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76%
4.30 

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Valentine's day disaster
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 16, 2024 09:17 PM 42 Views (via Mobile)

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JOIN VENTURES SOLUTIONS PVT. LTD. Cares

JOIN VENTURES SOLUTIONS PVT. LTD. is working closely with MouthShut.com to achieve customer satisfaction

Please don't use this site . This is a horrible app to be used I don't know why they come up with such nonsensical concepts such as this app. I ordered a cake and a personalised gift for my fiance' on the occasion of valentine's day. And I even placed the order one week before so there is no chaos while delivering the order. They only delivered the cake and flowers and instead of delivering the personalised gift they again delivered the flowers and that too wrapped in a paper. The experience was horrendous. Also no technical support was provided and no refund was made . Its a waste of time . Kindly don't invest your hard earned money on such a useless site . Highly disappointed


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Brand Response

Hi Aroma, we're sorry to hear about your experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. We have sent you a refund related details on your registered email address would request you to check the same. we are taking immediate steps to prevent any similar occurrences in the future. We value you as a customer and hope to serve you better in future.

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By: Support_IGP | Mar 17, 2024  01:34 PM Comments 0

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