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MouthShut Score

19%
1.51 

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Ferns N Petals Reviews

Horrible experience with Fern & Petals
1 day ago Read
Horrible experience. Ordered Cake/flower on 3rd June, 20 & the waited till the 3 pm deadline & left. The delivery boy came two hours late when we were not at home. Fern & Petal refused to refund the money without being really apologetic. I requested that in not refund provide me the goods anytim...Read More

Worst delivery and wrong product
5 days ago Read (via Mobile)
Worst service and delivery. You will not get the same what you order, always they do changes in the design you ordered. When asked to refund, they denied and no satisfactory answers. Customer Service is not reliable, always wanting to closed the ticket without accommodating my conconcer...Read More

Ferns and Petals worst Delivery service
7 days ago Read
Customer Service is not reliable, always wanting to closed the ticket without accommodating my concerns. Delivery Service put the status of the order to wrong address without contacting the recipient and eventually they told me that the item is perishable, but they're customers service doesn'...Read More

YOUR RATING ON

Ferns N Petals
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FRAUDS - NO DELIVERY, NO UPDATE & NO REFUND
Aug 10, 2019 06:54 PM Read
FRAUDS WITH NO REGARD FOR THE CUSTOMER AND NO INTERNATIONAL PARTNERS OR VENDORS Ferns n petals team is just a bunch of frauds. They claim to provide wow customer experience but all that I experienced for my order #11358114 is a buck load of crap and lies. I ordered a rakhi and requested it to...Read More

Good selection of products but....
Dec 22, 2018 11:06 AM Read
I have been using Ferns N Petals lately for delivering birthday cakes to my near and dear ones. They have a variety of cakes, both egg-less and with egg, on their website to choose from. I have always had a pleasant experience dealing with them. However, my last transaction with them was not ...Read More

Amazing assistance
May 07, 2008 04:45 PM Read
I am amazed how come some say they did not like the service, imagine the convenience... I booked last night (6may)@ 2306 hrs worth Rs 1298/ and by an error put in a wrong delivery address of a different city for todays (7may)delivery and then sent a mail at 2349 hrs for ammendment,and  called...Read More

Most unprofessional company
Feb 11, 2020 01:18 PM Read (via Mobile)
I ordered a cake for my father's birthday which was on the following day. Even after 5 days now the cake remains undelivered. Ferns and petals is the most unprofessional service provider I have come across . They will neither refund the money nor deliver the cake . Their customer services execut...Read More

Total scam not care about customer
Jan 19, 2020 07:50 PM Read (via Mobile)
I purchase a personalise cup for my wife on the occasion of my wedding anniversary.As per committed date gift will be delivered on 18 Jan but still my gift not delivered and tell me this is is worthless to me when it is not reach on time.when I raise complain on multiple times they always closey...Read More

Bad to worse ,never delivered and never refunded
Dec 28, 2019 12:57 PM Read (via Mobile)
It is a terrible failure on your part that you did not choose to call the alternative no. and my sister kept waiting for her B'day gift on 26 Dec. I could not figure why I was not asked to provide alternative no in any of your email, where you asked in your email to call back in 2 hours, as how ...Read More

Delivery time.
Dec 14, 2019 01:09 PM Read (via Mobile)
Completely unprofessional team... They are charging for delivery and they have only one time slot for the delivery... And if you raise a ticket for the same, it is not being considered... Highly unprofessional. I strongly not recommend others to deliver any thing from them... ...Read More

My Birthday cake order of 13/12/19
Dec 13, 2019 07:48 PM Read (via Mobile)
Poor show . The greeting card wasn't filled out with my wishes it was blank.The bouquet rose flowers were drooping and stale. The birthday wishes written on the cake was blurred. ...Read More

They supply worst items at exorbitant price
Nov 22, 2019 12:13 PM Read (via Mobile)
I had purchased a personalized clock which was not working from day 1. But fnp refused to replace the item. The clock is merely a footpath item for which they had charged huge. They had a pathetic customer care team which harassed people in the name of help. Do yourself a favor. Don't go for fnp...Read More

Worst Quality, Pathetic response and Frauds
Oct 22, 2019 04:39 PM Read
The materials used in making my flower arrangement was so pathetic that I felt like throwing it away. They show beautiful pictures in website and deliver extremely poor quality and low standard product. The wrap looks so cheap that it is good for wiping their A! Its definitely not worth ordering...Read More

Ferns and petals delivery issues
Oct 12, 2019 08:19 AM Read (via Mobile)
Ferns and petals are hopeless...they promise you a delivery and then give excuses for not delivering on time.... If you people have courier issues then why do give a date....add the delay time and then put the date on which the item can be delivered..... It is highly unprofessional. Also o...Read More

Disgusting
Oct 11, 2019 12:57 PM Read
3 consecutive times they have disappointed. The last order they sent a cake which was smelling really bad. On complaining to their customer support reply I got was "There's nothing we can do about it, sorry for the trouble" . Super Shitty services. SOOOPERRRRRRR SHIITTTTYYYYYY! ...Read More

Fraudulent service and scamming customers
Sep 29, 2019 03:54 PM Read (via Mobile)
Ordered a plant in a mug with customized photo for marriage anniversary. They called us on that day to tell us there will be a delay in the delivery and hence they will give a cake and asked us to choose between truffle and black forest. What we assumed was they are offering a cake as a compensa...Read More

Beware: Cheating Money from Customer
Sep 22, 2019 03:18 PM Read
Order id: 12520312 Delivered foul cake to the recipient. Took back the cake without re-delivery or refund. Blatant lying that they did try to redeliver birthday cake NEXT day. Simply cheating customers of money. Customer service is very rude and closed ticket without any resolution. Please...Read More

Non delivery
Sep 19, 2019 02:20 PM Read (via Mobile)
I have requested for a special delivery of a cake and a bouquet at 2300hrs to 23:59 hrs on 18th September 2019 , I was stress free about the cake as I had other arrangements to be done and guess what , ferns and petals delivery never showed up. How can you rely on this app from next time ? I did...Read More

Contact local bakeries
Sep 19, 2019 12:21 PM Read
One of my friends surprised me with a cake on my bday and turned out to be bad. Like really bad. Dear Ferns and Petals, it's fine if the local and underrated bakeries aren't earning in the city. You aren't THE GOD to make their business run. You always contact some pathetic bakery in the city to...Read More

Non delivery of Rakhi gift to Spain
Aug 24, 2019 09:05 PM Read (via Mobile)
Non delivery of order #11951787, no refund and customer service not doing anything to help! Infact, they hung up on me in my first call and went mute on my second call, both international calls from Spain! They claim that the address my sister provided is invalid when actually i physically li...Read More

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