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MouthShut Score

26%
1.85 

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ACT Broadband Reviews

Useless Customer care
few seconds agoRead
My login id is 102274958583. Its been several 24 hours and still they are rectifying issues. General dialogues and irritating customer care. They don't think about customer and all. In the morning if you call, waiting time for customer care is around 15 minutes, that much people have issues with...Read More

Poor customer service
4 hrs 22 mins agoRead
Call to Customer care - no response. Chat support - Menu driven - We will not be able raise our query. Very worst customer service.Have taken the new connection in the first week of this month and regret for taking ACT Service. Will not recommend ACT for any other enquiry.

Uless network
9 hrs 13 mins agoRead (via Android App)
@ACT is a useless network I amnot telling about its connectivty its connectivity ok but if you are a streamer and a socal influencer it is not a perfect netork which you want to use it get diconnect after a cetain amount f time which is very annoying f this network provider it the correct this t...Read More

YOUR RATING ON

ACT Broadband
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Worst services, money diggers!!
Sep 08, 2018 05:41 PMRead (via Mobile)
After giving the cheque to their field executive Shankar for an annual amount of 9699 on 31 of August 2018, I got my act services renewed, this is the the 3rd year I am using there services,On 7th of September without any update or intimation they disconnected our account, which we got to kn...Read More

Worst Service Provider, Guinness World Record
Apr 10, 2018 07:30 PMRead
Installed connection on 28th February. Was happy that finally ACT in my area and would get best broadband service of Bangalore. Immediately made a payment of Rs 8135 and opt in for 6 months Storm plan and as a complementary, I got Free Wifi and 1000 GB free. For a period of 15 days, everything w...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Worst Customer Care ever
Feb 17, 2018 08:22 AMRead (via Mobile)
ACT has the worst and most fraudulent customer service possible. The attitude of the company to take customers for a ride clearly reflects as to how one is treated by telephone support as well as on ground personnel.I had raised a request for a connection shifting about 10 days back and afte...Read More

I got trapped in sales person's false commitment
Dec 08, 2017 10:27 AMRead
My ordeal started in November 2017, when I called up ACT broadband for a new connection at my home in Bangalore, one among 300 apartments in a prominent apartment complex in Wilson Garden. It was Sunday and had doubt that someone will turn up for the new connection inquiry. To my surprise, someo...Read More

ACT Broadband - HORRIBLE Customer Service
Aug 27, 2017 06:39 PMRead
ACT Fibernet – Braodband advertises as the fastest with latest technology. But all of that technology amounts to nothing if ACT does not have the lowest level of understanding of ‘customer service.’ Sheer apathy and total negligence is what has put me in a state of inconvenience for almost 4 day...Read More

Same plan different limits
12 hrs 58 mins agoRead (via Mobile)
My friend gets 500 GB for 1 month paying the same amount that I do yet I get 100 GB less per month what nonsense is this after knowing I feel I am being robbed my account no is 101413652377 my friends and my plans image is added below with proof check for Ur self

Broadband? May be Bullockcartband
7 days agoRead (via Mobile)
Frequent disconnections. If you raise a complaint, the executive will come up with a stupid solution asking to install a box. If not, they blame the electricity department for tearing their wires off. Guys, understand that you should have your infrastructure incase if you think you are a long te...Read More

Best Broadband in Hyderabad
9 days agoRead
I am using ACT Broadband for more than 3 years. Service is good, the customer care people are very good. Technicians are also good. Internet speed is good.I tried all other broadband services before ACT and I find it the best in my city according to me.If you are from Hyderabad city I su...Read More

Internet service,internet speed
17 days agoRead
The worst ACT fiber net service, every time it is saying as "Your connection was interrupted". when I call to ACT Customer care they will say Internet outage which it will take 72 Hrs or more than.Today I called Shyam he is from ACT Customer care. He was talking with as Aggressively.I ne...Read More

Close tickets not issues - ACT policy
20 days agoRead
I am facing issues with frequent disconnection and slow speed from 4th April 2019, today is 2nd May 2019 and the issue is still open but the tickets were closed almost 15 times without right solution.rather worsening the situation.Every time the technical person visited my place, gave differ...Read More

POOR CONNECTIVITY
23 days agoRead
I installed ACT broadband in east delhi a month ago and they promised an internet speed of close to 50 mbps but unfortunately the speed was there only for a day or so. The speed restored within a week to not more than 1mbps and it made surfing internet a real headache. Videos on youtube dont run...Read More

ACT ADYAR REVIEW 24TH APRIL 2019
28 days agoRead
Moved into my new house recently and opted to go with ACT though there were mixed reviews online. Took installation on the 12th April and so far I had connectivity only for a day. One of the worst performing customer care team. The technicians turned up twice and reported that there was an optic...Read More

Worst connection ever
Mar 31, 2019 11:56 PMRead (via Mobile)
It is the worst connection one can get. Half of the month there is no connection. Complained like more than 50 times in six months. No action to resolve the issue by the team. Worst customer care executives. They laugh at you and are rude for calling again and again. They are simply looting peop...Read More

Worst service
Mar 31, 2019 07:56 PMRead (via Mobile)
Very worst broadband connection is act.Always it will not work and they will say some stupid reason. Don't ever buy new connection and lose your money. Hardly half of the month will get wasted talking to customer care. Waste of money even our phone bill.

Very bad service good marketing
Mar 20, 2019 02:29 PMRead (via Mobile)
After checking the feasabilty by act company representetive I subscribed for three months and I was told to pay full amount.i was promised connection within 48 hours.When contacted after 48 hours act rep says again he needs time.now it is already six days no one bothers to give connection....Read More

Bad service Act fibernet kphb 9th phase
Mar 02, 2019 08:42 AMRead (via Mobile)
I am facing Internet connectivity issue since last 48 hours but still issue not yet resolved whenever i called to them always they told like technisian will come and resolve this issue but as of now it was never happend and always they said false statement.I suggest to new customer please do...Read More

One should never buy this broadband service
Feb 10, 2019 02:40 PMRead (via Mobile)
If your broadband connection has an issue, they will not reach you out to fix , you may have to call the customer care 100 of times , to fix one issue they will take one week of time .they don't care for the customers they only want is there bill to paid on time

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