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MouthShut Score

20%
1.65 

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Customer Care: +91-9121212121, +91-7288999999

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ACT Broadband Reviews

Worse service SR10243880563772
2 days agoRead (via Mobile)
My internet is down again for few days now..their customer service is worse ..they don't give any update, all they says is we will escalate ...no one will contact you back..u will be under their Mercy..if you ask them more questions on call.. they will disconnect the call.. I regret paying 6 mth...Read More

Actfiber is a worst network i have seen till now
3 days agoRead (via Mobile)
Actfiber is a worst network i have seen till now since 5days my net is not working and i have gave a complaint but there is no response till now network iam suggesting not to take Actfiber...Read More

Pathetic Service, slow speeds.
3 days agoRead (via Mobile)
I changed my ISP to Actfibernet in the lockdown as my old local ISP wasnt able to service in the lockdown. I was promised high and consistent speeds, without any major outage.But as soon as i paid the money, i could see the reality. It took 4 days for them to give me a connection. This is af...Read More

YOUR RATING ON

ACT Broadband
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Worst ever customer service
Jul 03, 2020 10:23 AMRead (via Mobile)
Never had a worse experience as I had with ACT internet service provider. As we all have be doing WFH since a couple of months, I decided to get a broadband connection and after checking the plans, I chose ACT. On 31st May, i received a call from their executive and explained me the plans. I tol...Read More

Fluctuating Speed - Non responsive ACT.
Sep 18, 2019 01:40 PMRead
I have been an ACT consumer since 2011. Until May this year - I was using ACT service in Hyderabad. Apart from few here and there connectivity issues - my overall experience was wonderful.Based on my experience in Hyderabad - I took the same service after moving to Bangalore in May. Unfortun...Read More

Pathetic cust service,nodal officers&appellete Aut
Sep 10, 2019 12:38 PMRead
I would rate them -5 Stars!This is regarding my ACT FIBER-NET.I always have connectivity issues. They claim that my router has a problem but finally figured out that it was a problem at their end.I have spoken to multiple people like TL, AM, Nodal Officer and dropped an email to Appe...Read More

Worst services, money diggers!!
Sep 08, 2018 05:41 PMRead (via Mobile)
After giving the cheque to their field executive Shankar for an annual amount of 9699 on 31 of August 2018, I got my act services renewed, this is the the 3rd year I am using there services,On 7th of September without any update or intimation they disconnected our account, which we got to kn...Read More

Worst Service Provider, Guinness World Record
Apr 10, 2018 07:30 PMRead
Installed connection on 28th February. Was happy that finally ACT in my area and would get best broadband service of Bangalore. Immediately made a payment of Rs 8135 and opt in for 6 months Storm plan and as a complementary, I got Free Wifi and 1000 GB free. For a period of 15 days, everything w...Read More

Act fibernet
5 days agoRead (via Mobile)
Act fibernet service is a worst, they didn't respond for issues, I took new connection since three days till now I didn't get connected, please don't prefer act fibernet...Read More

Worst customer support i ever face
10 days agoRead (via Mobile)
I raised a request on 7th july for electricity waiver because the power box is in my home and today is 2nd august they everytime reject the ticket without sending any technician confirmation....Read More

Worst service and worst management worst people
16 days agoRead (via Mobile)
I have taken a service in act but it is not working from past 2 months i am keep on trying to reach out for costumer care no response from them tell me what i shoud doPlease guys do not take connection from act connection everIhave paid amount also still i did not got amount really i wil...Read More

Worst service don't waste money
Jun 14, 2020 09:22 AMRead (via Mobile)
I took package for 3 months from the day they installed one day it worked after that I couldn't able to access employees are so pathetic while doing payment they will follow up nicely for complaints no response waste of money....Read More

Please don't go fro ACT Internet ??
Jun 10, 2020 03:56 PMRead (via Mobile)
I have purchased this month Broad band..while buying they said 4hr Backup will be there but there's no back up , it's worst service ever have. No customer support. Sales and service man not picking the after installing... Government has to band this kind of fake assurance.. please don't go with ...Read More

Worst service provider
Jun 02, 2020 12:28 PMRead (via Mobile)
Worst ever, new clients please don't even try using ACT service, they rip money off you with hidden charges, worst internet connectivity, worst customer service, worst engineers who are liars, your calls to customer will not be even answered, phone call service won't even work most of the times,...Read More

Horrible customer service in chennai
May 22, 2020 04:53 PMRead (via Mobile)
When I requested for new connection...Several sales executives contacted..They gave assurance the next day they will give connection immediately after the payment was made...But, that time we didn't understand how the situation. Now it's been 4 days, After getting caught in the trap , they i...Read More

My views on act broadband
May 19, 2020 09:20 PMRead
As of late I bought in to ACT Broadband and now I am enduring with their administrations. Before buying into ACT Broadband I an endorser of You Broadband, ACT Broadband official moved toward me and indicated ACT offers, he disclosed to me that ACT was the quickest system and great assistance and...Read More

ACT Fibernet has the worst customer service
May 11, 2020 07:21 PMRead (via Mobile)
We had recently installed ACT Fibernet for our house. The connection was fine for the first month. Then we started facing issues with the internet. Everytime we raise a service request, we get a phone call, executive just introduces himself, the call gets disconnected and I get a message saying ...Read More

Very very worst service
Apr 07, 2020 10:04 AMRead (via Mobile)
Act fibernet not at all providing the good services nd the customer care center they did not understand the customers problem recently I raised the complaint for refund 1month back but still now I did not receive any call or message. The act fibernet people are very irresponsible . They don't wa...Read More

You are making a big mistake if you choose ACT Fib
Apr 03, 2020 08:22 PMRead (via Mobile)
Such a pathetic services..i have paid for connection to be installed at my place.After a week they installed the box and then for another four days, even after multiple folloups no one came for final installation.While i asked for refund, they say installation is also in process.Fraudule...Read More

The Best Waste Internet service provider is ACT
Mar 29, 2020 07:00 PMRead (via Mobile)
Waste of time and money.. Every Month, every week, every time same problem.. No internet.. Or low speed internet.. When ever you raise a complaint, their technical will come next 2 or 3 days and they don't do anything.. One time router switch off then switch on.. That's it.. Irresponsible people...Read More

YOUR RATING ON

ACT Broadband
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