Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
Enter your email address

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score


Customer Service:

Rates and Charges:


I feel this review is:


To justify genuineness of your review kindly attach purchase proof
No File Selected

HSBC Visa Credit Card Reviews

0 hrs 46 mins agoRead (via Mobile)
Highly unprofessional customer care. The fuel surcharge waiver offer is a trap. Though they say full waiver between Rs 400 to 4000 while selling the card but actually they levy 3% fuel transaction charge +GST and and give waiver of only 1% without GST on the transaction amount. A highly unrespon...Read More

Worst experience
May 31, 2019 03:04 PMRead
Do not buy their credit card unless you have an account in their bank. Very difficult to transact the amount.They wont provide Netbanking details and Unlike other bank services they wont provide satisfactory answers if you call to customercare. They are least bothered once they dispatch the card...Read More

Hopeless Customer service
Dec 09, 2018 01:01 PMRead
I and my wife both hold HSBC credit cards, we are located in hyderabad. Took the cards during some HSBC credit card campaign.My recommendation is please do not take the card ever. please refrain from it1) Hopeless customer care via phone. They keep asking for some T-pin which you can nev...Read More


HSBC Visa Credit Card
HSBC Credit Card dispute with Card Protection Plan
Oct 11, 2012 12:42 AMRead
I would like  to narrate a story of an international private bank disputes who sells credit as like other banks .I have been the customer for this bank for around 5 years.During the initial years the bank was functioning normally .But once I got a call from customer care from iProtect which deal...Read More

Nov 21, 2017 08:55 PMRead (via Android App)
I have been using thid HSBC for almost 1 and half year now. The credit card division of HSBC is not up to mark.The credit charges are very high compared to other credit cards.I was not at all satisfied with the customer service because of their arrogancy to the fact that the payments should be i...Read More

In today's world, a credit card has become a necessary evil. Banks are always coming up with lucrative offers to lure customers and sell their credit card. With a photocopy of your KYC and signature all it takes is 15 minutes and there you have your credit card in hand.
Poor Customer Support for HSBC Credit Card
May 05, 2017 06:43 PMRead
I'm using CITI bank credit around 7 years now, First time I tried the HSBC credit card and got it 2 months back. They have 6 digit ATM pin concept, I tried the regular 4 digit ATP pin format and it got locked. After that I requested for re issuance of ATP PIN, every time I call they give differe...Read More

Good and Offer Credit Card
Mar 14, 2017 02:53 PMRead
I have HSBC Card with lifetime free and No joining fee, and Bank provide me mail for lifetime free for very good card, customer service is good and helpful but such some bad thing about customer care he always offered you some not useful plan like Balance transfer and other, Saturday buy 1 get 1...Read More

HSBC Visa Credit Card
Feb 17, 2017 10:05 PMRead (via Android App)
From the reference of my office I had an account in HSBC so according I got credit card as per the limit of my salary and I started using unlike other cards but on the initial month I made a little late payment of my bill and they charged me almost 1k ( on 30k) for delay for 12days only that sho...Read More

Poor service
Jan 31, 2017 10:05 AMRead (via Android App)
This HSBC having international reach but there coverage in india is very less and poor. This card is acceptable but only at rear places.Customer services offered by this bank's card is very poor. Because of its less reach in the market this card proves sometimes useless.They charge huge ...Read More

HSBC Visa Credit Card
Jan 30, 2017 08:46 PMRead
I have been using HSBC Platinum Visa credit card since 6 months. The Credit limit offered was very less despite having a very good credit score. The customer service has been pathetic. Customer cannot reach to the customer care executive at any cost. Very rarely, the bank offers any discounts an...Read More

Only one good feature
Jan 07, 2017 08:17 PMRead
This is again a very basic card being offered. Only two advantages of the cards is 10% cash back offered initially and buy one get one movie ticket on book my show. Occasionally they offer discounts on booking flight tickets. Service is poor if you talk about customer care and I think HSBC shoul...Read More

Dec 06, 2018 12:10 PMRead
Im having visa platinum card, its a lifetime free card, has benefits of buy one get one free movie ticket once in a month and max 200 u can save on next ticket.aftr 1st trasction ul receive flight vouchers which doesnt work-hectic process to log in on internet banking-hectic password...Read More

Worst customer service
Nov 30, 2018 09:48 PMRead
Tollfree number is paid number and we need to wait for customer service executives for a long time so out phone balance will be drained still no response. even though our mobile number is registered, still say not registered. Not able to contact them via mail. worst service. don't apply for hsbc...Read More

Non-Customer Centric Service
Aug 20, 2018 10:06 AMRead
Using HSBC CC since 10 years and everytime I request for last day SMS alert facility which they haven't come up till date- seems strategy actions against Customer to enable them missing ontime payments. Highly depressed, finally decided to give up and stopped using their pathetic service.

Worst creadit card ever i used
Sep 25, 2017 04:13 PMRead
I took some goods on EMI using platinum card and I endup paying 500 extra every month except EMI.Lots of extra charse .if yoy missed to pay 20 paisa they will charse 400 rs next month.Customer service is ok.But I will never recommend any body to take creadit card from HSBC.Bsdncbsnsdcbmn...Read More

Worst Service
Sep 09, 2017 11:38 AMRead
I have taken this credit card. Their is no call after taking the card.They have updated wrong email id and their is no credit statement.We need to beg the credit statement. Even they didnot send the sms also.Their is no toll free customer care number.They charged.Their is no aler...Read More

Terrible customer service , fraud mails sent
May 03, 2016 10:36 PMRead
Worst Customer service for this credit card. Pls go for any other good Indian Bank.The cust service of HSBC makes you feel as if they are doing some big favourfor clarifying mistakes done 100 times in billing in their stmts. They never tryto find out errors on their side and hopeless...Read More

Good Card with no Annual Fee
Sep 21, 2015 06:20 AMRead
I am having this card from the last two years, there wont be much offers from HSBC bank with this card. The only introductory offer is you will get 10% cash back for the first three months of usage of the card capped to 3000/-Rs at max. But now a days they are giving some good offers with some e...Read More

Sep 20, 2015 02:29 PMRead
I wish to forewarn all HSBC Cards customers. Dump the HSBC card and apply to some other better run bank. HSBC has no online security from fraud. I have moved my Cards business to Citibank.I wish to forewarn all HSBC customers that this is a very inefficiently run bank which provides no secur...Read More

Cheapest service provider.
May 31, 2015 02:50 PMRead
I was having an HSBC card, they told it's life time free card, but it's never mentioned either in website or in credit card bill.After using for 2 years they make fine of 2000/- on it, by saying that you are not using it. After fighting a lot with customer service center, finally they return...Read More


HSBC Visa Credit Card

Recommended Top Articles

View all

HSBC Visa Credit Card Location