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Hathway Broadband Reviews

Speed is okay. But pathetic customer service.
few seconds agoRead
A big NO. I used Hathway for nearly one and half years. Then I changed my location to the nearby street. Then I applied for a address changing request. No reaction for 2 days. They said it will be done in 48 hours.Then I called and checked the status. They said, the work will be done by the ...Read More

Not for Official use
1 day agoRead
Hathway customer service is the pathetic customer service I have ever experienced .For static IP I paid 118 RS extra and it worked for 2 days . again Im facing the same issue that unable to connect VPN. Customer service never respond properly. They only call in the month end for the payment ....Read More

Worst Customer service
1 day agoRead
I have used ACT, Exicitel, Airtel and among all these Hathway customer service is the worst customer service in my notice. I sent email for hathway customer care for query about Static IP till 3 days no reply I sent again 1 more email till no reply.I think they don’t care about emails, If I call...Read More


Hathway Broadband
No Customer service ethics and just money oriented
May 14, 2019 02:57 PMRead
I have migrated to Hathway by seeing the message ad which said 150 Mbps speed with 1000 GB under rupees 1000 with free WiFi router and installation. Contacted the executive and the process started via whats app. They were so Un-professional and lazy instead of meeting personally to complete all ...Read More

Worst Internet Service Provider In India
Mar 22, 2019 11:46 AMRead
HI AllI had Hathway broadband for a while, I quit using that because even after registering many complaints regarding their wireless router no one ever came to fix and even after complaining the complain were closed without any call. All these complaints were made using your android applicat...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Possibly the Worst Internet Provider of All Time
Feb 19, 2019 05:37 PMRead
People believe the internet is a blessing. Hathway has convinced me that it is a curse.I've used Reliance, I've used 7-Star and I've used Hathway twice. The first time, it was at 4 Bungalows in Andheri West and their service was fairly decent. However, my review is for their service installe...Read More

Surprise legal notice and harrasment
Jul 03, 2018 05:17 PMRead
Hi All, I am sharing my experience, which helps someone to take a decision. At the time of taking a new connection, they call many times later if the customer gets an issue, they can only reply in emails and no one ready to take responsibility to resolve the issue.Below the actual text, I se...Read More

Substandard & Deplorable
Jun 06, 2018 11:46 PMRead
After looking at a number of 1-star reviews, I thought why should I even add this 1 star but anyways,They have harassing sales agents, who would try to lure you setting wrong expectations and trying to convince you by their lame sales pitch. Nevertheless, I ended up taking this connection as...Read More

Bad service
4 days agoRead (via Mobile)
If you’re connection is fine then you are lucky, in case if it doesn’t then technical support via cuatomer service is worst. It will not solve your problem. Even if you raise request through hathway app. It will close your request without letting you know in few hours.

Worst Internet provider!!! - hathway
5 days agoRead
I am using this connection since last 2 month and I have raised tech request more than 60 times. frequently dissconnecting. when I asked them to refund and close connection they are not doing soI believe these people are fraud and exist in this world to loot peopleI urge from government ...Read More

Hathway internet service is very bad
9 days agoRead (via Mobile)
This is not worth at all , they don’t deserve to pay them even 1 rupees. If you call their customer care , they will pick after 10 mins knowingly, do not take this service at any cost , this is worst network

It's a good service providers
9 days agoRead (via Android App)
I am using this hathway service still tow years .its giving me very cost effective services .now I am using plans of 2500rs for this package they're providing 250gb.dat speed up to 50mbb for one manth.and I am gating this speed . services are good .if I face any problems regarding netw...Read More

Worst internet service provider
12 days agoRead (via Mobile)
This is probably the worst internet service provider I have ever come across. Internet won't be available for more than 80% of the time. Worst customer care and worst management. I have raised a corporate complaint 1 week ago still no response.

Fraud company with low service quality
13 days agoRead (via Mobile)
This is cheating company.When we took the connection, they said they will refund the balance if the connection is not feasible in case of house shifting. When we shifted, we raised a request within the same area. The Hathway team told okay and collected the modem immediately. After collectin...Read More

Worst customer experience
14 days agoRead (via Mobile)
Worst ISP in whole world. I will never recommend this to any one. Please do not take there connection. They will tell you connection is possible without any feasibility check in your area and once you have paid them, they will say due to feasibility issue connection is not possible and they will...Read More

Extremely poor service
18 days agoRead
I would warn subscribers who want to shift to Hath way broad band and those who want to get new connection. we found frequent interruptions in Hathway connection and the intenet speed is far lower than what they promised. There is no coordination between customer service and the ground crew....Read More

Worst service ever
21 days agoRead (via Mobile)
I would have given -ve rating if given an option for your service. My net is not working from last 1 month & I had complained hundred time but nothing has been resolved till date. Even the relationship managers are rude & pathetic. I want my money back as I had taken yearly plan. Request you to ...Read More

Worest internet
27 days agoRead (via iOS App)
This is what how hathway treat Customer. ??10call for small issue a ask them to Transfer my call to Supervisor they put my call on hold and Finally it will disconnect this is tha very Worst service provider and speed of this internet is Horribleno even call back form servic providers ???????...Read More

Can't be more worse - just pathetic
May 18, 2019 06:46 PMRead (via Mobile)
Charges ruthless money, as soon as you pay , connection gets disconnected for no reason. 2 months out of 3 ( quarterly payment) goes after complaining and follow up but no one turns up. Most of the numbers and app are inactive. Also the technical team has huge reluctance to speak and cater servi...Read More

Apr 15, 2019 05:45 PMRead
Hathway broadband was recommended to me by one of my friends as he lives close to my house and he said the internet speed is just amazing. I also got excited and immediately applied for a connection. The speed was fast as the guy installed the broadband at my house the same day. The guy even sho...Read More

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