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MouthShut Score

28%
1.95 

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ACT Broadband Reviews

Worst services, money diggers!!
10 days agoRead (via Mobile)
After giving the cheque to their field executive Shankar for an annual amount of 9699 on 31 of August 2018, I got my act services renewed, this is the the 3rd year I am using there services,On 7th of September without any update or intimation they disconnected our account, which we got to kn...Read More

Worst Service Provider, Guinness World Record
Apr 10, 2018 07:30 PMRead
Installed connection on 28th February. Was happy that finally ACT in my area and would get best broadband service of Bangalore. Immediately made a payment of Rs 8135 and opt in for 6 months Storm plan and as a complementary, I got Free Wifi and 1000 GB free. For a period of 15 days, everything w...Read More

Worst Customer Care ever
Feb 17, 2018 08:22 AMRead (via Mobile)
ACT has the worst and most fraudulent customer service possible. The attitude of the company to take customers for a ride clearly reflects as to how one is treated by telephone support as well as on ground personnel.I had raised a request for a connection shifting about 10 days back and afte...Read More

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I got trapped in sales person's false commitment
Dec 08, 2017 10:27 AMRead
My ordeal started in November 2017, when I called up ACT broadband for a new connection at my home in Bangalore, one among 300 apartments in a prominent apartment complex in Wilson Garden. It was Sunday and had doubt that someone will turn up for the new connection inquiry. To my surprise, someo...Read More

ACT Broadband - HORRIBLE Customer Service
Aug 27, 2017 06:39 PMRead
ACT Fibernet – Braodband advertises as the fastest with latest technology. But all of that technology amounts to nothing if ACT does not have the lowest level of understanding of ‘customer service.’ Sheer apathy and total negligence is what has put me in a state of inconvenience for almost 4 day...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Act is a fraud internet service provider.
3 days agoRead (via Mobile)
Its a biggest fraud internet service provider I have ever seen.before taking connection they will chase you like anything .On the other hand after taking connection you will not get any customer support from them.I have experienced no internet issue for 15 days within 1 months time.customer supp...Read More

Nice service
7 days agoRead (via Mobile)
I got very good service from act. Nice speed. . Customer care people are very supportive. Speed always means a lot. Service from staff is very good. Fron date of my connection I never used to get bored from buffering.i refer every onene to take service from act

Organised criminals
13 days agoRead (via Mobile)
Fleeced me with 6 months advanced. Its an organised fraud gang. No service, no customer care. Literally leaves customers frustated in tears. Let me know if someone wants to join to file a consumer court complaint. I have sent multiple emails and have been chasing them for over 15 days now

The Worst Customer Support i seen in ISP
15 days agoRead
Recently I shifted my house from one place to another place with in Bangalore, Here I came to know about ACT fibernet true colors how they'll play with a customer when customer needs their service.First & Foremost thing I raised service request ticket for shift the connection. After a 24 hou...Read More

Worst services
17 days agoRead (via Mobile)
Please don't get Act connection, as per my experience it is worst services from customer care and solution provided. They committed one but not following the same. I advised to everyone don't buy ACT fibernet connection, I don't have words to explain that much worsted. I suffered lot and disturb...Read More

ACT-Worst Experience Ever
Aug 11, 2018 11:07 AMRead (via Mobile)
From the past 20 days we are experiencing the same issue. The connection drops everyday and we have to call them to check. They tell that there is a fibre cut.Then they take 3-4 hours to check and get it corrected. Then again the next day the same issue.They treat the customers like they...Read More

ACT WORST...WORST...WORST
Aug 06, 2018 02:27 PMRead
ACT WORST! WORST! WORST!Worst service in Bangalore do not go for ACT. They are the real cheater. You will get internet only during mid night to till morning 3:00 am and forget during weekend. Some are here making people fool for paid scrap. Recently I have disconnected my connection for that...Read More

Extremelyyyy poor service
Jul 29, 2018 08:59 AMRead (via Mobile)
I am an aggrieved customer of the act Internet provider. In general, it works ok but embrace yourselves for nightmare if the Internet does not work. Whatever be the issue, ACT will not resolve it in less than 36hrs. I have been spending few consecutive weekends without Internet connnection becau...Read More

Act broadband not good service
Jul 25, 2018 05:03 PMRead
Its been many years I have been using act fibernet and I was paying huge amount for the connection as I had a problem of slow speed and other connectivity issues I had given complaint many times every time they say that your problem will be solved with in 48 hrs but they where not attending the ...Read More

Horrible scammers
Jul 20, 2018 02:34 AMRead (via Mobile)
Horrible customer care service and horrible connectivity . The customer executives are indifferent and fraudulent. Internet speed has been down for 3 months we have 300 GB per month but have been able to use onlyb20 -30 GB per month . If I want to withdraw services they say it will take 3 days f...Read More

Act speed
Jul 19, 2018 05:47 PMRead
Hello guys I am using so many internet connections so I am facing so many problems with itbut once I shifted to act broadband speed is very very good and also they are giving unlimited data and also they are very fast reactors and service is too good

Horrible Customer Care, Pathetic Services
Jun 11, 2018 10:49 AMRead
This is the email I had written to Act and there is no reply on that yet and also the issue isn't resolved. Pathetic Services from ACT. I would strongly recommend not to go with this SERVICE provider. The offer looks attractive but when you have problem, there engineers are incapable of resolvin...Read More

Not satisfy with the promiss
Jun 05, 2018 06:09 PMRead
I live in PG and found everyone complaining about the speed, the speed is very slow.I have to use my JIO Data. And also when it is connected it keeps disconnecting.you cant work in the laptop with this internet connection.About the service and support, I do not know much because the owner ha...Read More

Recommend internet
Jun 03, 2018 03:47 PMRead (via iOS App)
I am using fiber for the past 9 years without any discomfort. They have the best supporting team to fix issues. Their bill amount is within the reach of people. I definetly recommend this. The data pack is so big that I cant even use half the allotted bandwidth. Super speed and amazing connectiv...Read More

ACT BROADNBAND(INTERNET SERVICE CENTER)
May 24, 2018 03:36 PMRead
As we received request from ACT broadband to submit the customer review.ACT broad band is good nonetheless still they have to amend their services similar BILL PAYMENT METHOD: they have only online services to collect the payment or e-seva centers, and also if they send to collect bill payme...Read More

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