sunit_seth's Timeline

Commented on ananth941's review

Customer for 12 years, tired of fraud billing
Vodafone Mobile Operator

The billing problem is mostly there with data plans so better to use with low balance data pack activated on prepaid than postpaid and use other sim for voice.

Commented on own review

Pathetic customer care 198, nodal office, store
Vodafone Mobile Operator

I sent post on vodafone india facebook page with feedback. I dont know which led to start my services and now address is reflecting in my account means docs updated. But I had to escalate issue. I didnt submitted new copy. You ask them to give confirmation in written like in my case I asked them and... they gave me in terms of service request number. Customer Services of vodafone is really pathetic.Read More

Commented on own review

Pathetic customer care 198, nodal office, store
Vodafone Mobile Operator

I sent email to vodafone customer care and nodal officer with all history and my services got resumed. In the meanwhile I purchased new Airtel prepaid which is my loss. I have made a complaint to pgportal.gov.in to DOT also.

Commented on rupali29's review

Provide proper assistance to the customer
Vodafone Mobile Operator

They don't bother about customer. If you need to call customer care, you need atleast 1 hour of your time in a day to tell them what is the issue. This time is to get your thing across not the resolution. If you email them, auto reply is we will get back to you in next 48 hours. This 48 hours is ...not the maximum time for reply, this is the minimum time to get a reply back. You cannot expect a reply before 48 hours. Cheers to be a vodafone customer.Read More

Reviewed Vodafone Mobile Operator

Pathetic customer care 198, nodal office, store

I purchased the prepaid Vodafone connection  and submitted the documents at Vodafone Rohini sector 3 store on 8 Sept 2012 after waiting for one hour in long rush. After 3 days I started getting that you have not submitted the documents. Your CLIP will be barred after 24 hours. I called custom...Read more

Like 1

Comments 4

Reviewed Airtel Mobile Operator

Wrong Airtel GPRS Billing

I have Airtel connection postpaid from past 4 years. Till the time I was just using for calling and messaging everything was fine. I had activated corporate 99 unlimited GPRS plan on my connection past 4 months ago. Every billing cycle they charge the GPRS for zero rental plan. I have to make...Read more

Like 2

Comments 1