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LE TRAVENUES TECHNOLOGY PVT. LTD.
@ixigo

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Home > ixigo's Profile

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ixigo's Timeline

Brand Response to ishallseeyourdemi's review
7 days ago General

Hey, please accept our sincere apologies for any inconvenience you may have experienced. To better understand and address your concerns Please visit: www.ixigo.com/flighthelp to share more details with us. We will look into it and work on resolving it at the earliest. Thank you.

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Brand Response to shrads15's review
16 days ago General

Hi Shraddha, you had opted for an alternate flight with the airline directly and rescheduled your ticket to 18th April. In case of flight cancellations and schedule changes from the airline either a full refund or one-time free-of-cost reschedule is applicable which was availed in this case. Assured... benefits do not apply to the rescheduled bookings which is mentioned in our terms and conditions for user reference. The cancellation will be as per normal airline penalties now. KIndly refer assured fare terms here https://www.ixigo.com/ixigo-assured Read More

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Brand Response to promiladavid87's review
Jan 12, 2024 04:24 PM General

Hi Promila, we are unable to see any recent bookings using your email address. Please share the booking details with us so that we can get this checked.

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Brand Response to deepakurbounce's review
Dec 12, 2023 09:22 PM General

Please accept our sincere apologies for any inconvenience you may have experienced. To better understand and address your concerns, we kindly request you to share the details with us via www.ixigo.com/trainhelp. Your input is invaluable in helping us investigate the matter thoroughly and find a suit...able resolution. Read More

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Brand Response to shelleygunness's review
Dec 05, 2023 01:49 PM General

Please accept our sincere apologies for any inconvenience you may have experienced. To better understand and address your concerns, we kindly request you to share the details with us via www.ixigo.com/trainhelp. Your input is invaluable in helping us investigate the matter thoroughly and find a suit...able resolution. Read More

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Brand Response to rgogikar's review
Nov 16, 2023 10:41 PM General

We are sad to know that your experience with the app was not satisfactory. Please share your issue with us at https://www.ixigo.com/flighthelp and we will look into it at the earliest.

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Brand Response to yatikagulati's review
Nov 04, 2023 07:35 AM General

We are sad to know that your experience with the app was not satisfactory. Please share your issue with us at https://ixigo.com/flighthelp and we will look into it at the earliest.

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Brand Response to pedalonmetalindia's review
Oct 05, 2023 05:00 PM General

We are sad to know that your experience with the app was not satisfactory. Please share your issue with us at https://www.ixigo.com/flighthelp and we will look into it at the earliest.

Comments 0
Brand Response to anthonymartien's review
Oct 03, 2023 07:41 PM General

Hey Martin, thanks for your time over the call. As discussed, the PNR can be canceled as per the fare rules as the flight is operating on time (as of now). Please feel free to reach out to us in case of any doubt. Thanks.

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