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MouthShut Score

27%
1.91 

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ACT Broadband Reviews

Worst services, money diggers!!
Sep 08, 2018 05:41 PMRead (via Mobile)
After giving the cheque to their field executive Shankar for an annual amount of 9699 on 31 of August 2018, I got my act services renewed, this is the the 3rd year I am using there services,On 7th of September without any update or intimation they disconnected our account, which we got to kn...Read More

Worst Service Provider, Guinness World Record
Apr 10, 2018 07:30 PMRead
Installed connection on 28th February. Was happy that finally ACT in my area and would get best broadband service of Bangalore. Immediately made a payment of Rs 8135 and opt in for 6 months Storm plan and as a complementary, I got Free Wifi and 1000 GB free. For a period of 15 days, everything w...Read More

Worst Customer Care ever
Feb 17, 2018 08:22 AMRead (via Mobile)
ACT has the worst and most fraudulent customer service possible. The attitude of the company to take customers for a ride clearly reflects as to how one is treated by telephone support as well as on ground personnel.I had raised a request for a connection shifting about 10 days back and afte...Read More

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I got trapped in sales person's false commitment
Dec 08, 2017 10:27 AMRead
My ordeal started in November 2017, when I called up ACT broadband for a new connection at my home in Bangalore, one among 300 apartments in a prominent apartment complex in Wilson Garden. It was Sunday and had doubt that someone will turn up for the new connection inquiry. To my surprise, someo...Read More

ACT Broadband - HORRIBLE Customer Service
Aug 27, 2017 06:39 PMRead
ACT Fibernet – Braodband advertises as the fastest with latest technology. But all of that technology amounts to nothing if ACT does not have the lowest level of understanding of ‘customer service.’ Sheer apathy and total negligence is what has put me in a state of inconvenience for almost 4 day...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Too much of problems with modem
14 days agoRead (via Mobile)
Hello friends this is Sumanth today I am going to review on ACT Broadband. Friends I am using this internet service for past two years. Friends this was providing a fast and good service way back then but now no it has been changed totally.Due to all these problems I have reduced my plan or ...Read More

Average
15 days agoRead (via Mobile)
Act Speed is ok but service is taking time for 48 hours. Other thinks are ok please make service as soon as possible now a days no one will wait for 2days , and please provide router free for connection If possible land line connection . Thank you

Scammers or money Launderers? Both!
16 days agoRead (via Mobile)
Had requested for a connection and on the same day they created an account and debited the entire 6 months amount from me. After 10 days and following up every day with the customer care it was no use. Spoke to nodal officer finally and then came to know that feasibility is not available, even t...Read More

Actfiber one of the waste network in the world.
29 days agoRead (via Mobile)
This is notice to act fibernet management don't make fools to costumers. Seriously very worst customer service and support team people. I never seen anywhere. They don't have minimum courtesy to revert also. Seriously paid 6 months plan. But I didn't use anything completely waste of money. Actfi...Read More

Refund for bad services (connection disconnected)
30 days agoRead
Dear team, My connection has been disconnected because of low speed and services interrupted every often. I have requested for refund and its been 42 days, I have not received any call from the refund team. Every time I call customer care, they say a story. Please tell me whether you will refund...Read More

Act is a fraud internet service provider.
Sep 15, 2018 02:22 PMRead (via Mobile)
Its a biggest fraud internet service provider I have ever seen.before taking connection they will chase you like anything .On the other hand after taking connection you will not get any customer support from them.I have experienced no internet issue for 15 days within 1 months time.customer supp...Read More

Nice service
Sep 11, 2018 05:00 PMRead (via Mobile)
I got very good service from act. Nice speed. . Customer care people are very supportive. Speed always means a lot. Service from staff is very good. Fron date of my connection I never used to get bored from buffering.i refer every onene to take service from act

Organised criminals
Sep 05, 2018 02:52 PMRead (via Mobile)
Fleeced me with 6 months advanced. Its an organised fraud gang. No service, no customer care. Literally leaves customers frustated in tears. Let me know if someone wants to join to file a consumer court complaint. I have sent multiple emails and have been chasing them for over 15 days now

The Worst Customer Support i seen in ISP
Sep 03, 2018 05:55 PMRead
Recently I shifted my house from one place to another place with in Bangalore, Here I came to know about ACT fibernet true colors how they'll play with a customer when customer needs their service.First & Foremost thing I raised service request ticket for shift the connection. After a 24 hou...Read More

Worst services
Sep 01, 2018 09:32 PMRead (via Mobile)
Please don't get Act connection, as per my experience it is worst services from customer care and solution provided. They committed one but not following the same. I advised to everyone don't buy ACT fibernet connection, I don't have words to explain that much worsted. I suffered lot and disturb...Read More

Horrible service & customer care
Aug 25, 2018 04:34 PMRead
When they are not providing proper service .why they are cheating people.App is not proper. Every time say bill payment due.customer care tell lies. About last call and details.internet has frequent disconnection.speed lost issue.after complained they will simply close the issue ...Read More

ACT-Worst Experience Ever
Aug 11, 2018 11:07 AMRead (via Mobile)
From the past 20 days we are experiencing the same issue. The connection drops everyday and we have to call them to check. They tell that there is a fibre cut.Then they take 3-4 hours to check and get it corrected. Then again the next day the same issue.They treat the customers like they...Read More

ACT WORST...WORST...WORST
Aug 06, 2018 02:27 PMRead
ACT WORST! WORST! WORST!Worst service in Bangalore do not go for ACT. They are the real cheater. You will get internet only during mid night to till morning 3:00 am and forget during weekend. Some are here making people fool for paid scrap. Recently I have disconnected my connection for that...Read More

Extremelyyyy poor service
Jul 29, 2018 08:59 AMRead (via Mobile)
I am an aggrieved customer of the act Internet provider. In general, it works ok but embrace yourselves for nightmare if the Internet does not work. Whatever be the issue, ACT will not resolve it in less than 36hrs. I have been spending few consecutive weekends without Internet connnection becau...Read More

Act broadband not good service
Jul 25, 2018 05:03 PMRead
Its been many years I have been using act fibernet and I was paying huge amount for the connection as I had a problem of slow speed and other connectivity issues I had given complaint many times every time they say that your problem will be solved with in 48 hrs but they where not attending the ...Read More

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