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Support_IGP's Timeline

Brand Response to dendhr07's review
20 days ago General

Hi Kritika, we apologize for your recent experience. We're sorry to hear you were less than satisfied with the Products & Services. Keeping our customers happy is our number one priority and I’d like to ask you for another chance to make this up to you. We have sent you an email on your register...ed email address with the resolution, would kindly request you to check and confirm. We value your feedback and thank you for bringing this to our attention. Read More

Brand Response to akshatashetty220's review
Mar 29, 2024 02:41 PM General

Hi akshata, we apologize for the inconvenience and disappointment caused by your recent experience. Providing excellent customer service is our priority, and we regret that we fell short in this instance. Our standard practice includes rigorous quality checks before dispatching every order to guaran...tee flawless products upon delivery. Rest assured, we've escalated this issue to our team, treating it as an exception and prioritizing measures to prevent its recurrence. Read More

Followed akshatashetty220

Mar 29, 2024 08:50 AM

akshatashetty220

Brand Response to aromajaiswal1990's review
Mar 17, 2024 01:34 PM General

Hi Aroma, we're sorry to hear about your experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. We have sent you a refund related details on your registered email address would request you to ...check the same. we are taking immediate steps to prevent any similar occurrences in the future. We value you as a customer and hope to serve you better in future. Read More

Followed aromajaiswal1990

Mar 16, 2024 09:17 PM

aromajaiswal1990

Brand Response to poojachowdhury707's review
Feb 25, 2024 01:48 AM General

Hi Pooja, we're sorry to hear about your recent experience and apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. As per your conversation with one of our executive, we have arranged for the reverse pick up... and refund of your order. Please feel free to get back to us. Read More

Followed poojachowdhury707

Feb 24, 2024 07:12 PM

poojachowdhury707

Brand Response to kumarraman22's review
Feb 22, 2024 12:42 AM General

Hi Raman, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Someone from the team will contact you to discuss the issue and to determine how we can provide a solution that makes you smile.

Followed kumarraman22

Feb 21, 2024 11:35 PM

kumarraman22

Brand Response to jurpertin140's review
Feb 17, 2024 07:09 PM General

Hi Jur, we apologize for the inconvenience and disappointment caused by your recent experience. We’d love to resolve this as quickly as possible and find a solution that works for you. We have sent you an email with the resolution. would request you to check with the same. Please feel free to ge...t back to us. Read More

Brand Response to ranjithasimha16's review
Feb 17, 2024 06:44 PM General

Hi Krithik, we are extremely sorry about the experience you had with us. We have sent you an email confirmation regarding your refund details. Thank you for your patience and understanding.

Brand Response to amnamehdi31's review
Feb 17, 2024 06:31 PM General

Hi Amna, we would like to extend our sincere apologies for the inconvenience you experienced with your recent order.Your satisfaction is of utmost importance to us, and to help us resolve this matter swiftly, kindly help us with the order ID to investigate the issue thoroughly and take the necessary... steps to ensure it doesn't happen again. Read More

Brand Response to shashikanthghadia8's review
Feb 17, 2024 06:06 PM General

Hi Shashikanth, We're sorry to hear about your negative experience and we apologize for any inconvenience caused. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. we got an update from our deliv...ery team and the order is delivered. Please let us know if there is anything else that we can help you with. Read More

Brand Response to hkrayker's review
Feb 17, 2024 05:55 PM General

Hi Hassan, thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We have sent you an email confirmation regarding your refund details. Please feel free to get bac...k to us. Read More

Brand Response to eliaswalid0's review
Feb 17, 2024 05:49 PM General

Hi Walid, we're sorry to hear about your experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. Please share the order details so that we can gather more information and work towards a resolu...tion. Read More

Brand Response to emf811's review
Feb 17, 2024 05:45 PM General

Hi Eamon, We are deeply apologetic about the sour experience you have had with us. We have sent you an email confirmation regarding your refund details. The refund amount will reflect in your account as per your interbank transaction timelines.

Brand Response to rupsdream10's review
Feb 17, 2024 05:38 PM General

Hi Rupali, we apologize for your recent experience. We're sorry to hear you were less than satisfied with the Products & Services. We have sent you an email with the resolution. would request you to check with the same. Please feel free to get back to us.

Brand Response to anuragicijain's review
Feb 17, 2024 05:26 PM General

Hi Anurag, we sincerely apologize for the inconvenience you have experienced with your recent order. We understand how frustrating it must have been, and we want to assure you that we are committed to making things right. To investigate this matter thoroughly and ensure a prompt resolution, we kindl...y request you to share your order ID with us. This information will greatly assist our team in pinpointing the issue and addressing it effectively. Read More

Followed ranjithasimha16

Feb 16, 2024 07:01 AM

ranjithasimha16

Followed amnamehdi31 , shashikanthghadia8 , hkrayker

Feb 15, 2024 08:32 PM

amnamehdi31

shashikanthghadia8

hkrayker

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