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Brick&BoltOverpriced, unprofessional & Poor Comm

87% 1 1,102 Votes Overall Summary
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Brick&BoltOverpriced, unprofessional & Poor Comm
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Sep 22, 2025 11:23 AM 176 views

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BricknBolt is working closely with MouthShut.com to enhance customer satisfaction.

I hired Brick & Bolt(CRN681651) to build a multi-storey apartment complex. I chose them because they are a corporate company and I expected professionalism, time management, and smooth handling of my project since I live outside India.


Unfortunately, my experience has been the opposite:


Prices were already on the higher side compared to other contractors, but I still signed. After adding extra sqft, the revised quote was shockingly higher, and the discounts offered were negligible.


Scheduled calls were missed repeatedly, despite my clear communication about my time zone.


When I raised concerns, the sales manager told me they have hundreds of projects and dont care if I walk away. That is not how any company should treat a paying customer.


The architect was slow to respond and ignored my last message completely.


Based on this experience, I have decided to terminate the project and move forward with other vendors who are more competitive and professional.


I strongly recommend everyone NOT to consider Brick & Bolt for their construction agreement. If you value professionalism, respect for your time, and transparent pricing, look elsewhere.


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Brand Response

Hello Sir,
Greetings from Brick&Bolt!
We’re extremely sorry for any inconvenience you've experienced, and we truly appreciate you taking the time to bring this to our attention. Your satisfaction is our top priority, and we are committed to resolving this issue promptly.
We shall identify the specific challenges you're facing, and get back to you with a solution as soon as possible. Until then please allow us some time and thank you for your patience and understanding.
We value your feedback and the opportunity to make things right.
Regards,
Team Brick&Bolt

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By: BricknBolt | Oct 03, 2025  01:35 PM Comments 1

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