any response for more than ...Read More

It's a scam, pls don't waste your money
1 day ago Read (via Mobile)
I purchased Hathway connection 3 days ago, purchased 6 month plan But it's a scam, they promised to give 50 Mbps speed, however I am getting only 10 Mbps speed on mobile and 7 Mbps on laptop, and now they are not picking up the call........pls don't waste your my ...Read More

Worst internet service
2 days ago Read (via Mobile)
Pls try to understand.... I giving complaint again and again..... No body responds... And closed my complaint... Because I paid one year payment. Hathway is a worst internet service.... ...Read More

YOUR RATING ON

Hathway Broadband
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No refund done for extra payment
24 days ago Read
User id- 1152567823 I paid Rs 943 for renewal on 6/3/2018 through Paytm. Money got deducted but, recharge was not done. I called up customer care, and they said, the amount will be automatically refunded to my account within 5 days. And asked me to do another payment and I did. The 2nd one was s...Read More

Hathway company , they doesn't know the value of t
Aug 22, 2020 06:28 PM Read
I was receiving regular calls/msgs from your team regarding the renewal of the internet plan without any disruption. When I spoke to Mr. Rahul(an employee of Hathway) he guided me with the plan details against which I paid the renewal amount of Rs.550/- on 20th August 2020. And he told me the se...Read More

Hathway is a fraud company
Aug 05, 2020 08:39 PM Read (via Mobile)
Hathway is known for their poor quality of service. Now every day the internet stop working in these days as we have to do work from home. The Internet is not working for the last 2 days here. And finally, after calling them 20-30 times they got time to pick my call but they keep on saying "Hell...Read More

Nothing can be worse than Hathway, its the poorest
Mar 22, 2020 06:55 PM Read (via Mobile)
Well, I've been using Hathway for 2 years now and I've been using 50Mbps unlimited plan from the very beginning. And here it goes. The speed? The day installed 48Mbps and you surf normally and a few days later you feel the speed is not good so you call customer care twice thrice and they c...Read More

Hathaway High-speed Bandwidth Mafia
Oct 22, 2019 04:34 PM Read (via Mobile)
Dear Team, I am new customer to HATHWAY, AC: 1180428720. Right from Sales, Installation, Activation, Technical Support till Customer Service. Everything is pathetic. No Proper Information and Response from customer service. Once a/c is activated, in same call i had informed to techni...Read More

Surat,gujarat's staff not supportive.
13 days ago Read
Very bed service.technical staff are not supportive.complain are not solve before months.I complain on application, mail and also on toll free number about not working net but more than one month there is no response. ...Read More

Worst internet speed
28 days ago Read (via Android App)
Hello. I have taken my Hathway Broadvand connection before two months. The plan I have taken is their 30mbps plan. I am totally disappointed by tge internet speed it provides most of the time. In this lockdown most of the things you do is online stuff such as work from home, online classes etc. ...Read More

Disliked
29 days ago Read (via Android App)
Today I would like to tell about Hathway Broadband actually I bought it around 6 months ago online but now it's not working properly and I am very much depressed. I would like to you all that this was one of my bad experiences in buying any product I wanted this product because it was in cheap r...Read More

Service providers not responding property
Sep 21, 2020 10:19 AM Read (via Mobile)
Bad experience with Hathway...Most irritating with Service providers......They are not responding with the time of issue ...Read More

Fraud and cheaters
Sep 11, 2020 10:09 AM Read (via Mobile)
Hathway internet service providers are cheaters and fraud. I think we have to complain in thd conduners forum. Why govt is not taking any measures on this companyit is the fault of modi govt still existing these kind of company. I request all the hathway subscribers to shift to other companies w...Read More

Network is slow, technicians and CS are useless.
Sep 09, 2020 05:31 PM Read (via Mobile)
Really unprofessional organization with poor service quality and values, where the network is very slow and no one has the problem solving attitude. Within 1st week of connection there was LOS (loss of service), by that you can understand Hathway network quality and when I raised the issue with ...Read More

Play box not delivered
Sep 08, 2020 08:39 PM Read
Absolutely correct, I have never seen a fraud company like this in my entire life. Everybody lie starting from sales to service. They literally lie and cheat customers just to achieve target. I was told that I will be given a play box initially I didn't receive the product even after so many mon...Read More

The worst Customer care ever
Sep 05, 2020 04:05 PM Read
Hi, I didn't like their product and wanted to move on. So I gave request for disconnection. That is when the issue started, they are charging me every month and they are harassing me every day. They call me and tell why I didn't pay up. When I say I have given request for disconne...Read More

PLEASE DON'T GET "CRAPWAY"
Sep 04, 2020 01:00 AM Read (via Mobile)
Even if I save one person from not paying to this dreadful, immoral and wicked organization, I will call it god's work. Seems like a stretch, but I have been a customer for over an year. And I have been tortured enough to find a forum online and raise my voice. Everything about "CrapWAY" is p...Read More

Bad Internet Service
Sep 03, 2020 06:09 PM Read
I have opted for one of the premium quarterly plans and have already paid the amount but my internet connection is down and it is not up to mark. Worst part is, when you call customer care, they tell you that - when power supply of server is down then customer complaint cannot be lodged. Then...Read More

Poor customer service
Aug 31, 2020 04:03 PM Read
My net not working since 4 days, 2 ticket closed without resolution. Customer care refused to take complaint over call. On twitter they say our team will get back to you. No action only words. ...Read More

Very bad
Aug 31, 2020 01:04 PM Read
Very bad service. My internet closed. I am suffering from last 7 days. But no solution from hathway. They take full payment and give no service. ...Read More

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Hathway Broadband
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