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MouthShut Score

24%
1.78 

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ACT Broadband Reviews

Disgusting company with very bad internet service
few seconds agoRead
My service request number is sr1019070314133I had faced very bad service from act wherein I did not have internet service for a period of almost 10 days in the month of june this year and the act team was pathetically slow and unprofessional in finding a solution to the problem of no interne...Read More

About act fiber net
2 days agoRead (via Mobile)
I had raised a complaint past 3 days till now no response and you people doesn't give respect to customers . Plzz deactivate my account and if it possible return my money back . One of the waste broad brand

Pathetic service
4 days agoRead (via Mobile)
I have been using ACT BROADBAND for no reasons for 2 years for pathetic service.. every month i pay the bill without delay and the broadband wont be in service atleast 6 to 7 days a month.. it wont work when i need it the most.. when you call to complain, they never give valid reasons and wont e...Read More

YOUR RATING ON

ACT Broadband
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Worst services, money diggers!!
Sep 08, 2018 05:41 PMRead (via Mobile)
After giving the cheque to their field executive Shankar for an annual amount of 9699 on 31 of August 2018, I got my act services renewed, this is the the 3rd year I am using there services,On 7th of September without any update or intimation they disconnected our account, which we got to kn...Read More

Worst Service Provider, Guinness World Record
Apr 10, 2018 07:30 PMRead
Installed connection on 28th February. Was happy that finally ACT in my area and would get best broadband service of Bangalore. Immediately made a payment of Rs 8135 and opt in for 6 months Storm plan and as a complementary, I got Free Wifi and 1000 GB free. For a period of 15 days, everything w...Read More

Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Worst Customer Care ever
Feb 17, 2018 08:22 AMRead (via Mobile)
ACT has the worst and most fraudulent customer service possible. The attitude of the company to take customers for a ride clearly reflects as to how one is treated by telephone support as well as on ground personnel.I had raised a request for a connection shifting about 10 days back and afte...Read More

I got trapped in sales person's false commitment
Dec 08, 2017 10:27 AMRead
My ordeal started in November 2017, when I called up ACT broadband for a new connection at my home in Bangalore, one among 300 apartments in a prominent apartment complex in Wilson Garden. It was Sunday and had doubt that someone will turn up for the new connection inquiry. To my surprise, someo...Read More

ACT Broadband - HORRIBLE Customer Service
Aug 27, 2017 06:39 PMRead
ACT Fibernet – Braodband advertises as the fastest with latest technology. But all of that technology amounts to nothing if ACT does not have the lowest level of understanding of ‘customer service.’ Sheer apathy and total negligence is what has put me in a state of inconvenience for almost 4 day...Read More

ACT Fibernet took money and never came back |
Jul 16, 2019 08:11 AMRead
I had a pathetic service experience with ACT and it is still continuing. I heard from my friends that ACT has good speed compared to other service providers. I thought of moving from to ACT from Airtel. When I requested for a ACT connection, the same day their Sales person approached and gave us...Read More

Act will only Act but do not react. Rain fall on..
Jul 15, 2019 07:07 PMRead
I am experiencing the poor service levels. My issue was raised 3 days ago but there is neither resolution nor update on the status. When ever I approach CC they say today or tomorrow as standard dialogue. I pity on us(customer base) as we only have given them stardom to sit at #1 in Hyderabad. P...Read More

Pathetic service provider
Jul 12, 2019 02:08 PMRead (via Mobile)
Biggest mistake opted for Act .I paid 6 months advance payment & today is 12th day I'm still following up with them to get my installation done. I use to get daily calls from sales guy once I paid the money he is not responding my calls. And customer service number is always busy after 12 da...Read More

Worst Customer Support & Service by ACT Broadband
Jul 02, 2019 10:04 PMRead
ACT Broadband is one of the worst service providers with poorest customer service and support. Its toughest to reach the customer support executive to speak about your concern. You will just be moving around the IVR option and will never reach the service executive. If you send mail to raise you...Read More

Advertised 50 Mbps ,given 5 Mbps
Jun 10, 2019 08:25 PMRead (via Android App)
Worst sevice ever. Everyday at the time of 7 pm to 10 pm net speed goes down to 500 kbps not even 1 mbps .I don't know what the problem is and also customer care service is also worst ever. Maybe good at some regions but worst ever in my locality .I suggest you guys not to go with ACT . Bett...Read More

Worst service in hyderabad
Jun 09, 2019 02:42 PMRead (via Mobile)
Customer care service is also worst, they don't know anything and irresponsible persons (they know only one dialogue i. e, our concern department will call you shortly but no one will call).

Lousy Service at Kovaipudur Coimbatore
Jun 08, 2019 11:08 AMRead (via Mobile)
You are not answering my phone not at all coming for repairing the WiFi connection. What is happening in act COIMBATORE. If you cannot repair then immediately refund my money. I will manage with data card of Airtel because it is faster than act.

Horrible payment gateway thru app
Jun 07, 2019 05:00 PMRead
I transfeered payment thru app but it says unsuccessful. wheras money is deducted in my account.Do not make payment on app it is horrible. today is friday now they will reverse the transaction on Monday only.horrible really horrible

Wrong Decision
Jun 06, 2019 07:58 PMRead
Recently I subscribed to ACT Broadband and now I am suffering with their services. Before subscribing to ACT Broadband I a subscriber of You Broadband, ACT Broadband executive approached me and shown ACT offers, he told me that ACT was a fastest network and good service and he told me that now a...Read More

Worst service provider
Jun 05, 2019 12:46 PMRead (via Mobile)
Hi my name is Rahul Nair, Am using Act Fibernet from last 1 an half year. The day I took this connection from that time this headache started. If I talk about there internet it's OK speed an is fine until it's working But you face any issue and run behind there customer service then your bad tim...Read More

No quick response from ACT for customer complaints
May 29, 2019 12:58 PMRead
From past 4 days there is a breakdown in the broad band connection.Infact logged multiple complaints but no response from ACT.They keep telling it will be addressed soon.But not addressed yet.Very bad experience. .!:-(:-(Very bad experience

ACT Broadband
May 28, 2019 09:59 PMRead
Last month I get this ACT connection, when I apply for new connection 300GB, 40mbps for 650 rupees monthly they given a good serice, within 48hrs they activated my account. I really satisfied with their sevice. The act internet speed very good, I checked with speed test how much speed they are g...Read More

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