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MouthShut Score

23%
1.75 

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ACT Broadband Reviews

Very worst service
few seconds agoRead
Now a days ACT service is very worst, they don't know ow to deal with customer and best thing is ACT earning hidden money from customer, How? I will explain:-I took basic plan 100GB/month, from jun 2019, that time my data consume very fast where we use only mobile device no laptop no desktop...Read More

Worst service
1 hr 1 min agoRead (via Mobile)
Paid amount for new connection 8 days before and I m getting daily 1 answer will do installation today, from last 5 days I am getting this answer only.Worst service.Very disappointed....If the service is like this then I don't know about speed and connectivity.

Customer Service is very bad
2 hrs 47 mins agoRead
I am a resident of Bangalore. I stay near hongasandra begur road and I have been using ACT fibernet for more than 3 years. I recently shifted to an area nearby. I saw placards on display at the current location for ACT fibernet.When requested for shifting of address the problem started. Firs...Read More

YOUR RATING ON

ACT Broadband
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Fluctuating Speed - Non responsive ACT.
Sep 18, 2019 01:40 PMRead
I have been an ACT consumer since 2011. Until May this year - I was using ACT service in Hyderabad. Apart from few here and there connectivity issues - my overall experience was wonderful.Based on my experience in Hyderabad - I took the same service after moving to Bangalore in May. Unfortun...Read More

Pathetic cust service,nodal officers&appellete Aut
Sep 10, 2019 12:38 PMRead
I would rate them -5 Stars!This is regarding my ACT FIBER-NET.I always have connectivity issues. They claim that my router has a problem but finally figured out that it was a problem at their end.I have spoken to multiple people like TL, AM, Nodal Officer and dropped an email to Appe...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Worst services, money diggers!!
Sep 08, 2018 05:41 PMRead (via Mobile)
After giving the cheque to their field executive Shankar for an annual amount of 9699 on 31 of August 2018, I got my act services renewed, this is the the 3rd year I am using there services,On 7th of September without any update or intimation they disconnected our account, which we got to kn...Read More

Worst Service Provider, Guinness World Record
Apr 10, 2018 07:30 PMRead
Installed connection on 28th February. Was happy that finally ACT in my area and would get best broadband service of Bangalore. Immediately made a payment of Rs 8135 and opt in for 6 months Storm plan and as a complementary, I got Free Wifi and 1000 GB free. For a period of 15 days, everything w...Read More

Worst Customer Care ever
Feb 17, 2018 08:22 AMRead (via Mobile)
ACT has the worst and most fraudulent customer service possible. The attitude of the company to take customers for a ride clearly reflects as to how one is treated by telephone support as well as on ground personnel.I had raised a request for a connection shifting about 10 days back and afte...Read More

Worst Service
9 days agoRead
Bullshit Service. They promised ACT Fibernet connection and took payment two months before. Did not provide the service! and when I request for refund 20 days back, they have not refunded my money yet.Don't know how many hours are wasted in reaching out to customer and they give you false st...Read More

Worst
12 days agoRead (via Mobile)
I don't know to whom should I complaint. They don't reply properly simply they say we are connecting to concerned section after some time they will disconnect the call. I didn't received any ticket no. I am not getting internet from about 30 hours.

Delay in Refund Money
Sep 13, 2019 04:05 PMRead
I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. unfortunately, I can't help but submit this letter of complaint hoping for fast and adequate resolution.I have registered un...Read More

Pathetic service
Aug 14, 2019 11:21 PMRead (via Mobile)
I have been using ACT BROADBAND for no reasons for 2 years for pathetic service.. every month i pay the bill without delay and the broadband wont be in service atleast 6 to 7 days a month.. it wont work when i need it the most.. when you call to complain, they never give valid reasons and wont e...Read More

Poor response no coordination worst experience
Aug 13, 2019 11:43 AMRead
I had ACT broad band connection for 3 years and I felt every thing was working fine until I started checking the speed( my connection was ACT BLAZE - 75MBPS speed and I was paying more than Rs1000 each month for this connection). The speed was only 20 to 25 MBPS and when I contacted them, I was ...Read More

ACT Fibernet took money and never came back |
Jul 16, 2019 08:11 AMRead
I had a pathetic service experience with ACT and it is still continuing. I heard from my friends that ACT has good speed compared to other service providers. I thought of moving from to ACT from Airtel. When I requested for a ACT connection, the same day their Sales person approached and gave us...Read More

Act will only Act but do not react. Rain fall on..
Jul 15, 2019 07:07 PMRead
I am experiencing the poor service levels. My issue was raised 3 days ago but there is neither resolution nor update on the status. When ever I approach CC they say today or tomorrow as standard dialogue. I pity on us(customer base) as we only have given them stardom to sit at #1 in Hyderabad. P...Read More

Pathetic service provider
Jul 12, 2019 02:08 PMRead (via Mobile)
Biggest mistake opted for Act .I paid 6 months advance payment & today is 12th day I'm still following up with them to get my installation done. I use to get daily calls from sales guy once I paid the money he is not responding my calls. And customer service number is always busy after 12 da...Read More

Worst Customer Support & Service by ACT Broadband
Jul 02, 2019 10:04 PMRead
ACT Broadband is one of the worst service providers with poorest customer service and support. Its toughest to reach the customer support executive to speak about your concern. You will just be moving around the IVR option and will never reach the service executive. If you send mail to raise you...Read More

Advertised 50 Mbps ,given 5 Mbps
Jun 10, 2019 08:25 PMRead (via Android App)
Worst sevice ever. Everyday at the time of 7 pm to 10 pm net speed goes down to 500 kbps not even 1 mbps .I don't know what the problem is and also customer care service is also worst ever. Maybe good at some regions but worst ever in my locality .I suggest you guys not to go with ACT . Bett...Read More

Worst service in hyderabad
Jun 09, 2019 02:42 PMRead (via Mobile)
Customer care service is also worst, they don't know anything and irresponsible persons (they know only one dialogue i. e, our concern department will call you shortly but no one will call).

Lousy Service at Kovaipudur Coimbatore
Jun 08, 2019 11:08 AMRead (via Mobile)
You are not answering my phone not at all coming for repairing the WiFi connection. What is happening in act COIMBATORE. If you cannot repair then immediately refund my money. I will manage with data card of Airtel because it is faster than act.

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