joy2mouthshut's Timeline

Commented on agrawal.chetan's review

Active Presale service, poooooor post-sale service
SBI Visa Credit Card

Dear Chetan! & all @ mouthshut community! Would like to share this, it goes more in line with Chetan's SBI card experience. I am sure many of us would have undergone the following situation. Why not? like chetan I have undergone a similar experience with SBI credit cards for one wrong entry in... my card transaction account and it took a hell out with the lallu panchu call agents to set it right! In call centeres that I have seen in the last 3-5 years especially, (my personal bad experiences are with : Telecom SPs: -------------------- - Hutch - Airtel (Bharti) - Aircel (Maxis) - The erstwhile RPG - Nokia (twice my mobile was rejected for a warranty replacement! sheer corporate bureaucracy!) Computers --------------- - HCL (laptops) Banks & Finance Insts. --------------------------------- - Almost most of the leading banks (esp. for credit cards) such as : - SBI - ICICI - Citibank - HDFC Some common process issues: -------------------------------------------- - A makes a complaint to a call agent A1, it some times does not get recorded - A again calls after few days for no follow up action, B1 another call agent listens to you newly, so A vomits again -A again calls up and new C1 picks up, (by then you have suffered for a week), then A start screaming right from beginning - Referes A1, B1 & now having lost 95% confidence on the system, says even C1 wont heed to his problems and come out with a solution - Exactly, that happens, on the 10th day probably, A tries to get some top level (managerial level) email id using all his contacts (or at best, writes to customer care emai id!) no response,... - again forwards chain email... - again few tel. follow ups - by then, min. 20 days happens... - then, after final escalation, a manager responsibile gets all A's nasty words, then starts falling back (almost begging!) or at times they write a rude simple reply, you will have to now do this...do that...ha..ha..ha.. Read More

Commented on karayalar's review

No spare parts available!!
Onida S 018 GR

dear senthil I can understand the plight of situation, to help you in need, if you are chennai, you can reach me thru' mouthshut or joy@sibylcharities.org for getting more details to available spare part for that AC as i have extensive contacts in consumer durable with ONIDA and Aircon Service... companies who are my friends. If you need, I can help you access direct onida people to try solving this issue...If you find your problems are technically logical to provem the manufacturer of the defect, you can directly write or interact with onida and ask for an exchange of this defective ac into an anothe working better model...Read More

Reviewed Vodafone Mobile Operator

Hutch! great branding..no care...whatz' reality..

Reminder : 1 : Fwd: ATTENTION : RANJITH; URGENT; Re: Attention & urgent: 98840 25665: need reply: copy of my mail..since exceeding 7500 characrters...cut it little short... Joy Mahesh to hutchcare.chen., (bcc:v)More options6:18 am (6 hours ago) Dear Mr. Ranjith! ( This mail might be little...Read more

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Commented on vijay_mane2001's review

BIMAL AUTO AGENCY BANGALORE (car Maruti 800)
Bimal Auto Agency - Yelahanka - Bangalore

Dear Vijay! I have faced personal experiences with : 1. Luna Magnum - One leading luna / two wheeler dealer in chennai 2. Bajaj scooter-my chassis was stolen by a leading dealer during my first free service 3. bajaj 4-S bike...never it was serviced properly during free service...all free servi...ces..they try to steal parts..may not be the owner..but mechanics inside..play a dhadha role in all this... 4. Maruti 800...now 5 years old...with LPG Lovato kit, I maintain the car myself with one great car mechanic of chennai who is my friend...but my bad experiences are with : ABT TVS SAGAR Automobiles, Bangalore Panasonic (for Maintenance Free Battery)-cheats... Maruti Authorised Stations - few in bangalore, one high way robbery of a maruti authorised look alike... I am also fed up...my friend... let us all mouthshut members,... make a consumer forum,....i have a lawyer...best in chennai city... take up all these complaints... and sue all these jokers... having some brand...and cheating consumers... sorry, call me or mail me at joy2mouthshut or joymahesh@gmail.com for any help from my end in bangalore...i can guide with some local mechanic friends to help you buy the car properly...thanks for your review... Read More

Reviewed Choosing a Water Filter

Pureit! HLL! water purifier...some facts! Truth!

Pl. follow this para, its my experience and let me know if my logic is right with Pureit, HLL product: I am an Ex-Eurekan, sold Aqua Guard fame, but I was in the vacuum cleaner division about 18 years before. The **pureit experience: One day, my cook cum maid was just referring that she...Read more

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Reviewed General Tips on Market Research

Why market research fails in India? few keys....

Dear Mouthshut Community Friends! Simple! Let me give you bullet points! 1.Hardly any company as a whole(at least the Board of Directors as a whole do not share a common objective/Vision shared by them and accepted by them in Consensus!.) Very few top management directors have multi ...Read more

Like 8

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Reviewed General Thoughts on Management

Value for Money! Does it exist in global economy!

Dearest Noble Co-human beings!  Please read this article when your mind is free to think! Is this the way we go towards managing global economy? We all grumble, grumble, and grumble… But every human being is noble! Is every one a Customer? Value for money is a perception of an individua...Read more

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Reviewed Tips for Employees

Value for Money! Does it exist today?

*Dearest Noble Co-human beings!  Please read this article when your mind is free to think! We all grumble, grumble, and grumble… But every human being is noble! Is every one a Customer? Value for money is a perception of an individual.  So, let’s get into understanding what those perceptio...Read more

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Reviewed Flaws in Television Serials

TV serials make one or break one?

Dear Mouthshut community! TV Serials! May it be any language, Tamil/Hindi/ or any other language, What it focuses on: Family centiments Superstitious beliefs Family grudges-Ego between people Typical negative family situations Heroism / Villain trying cheap tactics (Shakthim...Read more

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Commented on 321654's review

If you dont want to be in pain. DONT BUY VEET
Veet

Hi! I can understand the plight. Here are few tips: - Try and apply some cool cream (nivea)/soft coconut oil (parachute) would soothen the skin (as any hair removal cream uses high end chemicals which destroys the few levels of the epidemal layer (so it gives you the burning sensation, which will l...ast for couple of days), - may be you can visit a dermatologist (well known to you) and ask him for some telecon tips to overcome such irritation... - Always for such sensitive skin applications, try long term proven stable brands such as Anne French... - for next few days, apply some soft hair oil (even a baby hair oil like J & J product) would give you soothing effect. Any further help, pl. do mail me @ joy@sibylcharities.org (if you in Chennai/Bangalore, I can help you with some known dermatologist references) Cheer up! it happens at times... Will think twice before recommending such product...Read More

Reviewed Nokia 1600

Nokia 1600 good model, poor nokia service!

An under warranty 5 months old nokia 1600 of mine working fine, one fine day, morning, saw 'insert sim' error when the sim was inside gave it to nokia care, said, water !!! has gone in...they can say...they do not want to give warranty replacement!!! instead, let them not fool around clients....Read more

Like 15

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Reviewed Nokia 6100

Dna helix! one more experience like me in Nokia!

Hi! Helix A few tips to get your nokia done! Get to call them and reach that nokia head office near PF office in bangalore, reach some one on line, if you could get some HCL top guys' name, no, or I can refer my file (complaint file for nokia!!!) I am also a bitter customer of nok...Read more

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Reviewed Nokia 6270

Never Buy Nokia! Read this! Awful aftersale backu

Two bad experiences: once in bangalore: on my 3 months old 3315, given for repair as it fell by mistake in water they serviced it by charging Rs.667/- but by mistake forgot to check for signal availability while collecting it... nokia care near lifestyle circle when you come from ...Read more

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Reviewed Buying a Laptop / Notebook

NEVER I WILL REFER HCL TO ANYONE EVEN IF FREE!

*All of you! Beware! while buying laptop: Why I am going to give you tips on Laptop Purchases:(my awful experience with HCL) -** One HCL direct sales manager sold me a lap top They took EMI scheme on my ICICI card, they took the full money 31500/- instead only 15000/- Spend thru' nos...Read more

Like 16

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Reviewed Go Air

Goair! its not a freefair airline, no cottons!

Read one of my friend who wrote about go air. It is only a low fare air line. right! and not a free fair airline! not giving cotton for the ears! my experience with my family on a holiday: of course, not to blame and mention the ridiculous measures of not allowing to carry even water bottl...Read more

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