Provident Cosmo City, Kelambakkam, Chennai

By Provident Housing, Chennai

Attention to Fellow Buyers: Truly unprofessional builders to buy a real-estate product. Like me many have fallen prey to it. So please DO NOT consider buying from either Provident and/or Puravankara

Worst after sales customer service and those who have brought properties through them are at the mercy of them.

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I had very worst experience from puravankara and Provident housing team. I had book the 3BHK flat and during booking the sales team committed the below 2 points which is not yet fulfilled yet and I'll considered as false promised.

1. At the time of booking the flat Mr. ANISH from Sales team offered me a 8 gram of gold coin as per the scheme and said once the registration is done we'll give 8 gram of Gold coin. Now it's been more than 6 months are gone still I didn't get any update or positive response yet after following up several times.

2. During booking the flat sales team promised to get the parking allotment inside the apartment but, after registration they allotted outside of apartment which is 150 meter away from the entrance gate. They should have informed me at the time of booking the flat. but, due to fulfill the target/selling the flat they gave false promise and very smartly they have mentioned in the agreement with small letters. Still I am not convenience on this.

3. There is no proper maintenance and no positive response for any of the issues from association.

4. POOR construction - The quality and the finishing of the house is not at all good, within few months we can see the cracks in the tiles and the wall, doors are not good quality. I had raised my concerns many times and also escalated but, no positive response from CRM team.

I believe bunch of irresponsible people are working in this company, once they sold the flat they are not even bothered about clients.

I suggest to the purchaser please don't buy flat in Provident Cosmo City. They are cheaters.

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No security camera, discrimination towards tenants, no gym and parking. A block people are not provided parking in the campus. Swimming is just a big hole where they fill water adults are not even allowed. Swiggy not allowed in nights.

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