MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business

You have updated your profile successfully.

Profile Image

ORN VACATIONS PRIVATE LIMITED
@TFcare

VERIFY YOUR CONTACT NUMBER

Please enter your valid contact number to receive OTP.

Submit

TFcare's Timeline

Brand Response to vapeksha145's review
10 days ago General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologize, and as a measure have forwarded your comments to our back-end operations for improvisation and improvement...s.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical.Rest assured, we have escalated and scrutinize the resources involved in the booking, and strict disciplinary actions were applied at the bay, with the analysis of the prerequisite knowledge for the mentioned sales executives, thus bridging the gap in delivery excellence.We appreciate your response on this matter, an ultimate exposure to what we look for and acknowledge from our esteemed consumers. Furthermore, on the parameter of insights shared by the executives, the go-deep checks are in progress for the recorded lines to reach the bottom of the matter, thereby pinning them down for the foreseeable future.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement.If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly.We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.ThanksTripFactory Read More

Commented on vapeksha145's review

13 days ago

Dear Customer, Thanks for your valuable feedback! We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and imp...rovements. We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical. Rest assured, we have escalated and scrutinise the resources involved in the booking, and strict discplinary actions were applied at the bay, with the analysis of the prerequisities knowledge for the mentioned sales executives, thus bridging the gap in the delivery excellence. We appreciate your response on this matter, an ultimate exposure what we look and acknowledge from our esteemed consumer. Futhermore, on the parameter of insights shared by the executives, the go-deep checks are in progress for the recorded lines to reach the bottom of matter, thereby pinning them down for the foreseable future. We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans. Thanks TripFactoryRead More

Brand Response to shona1001's review
25 days ago General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and improvement...s.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical.Rest assured, we have escalated and scrutinise the resources involved in the booking, and strict discplinary actions were applied at the bay, with the analysis of the prerequisities knowledge for the mentioned sales executives, thus bridging the gap in the delivery excellence.We appreciate your response on this matter, an ultimate exposure what we look and acknowledge from our esteemed consumer. Futhermore, on the parameter of insights shared by the executives, the go-deep checks are in progress for the recorded lines to reach the bottom of matter, thereby pinning them down for the foreseable future.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement.If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.ThanksTripFactory Read More

Brand Response to nikhiljh1993's review
Mar 22, 2024 12:33 PM General

Dear Customer,Thanks for providing your valuable feedback. It always feels great, to hear about a memorable experience from our esteemed customer. Our Team works proactively to deliver the best, and we are elated to see that reflected in your feedback.Our motives stand, with fulfilling customer sati...sfaction, thereby upholding the pillar as our top priority, and we look forward to meeting you again as your friendly travel partners.If you have any further questions/concerns, please don't hesitate to reach us at care@tripfactory.com.Have a great life ahead!Thanks!TripFactory Read More

Brand Response to prachigautam47's review
Dec 12, 2023 08:12 PM General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and improvement...s.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical.Rest assured, we have escalated and scrutinise the resources involved in the booking, and strict discplinary actions were applied at the bay, with the analysis of the prerequisities knowledge for the mentioned sales executives, thus bridging the gap in the delivery excellence.We appreciate your response on this matter, an ultimate exposure what we look and acknowledge from our esteemed consumer. Futhermore, on the parameter of insights shared by the executives, the go-deep checks are in progress for the recorded lines to reach the bottom of matter, thereby pinning them down for the foreseable future.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement.If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.ThanksTripFactory Read More

Brand Response to sanober27sheikh's review
Dec 08, 2023 06:40 PM General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and improvement...s.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical.Rest assured, we will tackle these bottlenecks and streamline the matters by amendments on the platform based on communication modes and payment requests, voided on WhatsApp and transferred to a recorded fixed line with a 3rd party SAAS (Software as a Service) for robust and distributed compliance on both ends so that they fall under a pleasurable vertical.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement.If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.ThanksTripFactory Read More

Brand Response to shuklashubham1109's review
Dec 08, 2023 06:36 PM General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and improvement...s.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical.If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.ThanksTripFactory Read More

Brand Response to bevmatts's review
Oct 12, 2023 12:21 PM General

Dear Customer,Thanks for providing your valuable feedback. It always feels great, to hear about a memorable experience from our esteemed customer. Our Team works proactively to deliver the best, and we are elated to see that reflected in your feedback.Our motives stand, with fulfilling customer sati...sfaction, thereby upholding the pillar as our top priority, and we look forward to meeting you again as your friendly travel partners.If you have any further questions/concerns, please don't hesitate to reach us at care@tripfactory.com.Have a great life ahead!Thanks!TripFactory Read More

Brand Response to ranadheeryatapolur's review
Oct 12, 2023 12:20 PM General

Dear Customer,Thanks for providing your valuable feedback. It always feels great, to hear about a memorable experience from our esteemed customer. Our Team works proactively to deliver the best, and we are elated to see that reflected in your feedback.Our motives stand, with fulfilling customer sati...sfaction, thereby upholding the pillar as our top priority, and we look forward to meeting you again as your friendly travel partners.If you have any further questions/concerns, please don't hesitate to reach us at care@tripfactory.com.Have a great life ahead!Thanks!TripFactory Read More

Brand Response to PURUSHOTHAMAN123's review
Oct 12, 2023 12:20 PM General

Dear Customer,Thanks for providing your valuable feedback. It always feels great, to hear about a memorable experience from our esteemed customer. Our Team works proactively to deliver the best, and we are elated to see that reflected in your feedback.Our motives stand, with fulfilling customer sati...sfaction, thereby upholding the pillar as our top priority, and we look forward to meeting you again as your friendly travel partners.If you have any further questions/concerns, please don't hesitate to reach us at care@tripfactory.com.Have a great life ahead!Thanks!TripFactory Read More

Brand Response to virdil's review
Oct 09, 2023 05:16 PM General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and improvement...s.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical.If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.ThanksTripFactory Read More

Commented on a_raj18's review

Oct 09, 2023 05:15 PM

Dear Customer, Thanks for your valuable feedback! We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and imp...rovements. We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical. If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans. Thanks TripFactoryRead More

Brand Response to sshukla0911's review
Sep 29, 2023 06:29 PM General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologize, and as a measure after receiving your complaint on the fraudulent issue initiated by Gurucharan, at the mo...ment a legal case was filed within the jurisdiction and expedited measures were taken on the recovery cost.In the plausible scenario, to avoid circumstances like these, our terms and conditions as well as our policies were strictly measured on the operational basis of non-compliance amount, not being availed to any instant merchant payment gateways i.e. Gpay/PhonePe/BHIM UPI and other viable sources. In lieu of that, our booking standards are leveled with the 256-bit encryption, with payment credit at our corporate bank accounts governed under TripFactory; made through any payment source.However, as the matter lies in the local jurisdiction and within the limits of the Government of Karnataka, our intervention was limited on the initial basis on the clauses of non-availability of the resource and no source amount reflected on our wallet or bank account. Furthermore, we have forwarded your comments to our back-end operations for improvisation and improvements.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters by amendments on the platform on the basis of communication modes and payment requests, voided on WhatsApp and transversed to recorded fixed line with a 3rd party SAAS (Software as a Service) for robust and distributed compliance on both ends so that they fall under a pleasurable vertical.We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.ThanksTripFactory Read More

Brand Response to pranavraykar1989's review
Sep 16, 2023 03:32 PM General

Dear Customer,Thanks for your valuable feedback!We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your hiring process. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and improveme...nts.We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, after evaluating the situation, disciplinary actions were taken against the resource, and an outsourced inquiry was established for the closure.As a measure, we have implemented a new strategic approach to hiring folks at our organisation, with minimal interactions with the candidates, diluted to as necessary on the Job Description.If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly.ThanksTripFactory Read More

X