I booked the flat in Pre-Launch in 2013. The project was officially launched in 2014. I finally got the possession in April 2019. This has been a very long and painful journey with Shriram. They are unprofessional, rude, threatening, even lie to you and cheat the customer. Right from using Demonitization, elections etc as a delay excuse, to not finishing the basic amenities(Front Door and functional Security setup), they have made us suffer at each step of this buy experience. The take unilateral decisions which are forced on to the customers right from changing the layout, project plan, completion dates, even maintenance schedule.
The project is still not finished because they converted once promised IT center in the premise to another residential phase of project. They forced 3 month long delay on us without any liability using Demonitization as excuse. They have not even passed on GST Input Tax Credit benefit to the buyers till now.
The leadership is highly unprofessional and least bothered, with the COO suggesting to remove all facilities from the apartment(including security) if the residents do not agree to start maintenance soon. This is when we do not have OC, no BESCOM connection, no main gate, open boundary walls, no parking allotted. ALL this after waiting and fighting with them for more than 4 long years for completion. We have families, children, old people staying in the society and they do not care at all, what happens to us.
All this goes on to show the kind of organization Shriram Properties Ltd is. If you are a potential buyer looking to buy a property in Bangalore, I would recommend staying miles away from them. Pay more, buy small but do not get involved with Shriram. It does not matter which project or location, it this organization which has malicious and greedy intentions, unprofessionalism and a complete lack of apathy for their customers, deep rooted in their work culture.
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