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MouthShut Score

19%
1.61 

Internet Speed:

Connection Reliability:

Service & Support:

Customer Care: +91-9121212121, +91-7288999999

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ACT Broadband Reviews

Worst Internet Service Provider
2 hrs 56 mins ago Read
Every week minimum twice I need to raise internet problem and their response are so pathetic. They do not care about their customer.Charges are also very high compared to all other. Never take connection from act in Bangalore. ...Read More

Worst service for installation
1 day ago Read
I have requested through online after half an hour they called me asking to . download app pay it upload Aadhar card. within 10 min all are done even I haven't do any other activity while call they are talking very smoothly. even if a girl talked me I can feel something. but no use. yo...Read More

Very poor fault repair and customer care
1 day ago Read (via Mobile)
I dont understand why human intervention is no-go. No chance to give your problem instead have to use their pre filled questions which dont address all the problems faced by the customer. Speed has gone down drastically in the past 2 months clocking 30 to 40 mbps instead of 200 mbps as per my pl...Read More

YOUR RATING ON

ACT Broadband
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ACT FIBERNET FRAUD
30 days ago Read (via Mobile)
Hello, As a result of the COVID-19 situation, my business has gone down and I even had to close my studio and since then I'm trying to WORK FROM HOME and the internet has been a very big problem. Since our home is kind of covered with trees and other buildings, the network reception is ver...Read More

Connection Issues
Sep 05, 2020 12:10 PM Read (via Mobile)
Dear All, I am writing this mail with extreme pain and hopelessness. I have been a customer of ACT Internet for the past 4 years. Recent developments have made me feel miserable and has also made me realize that it is time to end this relationship. On Tuesday(1st September) evening, my ...Read More

Worst ever customer service
Jul 03, 2020 10:23 AM Read (via Mobile)
Never had a worse experience as I had with ACT internet service provider. As we all have be doing WFH since a couple of months, I decided to get a broadband connection and after checking the plans, I chose ACT. On 31st May, i received a call from their executive and explained me the plans. I tol...Read More

Fluctuating Speed - Non responsive ACT.
Sep 18, 2019 01:40 PM Read
I have been an ACT consumer since 2011. Until May this year - I was using ACT service in Hyderabad. Apart from few here and there connectivity issues - my overall experience was wonderful. Based on my experience in Hyderabad - I took the same service after moving to Bangalore in May. Unfortun...Read More

Pathetic cust service,nodal officers&appellete Aut
Sep 10, 2019 12:38 PM Read
I would rate them -5 Stars! This is regarding my ACT FIBER-NET. I always have connectivity issues. They claim that my router has a problem but finally figured out that it was a problem at their end. I have spoken to multiple people like TL, AM, Nodal Officer and dropped an email to Appe...Read More

Very Bad Experience
18 days ago Read (via Mobile)
No body responds my call, I am calling from 3 days after making payment and the guy who called me for payments is very irresponsible, he's not answering calls always saying we are working it and nothing is happening. I will never ever suggest anyone to go for this. Ridiculous services. ...Read More

Not happy with service
Oct 19, 2020 06:36 PM Read (via Mobile)
Take more than 3-4 days of time to resolve any issue I lost two days of my pay due to disconnection of Internet when ever I call I get different type of answers but no solution they only care about money once you pay they don’t care! That’s PATHETIC please increase people to work at your offices...Read More

Worst Service
Oct 17, 2020 11:30 PM Read
It's been 4 days in a week and I have lost internet connection. There is only one technician in this area and he does not even respond. He is very rude. Very poor customer service. I should have not got this service at all. ...Read More

Very slow Internet speed
Sep 30, 2020 01:25 PM Read (via Android App)
Hello. I am going to write my honest and horrifying experience for ACT broadband. I have taken it connection in February 2020. The plan I have taken is the 50mbps one. But every alternate day the downloading speed decreases. This is tge time where everyone is doing work from home and online clas...Read More

Act Fibernet - WORST INTERNET EVER !!????
Sep 29, 2020 02:31 PM Read (via Mobile)
This broadband had been a nightmare and it's my bad luck that I opted for year subscription and now they are now ready to cancel the subscription. Even after reporting more than 5 times to Act customer care and multiple time to act local technician, my internet still disonnects multiple times...Read More

Worst service ever
Sep 01, 2020 12:58 AM Read (via Mobile)
Initially they said they will provide service in Chandralayout and asked to pay the amount. Once amount was paid, the real game began. After a month they initiated refund they will money like this.. they have call centre once they knows you are calling they will disconnect the call. One of cheap...Read More

Worst service ever
Aug 31, 2020 11:40 AM Read (via Mobile)
I have been waiting from past 15 days but there is no proper response given by them worst service ever dont buy it .After the payment is done there is no respond.waiting for technician but they wont pickup d call .. ...Read More

Pathetic connectivity
Aug 23, 2020 11:23 AM Read (via Mobile)
Really poor connection and the connection gets disconnected without any notice. Really frustrating and irritating. Customer care service is really of no use and they keep blabbering same information that is designed in their template. They disconnect the calls after placing us on hold for long t...Read More

Worst service provider
Aug 18, 2020 02:07 PM Read (via Mobile)
They got us paid money...havent installed the setup for one month.....after that we requested for refund. For refund also they were almost taking a month to return our money and inturn they are charging gst and other taxes ...Read More

Act fibernet
Aug 07, 2020 11:47 AM Read (via Mobile)
Act fibernet service is a worst, they didn't respond for issues, I took new connection since three days till now I didn't get connected, please don't prefer act fibernet ...Read More

Worst customer support i ever face
Aug 02, 2020 07:52 PM Read (via Mobile)
I raised a request on 7th july for electricity waiver because the power box is in my home and today is 2nd august they everytime reject the ticket without sending any technician confirmation. ...Read More

Worst service and worst management worst people
Jul 27, 2020 09:53 AM Read (via Mobile)
I have taken a service in act but it is not working from past 2 months i am keep on trying to reach out for costumer care no response from them tell me what i shoud do Please guys do not take connection from act connection ever Ihave paid amount also still i did not got amount really i wil...Read More

YOUR RATING ON

ACT Broadband
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