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Worst experience!
I had ordered a bouquet of flowers for my friends birthday from their website, was I was in press of time and wanted it delivered to my house. I paid Rs. 1640 for the bouquet and that included of Rs. 95 extra for delivery within 60 minutes. However, I was shocked to see the bouquet when I received it. I received flowers that had withered away.
Then I had to get into the hassle of returning it, asking for a refund and had to locally pick up flowers for my friend. All this lead to getting late for the party by an hour. Such a waste of time, energy and money.
To top it they told me that I would received the refund in 3 to 4 days whereas I received it only after calling on the 8th day. Like I said waste of energy.