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Home > Ecommerce and Online Business > Travel Websites > Ixigo > Dishonest practices to take your money
Ixigo
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Did not give full refund amount despite paying extra for an assured refund. You can see in the screenshot that during the booking, the convenience fee was charged separately, yet it was still deducted from the refund amount. This is a great way to rob customers of their money.
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Brand Response
Hey, please accept our sincere apologies for any inconvenience you may have experienced. To better understand and address your concerns Please visit: www.ixigo.com/flighthelp to share more details with us. We will look into it and work on resolving it at the earliest. Thank you.
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By: ixigo | 25 days ago Comments 0
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