Commented on roysen007's review
Nov 03, 2012 03:54 PM
ITS ROUTINE FOR PEPPERFRY, THEY LL GIVE U DISCOUNT COUPONS , ONCE U PAY THEM MONEY. THEY LL JUST TORTURE U. U LL BE HARASSED AND IN FRUSTRATION LL START POSTING UR PROBLEMS ON DIFFERENT FORUMS.
GUYS, IF U R JOBLESS AND CAN CONTINUOUSLY BE IN THEIR TOUCH FOR UR PRODUCT..... PLS GO AHEAD.
Commented on billyscot_rocks's review
Oct 08, 2012 10:27 PM
PEPPERFRY CUSTOMER CARE REPRESENTATIVE HAVE NO IDEA ABOUT UR ORDER STATUS. EVERY CC REPRESENTATIVE IS LIAR AND IRRESPONSIBLE. ALL THEIR CCR's HAVE WESTERN NAMES. I HAD A VERY BAD EXPERIENCE WITH THEM WITH MY ALL ORDERS. THEY LL MAKE U SO IRRITATED AND STRESSES. U LL BE WAITING FOR HOURS TO TALK TO T...HEM ON PHONE/ONLINE.
AND REGARDING UR PRODUCT, IF U R ONE OF THE 1000'S LUCKY CUSTOMERS, U LL GET UR STUFF, ELSE FORGET MONEY AND DONT WASTE UR VALUABLE TIME ON THEM. U LL NOT GET ANYTHING.
IF U STILL WANNA TRY....... THEN MAY GOD HELP U.Read More
Commented on shaikchand8's review
Sep 09, 2012 12:31 PM
everyone is having similar experience, except one snikam6691.
Commented on KALOKLY's review
Sep 07, 2012 05:13 PM
VERY TRUE, SAME HAPPENING WITH ME SINCE LAST ONE MONTH.
FIRST ORDER 14/8/12 CANCELLED AFTER 14 DAYS OF WAITING AND MONEY REFUNDED THROUGH COUPON, NO CASH REFUND LL BE DONE.
SECOND ORDER 28/8/12: COMMITMENT: WE LL DEFINITELY SHIP IT AS ITS FREELY IN STOCK. WAIT FOR 3 DAYS.
5/8/12: ONE SAYS IT IS ...UNDER SHIPMENT PROCESS, WAIT TILL MIDNIGHT U LL GET UPDATE ON UR MAIL.
SECOND SAID ITS UNDER ESCALATION, LL BE SHIPPED WITHIN 24 HRS
THIRD SAYS- OUR DEAD LINE IS NOT OVER, CALL AFTER 6TH MIDNIGHT.
- 6TH : MR JAMES AT 6.30PM, SIR ITS PACKED, LL BE SHIPPED ANY MOMENT RT NOW
- CATHRINE AFTER AN HOUR: NO SIR WE DONT HAVE PRODUCT, WAIT FOR 24 HRS.
- SUDDENLY CALL FROM MR JAMES: SIR ITS PACKED, I HV CONFIRMED, IT LL SHIPPED BY MIDNIGHT, CATHRINE IS WRONG. I LL CALL U PERSONALLY N GIV U UPDATE.
- 7TH NOON: CLARIE: ITS NOT SHIPPED, WAIT FOR 24 HRS MORE. U DONT HAVE ANY OTHER CHOICE THAN WAITING.
- MR VIKRAM (MANAGER): SIR WE HAVE NO UPDATES ON THIS PRODUCT. EITHER U WAIT OR I LL CANCEL THIS AND PROVIDE U DISCOUNT COUPON.
DEAR FRIENDS, ORDERING ANYTHING ON PEPPERFRY IS WASTAGE OF MONEY, BRAIN N TIME.
TRUST ME AND IF U STILL WANNA BUY, GO FOR COD, DONT PAY IN ADVANCE.
THEY DONT HAVE ANY WAREHOUSE, DEPENDS ON SOME VENDORS TO SUPPLY.
MOST OF THE BRANDED PRODUCTS ARE NEVER DELIVERED. GO FOR BRANDS WHICH U HV NEVER HEARD. THEY LL BE DELIVERED.
Read More
Commented on benjaminbutton1981's review
Sep 06, 2012 06:34 PM
HOW PEPPERFRY TREATS CUSTOMERS:
Welcome to Pepperfry ! Please wait for your chat to get connected. Please do not click on the ’’’’x’’’’ button at the end of the chat. Click on ’’’’End Chat & Leave Feedback’’’’ and fill the survey up! Help us do better :)
You are now chatting with ’’James’’
Jam...es: Hello
ORDER # 100247017: ORDER # 100247017, when it ll be shipped?
James: The order will be shipped latest by today or tomorrow evening
James: Once the order is shipped you will be intimated via email with the AWB number.
# 100247017: why tomorrow evening, its dealine ends today
James: Yes
James: Just in case if there is any issues
James: Be rest assured the order will be shipped
# 100247017: then why again i shd wait till tomorrow?
James: Today is the 7th working day
James: It will be shipped
# 100247017: u know u ppl are having my money since 14th aug
# 100247017: if today is 7th working day u must ship it be tonight, then why again tomorrow
James: It will be shipped by today evening
James: Once the order is shipped you will be intimated about the same
# 100247017: its already 6pm
James: Yes it will be shipped
# 100247017: u ppl have already cancelled my previous order in the same way wht u r ding nw
James: The order will be shipped
100247017: do u hv any concept how much painfull it is to wait for u for ONE hr to chat
James: As informed to you before the order will be shipped latets by today eveing
# 100247017: its evening dear
James: That the reason I told you it will be shipped latest by today eveing
# 100247017: dont u know thats its aleady evening?
James: Yes I know its eveing
# 100247017: wht time latest u ll send the order
James: Most of the Order are shipped in the Night time
James: Okay
James: So I would not be able to tell you what time it will be shipped
James: Because the order will be shipped from Delhi and I am in Mumbai
Read More
Commented on nish5587659's review
Sep 06, 2012 06:32 PM
HOW PEPPERFRY TREATS CUSTOMERS:
Welcome to Pepperfry ! Please wait for your chat to get connected. Please do not click on the ''x'' button at the end of the chat. Click on ''End Chat & Leave Feedback'' and fill the survey up! Help us do better :)
You are now chatting with 'James'
James: Hello
O...RDER # 100247017: ORDER # 100247017, when it ll be shipped?
James: The order will be shipped latest by today or tomorrow evening
James: Once the order is shipped you will be intimated via email with the AWB number.
# 100247017: why tomorrow evening, its dealine ends today
James: Yes
James: Just in case if there is any issues
James: Be rest assured the order will be shipped
# 100247017: then why again i shd wait till tomorrow?
James: Today is the 7th working day
James: It will be shipped
# 100247017: u know u ppl are having my money since 14th aug
# 100247017: if today is 7th working day u must ship it be tonight, then why again tomorrow
James: It will be shipped by today evening
James: Once the order is shipped you will be intimated about the same
# 100247017: its already 6pm
James: Yes it will be shipped
# 100247017: u ppl have already cancelled my previous order in the same way wht u r ding nw
James: The order will be shipped
100247017: do u hv any concept how much painfull it is to wait for u for ONE hr to chat
James: As informed to you before the order will be shipped latets by today eveing
# 100247017: its evening dear
James: That the reason I told you it will be shipped latest by today eveing
# 100247017: dont u know thats its aleady evening?
James: Yes I know its eveing
# 100247017: wht time latest u ll send the order
James: Most of the Order are shipped in the Night time
James: Okay
James: So I would not be able to tell you what time it will be shipped
James: Because the order will be shipped from Delhi and I am in Mumbai
Read More
Commented on nish5587659's review
Sep 06, 2012 06:14 PM
u ll never get ur product or money
Commented on benjaminbutton1981's review
Sep 06, 2012 02:33 PM
(Updated Sep 06, 2012 06:34 PM)
curreent status as on 6/9/12 2.20 hrs
Welcome to Pepperfry ! Please wait for your chat to get connected. Please do not click on the ’’’’x’’’’ button at the end of the chat. Click on ’’’’End Chat & Leave Feedback’’’’ and fill the survey up! Help us do better :)
The team is currently busy as...sisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
The team is currently busy assisting others. Thanks for your patience. We will be with you shortly.
You are now chatting with ’’Catherine’’
ORDER # 100247017: hi
ORDER # 100247017: ORDER # 100247017 status
Catherine: Please wait on while I check this information for you.
ORDER # 100247017: ?
ORDER # 100247017: u got some info?
ORDER # 100247017: how many hrs ll it take to check?
Catherine: I can see that the item has not yet been dispatched.
RDER # 100247017: how many hrs ll it take to check?
Catherine: I can see that the item has not yet been dispatched.
ORDER # 100247017: when it ll be dispatch?
Catherine: I have got this escalatedRead More
Commented on benjaminbutton1981's review
Sep 06, 2012 02:04 PM
SUBSEQUENTLY I WAS FORCED TO PLACE NEW ORDER
ORDER # 100247017
Order Date: 28 Aug' 12 Mode of Payment: Online Payment
SKU(s) Item Qty Price Shipped In Sub Total
HOM1362DE109458 Philips HR1351/C Hand Blender With Chopper and Beaker 1 Rs.1,579 7 Working Days Rs.1,579
Commented on benjaminbutton1981's review
Sep 06, 2012 01:55 PM
Mandip Chahal mandip.c@pepperfry.com
Aug 27 (10 days ago)
to me
Dear ,
This is with reference to your Order No: (100229216-MOM1458MA151411) with www.pepperfry.com
We are extremely sorry to inform you that the item you had ordered is no longer in stock with us and therefore we had to cancel t...his purchase.
We appreciate the time spent by you in choosing the product and placing the order and sincerely apologize for the inconvenience.
We are refunding the order value paid of the product to you by way of a coupon.
Coupon code:- XXXXXX, Rs.1500 can be used on any purchase of minimum of Rs.15 more than the Coupon value
This is a 1 time use only coupon with a validity of 15 days and can be used only with online modes of payment. For other coupon terms and conditions please refer to our FAQ section.
While we cannot make good the disappointment that we might have caused, please consider this Coupon as a reason, for you to consider Pepperfry again.
Once again, please accept our sincere apologies for cancelling your order and we hope you will continue to shop on Pepperfry.
For any further queries you may contact us on tellus@pepperfry.com, chat with us or call us on 1800 209 7379.
Best Regards,
Team Pepperfry.
This is an auto generated mail and the sender will not be able to receive a response on this email id.
Read More
Commented on KSHARMA96's review
Sep 05, 2012 02:04 PM
appears fake rewiew
Commented on harishreddi's review
Sep 04, 2012 06:44 PM
shipping time for Order # 100247017
Commented on guna4karthick's review
Sep 01, 2012 09:25 PM
TRY PEPPERFRY.COM ONCE, U LL HAVE WORST EXPERIENCE EVER
Commented on tapaspanda's review
Sep 01, 2012 02:55 PM
ORDER # 100247017 on 28/8/12
ThE ORDER WAS PLACED ON 28/08/12. AS PER THEIR POLICY FOLLOWING ARE THE DETAILS OF 7 DAYS SHIPPING PERIOD
DAY0 28/8/12 ORDER PLACED- HENCE NOT COUNTED
DAY1- 29/08/12 WEDNESDAY
DAY2- 30/08/12 THURSDAY
DAY3- 31/08/12 FRIDAY
SKIP- 1/9/12 AND 2/9/12 SAT... AND SUNDAY AS WEEKENDS ARE NOT COUNTED AS PER YOUR POLICY
DAY 4- 3/9/12 MONDAY
DAY 5- 4/9/12 TUESDAY
DAY 6- 5/9/12 WEDNESDAY
DAY 7- 6/9/12 THURSDAY
HENCE IT MUST BE SHIPPED ON 6/9/12
NOW PLEASE SEE THEIR REPLY DATED 1/9/12 ---->
____________________________________________________________ _______
[#DIC-47897] Ticket replied: Re: Pepperfry: New Order # 100247017
Good Afternoon Adarsh,
Thank you for writing to Pepperfry.com.
Please note that your order has a shipping time of 7 working days. The order will be dispatched by the 9th of September. The dispatch details will be sent to you by email and sms once the order is shipped.
For any further assistance, feel free to contact our Customer Service team on chat or # 1-800-209-7379 or write to us attellus@pepperfry.com.
With best regards,
Rukshana
____________________________________________________________ __________
HOW THEY HAVE COUNTED 7 DAYS SHIPPING PERIOD AS 9/9/12.
I HAVE TO PLACE THIS ORDER BECAUSE THEY HAVE NT REFUNDED MONEY OF MY EARLIER ORDER # 100229216 AND PROVIDED ME STUPID COUPON FOR PURCHASING ANOTHER ITEM. AND AS EVERYONE CAN SEE HOW THESE PPL CONTINUE TO HARASS CUSTOMERS.Read More
Commented on tapas.panda's review
Sep 01, 2012 02:51 PM
ORDER # 100247017 on 28/8/12
ThE ORDER WAS PLACED ON 28/08/12. AS PER THEIR POLICY FOLLOWING ARE THE DETAILS OF 7 DAYS SHIPPING PERIOD
DAY0 28/8/12 ORDER PLACED- HENCE NOT COUNTED
DAY1- 29/08/12 WEDNESDAY
DAY2- 30/08/12 THURSDAY
DAY3- 31/08/12 FRIDAY
SKIP- 1/9/12 AND 2/9/12 SAT AND ...SUNDAY AS WEEKENDS ARE NOT COUNTED AS PER YOUR POLICY
DAY 4- 3/9/12 MONDAY
DAY 5- 4/9/12 TUESDAY
DAY 6- 5/9/12 WEDNESDAY
DAY 7- 6/9/12 THURSDAY
HENCE IT MUST BE SHIPPED ON 6/9/12
NOW PLEASE SEE THEIR REPLY DATED 1/9/12 ---->
___________________________________________________________________
[#DIC-47897] Ticket replied: Re: Pepperfry: New Order # 100247017
Good Afternoon Adarsh,
Thank you for writing to Pepperfry.com.
Please note that your order has a shipping time of 7 working days. The order will be dispatched by the 9th of September. The dispatch details will be sent to you by email and sms once the order is shipped.
For any further assistance, feel free to contact our Customer Service team on chat or # 1-800-209-7379 or write to us attellus@pepperfry.com.
With best regards,
Rukshana
______________________________________________________________________
JUST REPLY HOW THEY HAVE COUNTED 7 DAYS SHIPPING PERIOD AS 9/9/12.
I HAVE TO PLACE THIS ORDER BECAUSE THEY HAVE NT REFUNDED MONEY OF MY EARLIER ORDER # 100229216 AND PROVIDED ME STUPID COUPON FOR PURCHASING ANOTHER ITEM. AND AS EVERYONE CAN SEE HOW THESE PPL CONTINUE TO HARASS CUSTOMERS.
Read More
Commented on vint08's review
Aug 25, 2012 06:52 PM
THIS IS A FAKE REVIEW
Commented on Er_satya's review
Aug 25, 2012 05:44 PM
you order from flipkart, snapdeal, myntra or any other online service, their service ll be always better than this BHEJAFRY service.
Commented on rajatbvicam's review
Aug 25, 2012 05:35 PM
same prob for ORDER 100229216
Reviewed Pepperfry
Aug 25, 2012 05:27 PM
1909 Views
(Updated Sep 01, 2012 02:55 PM)
Worst online service ever, poor quality products are delivered immediately, and branded one like Phillips are never delivered. Just they ll hand over a coupon for you to purchase in returns of your money. Customer service, online and telephonic both sucks. They don't have any warehouse like Mynt...Read more