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MouthShut Score

71%
4.23 

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Pethentic, Horrible experiance
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Brand-aid! The problem has been fixed. Happy Ending.
May 09, 2017 10:37 AM 3824 Views

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ORN VACATIONS PRIVATE LIMITED Cares

ORN VACATIONS PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

Our Trip Link: https://tripfactory.com/trip/trip-review?cnf=TFN000V7934


We missed all our destination and Hotel bookings because of tripfactory planned our tour. All schedule spoiled.


We spend 1, 05, 000.00 Rs. and What we seen is nothing. Yes nothing so beware!


How you feel when you are with family and driver threten in deep jungle.


Just dont go with tripfactory. Horrible Experiance. I am still scared


1)They dont know how to plan holidays. They will send worst driver.


2)Sweet talker, They will not receive call when you actual need.


3)Overcharged trip. if you got your own trip cost will be less than half then they charged


4)Still waiting for resolution. I think its not possible


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Brand Response

Dear Customer,
Thanks for your valuable feedback!
We are extremely dishearted to hear about the inconveniences caused, cascading a low-res experience on your travel plans. We genuinely apologise, and as a measure have forwarded your comments to our back-end operations for improvisation and improvements.
We value your feedback, as it helps us identify the areas where we lack, thereby creating the space for improvement. Rest assured, we will tackle these bottlenecks and streamline the matters so that they fall under a pleasurable vertical.
If you have any further questions/concerns, please don't hesitate to connect with us at care@tripfactory.com, thus to shun them directly. We value your relations with us and hope to have the opportunity to be your friendly partner for your upcoming travel plans.
Thanks
TripFactory

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By: TFcare | Oct 09, 2023  05:16 PM Comments 0

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