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MouthShut Score

55%
3.99 

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Worst service never use it
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 01, 2016 01:35 PM 14423 Views

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This is another fraud in category of broadband. Excitel has tied up with local cabelwallas and provide poor internet and services. I got a broadband connection on Sunday June 26 and it stopped working after 1 hour of installation. I called them around 100 times but the provider KANTON CABLES does not pick the phone.


When I got lucky they sent a guy next day to fix the internet who replaced the modem and again it stopped working after 20 minutes after he left.


Now since morning I am calling the service provider. They have stopped taking my calls because they do not want to fix the internet. I wasted my money. Their services are pathetic and the support staff and linemen are rude.


Do not opt for Excitel Broadband services. They are even worse than MTNL.


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Thanks for reaching out to Excitel, we apologize for the inconvenience caused, please share your ticket number or Username with us so we can assist you.

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By: Excitel_Broadband | Mar 31, 2023  04:47 PM Comments 0

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