Jul 06, 2016 05:20 PM
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FNP E RETAIL PRIVATE LIMITED Cares
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
Yesterday I ordered for Extravagent Affair worth Rs 1749/- for Madurai location. I booked Online and made the Payment online only . This order was booked in the morning time. In the evening I received a Call from FnP escalation department that the Booked Product which carries the Flowers in Fish Bowl is not available and it can only be delivered in Basket or as a Bouquet. I was shocked to listen this as during the booking of the order there was no prompt of non availability of the fish glass bowl. & the escalation person said if you cancel the order money refund would take 7-10 working days .Again Shocked!
Secondly I never received the delivery confirmation also.
I finally decided I will never refer FnP to anyone nor will use this platform/site again for ordering flowers.