susmitas's Timeline

Reviewed Tips for Using ATM Machine

Stop Robbery at ATM with PIN NUMBER REVERSAL

I have received this information from my friend, but not tested yet(hopefully I will not need it). I am also not sure how fast the bank or police can work in this Indian scenario. But thought of sharing this with you - it might save someone's money someday. The information: "If you should ...Read more

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Commented on own review

HORRIBLE!!!Customer Care or Customer Painer
HDFC Bank Visa Credit Card

Yes, I had written to both Aditya Puri and RBI Ombudsman in the same mail. Fortunately it worked for me, but I can be sure inly after getting my Oct statement.

Commented on own review

HORRIBLE!!!Customer Care or Customer Painer
HDFC Bank Visa Credit Card

I received the following mail: Dear Mrs. Sarkar This is further to your recent email addressed to our Managing Director, Mr. Aditya Puri and subsequent conversation with my colleague, Mr.Walter Harney regarding your credit card account. At the outset, we regret to note that your recent i...nteractions with the bank have not been upto your satisfaction. We hasten to reassure you that we value customer contact and every possible attempt is made to ensure complete satisfaction, in every contacts. We thank you for your feedback expressed in this regard. We observe from our records that we were in receipt of part payments towards the outstanding and hence finance charges were billed to your card account. As confirmed during the conversation, we are pleased to inform you that we have arranged to reverse the charges amounting to Rs.2110.98 levied to your card account. The relevant credits will reflect in your next statement. Mrs. Sarkar, we request you not to let this incident deter your patronage to HDFC Bank. We value your cardmembership and look forward to nurturing the valuable relationship that we share. Assuring you of our best services always. Sincerely Uma M Manager Customer Services Read More

Commented on own review

HORRIBLE!!!Customer Care or Customer Painer
HDFC Bank Visa Credit Card

I have sent the mail to HDFC and RBI Ombudsman. I am out of town now - in Bangalore for official purpose, so cannot go for court case. Lets see what happens, then I will update it here.

Commented on own review

HORRIBLE!!!Customer Care or Customer Painer
HDFC Bank Visa Credit Card

Write now I am going to do that. I was just looking for an email id of HDFC credit card, to make a CC to them, But it is not in NET.

Reviewed HDFC Bank Visa Credit Card

HORRIBLE!!!Customer Care or Customer Painer

I am using my HDFC credit card for 2 yrs and never satisfied with it. I use my other ABN AMRO credit card and use HDFC only to fill up some gaps. It never sends statements regularly - either by email or post, even after calling up the customer care and requesting for the duplicate statement -...Read more

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