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Excitel Broadband Reviews

Warning for Lucknow - STAY AWAY
0 hrs 14 mins agoRead
Guys if you are planning to broadband service to do some productive work then please don't take there services.The services are beyond any level and are are actually Internet providers services to kya hoti hain inko pta bhi nahi hai.They dont have fix office in Lucknow tele caller will t...Read More

Very poor customer care service
2 days agoRead (via Mobile)
I took excitel broadband after their mktg team promised to have an uninterrupted service and speed as per plan, its was satisfactory in the beginning but after some time internet is disconnected frequently and speed was also low and not as per my plan. Their customer care no either busy are repo...Read More

Money Collected by Excitel Ashok
3 days agoRead
I was given confirmation about feasibility by Mr Ashok after collecting the electricity bills and aadhar copy. He subsequently sent a link for payment. I made the payment only to know that connection is not feasible.After taking money Excitel and its representative ran away and are not at al...Read More


Excitel Broadband
Horibble Broadband
Jul 08, 2020 08:55 PMRead
Id: Rajeev691HyderabadWe have been facing very slow internet from the time we moved to excitel broadband, and we actually had 75 MBPS plan, and we thought it was not enough and we upgraded it to 100 MBPS, but we are getting only 9 MBPS.Day 1: I registered a complaint on My excitel ap...Read More

If you pay you are lost, they are cheaters.
Sep 10, 2019 04:34 PMRead
Friends I am from Hyderabad, my name is Ram. This is my honest, personal review based on my own experience after 1-month.I have taken Excitel Broadband connection on 15/Aug/2019 for 3 months where I paid them the total amount since from that day this network showed me hell,1) Network is ...Read More

Excitel on ventilator.
Sep 03, 2019 06:23 PMRead (via Mobile)
I took Excitel connection when they were just starting in Delhi and slowly growing, it was available in 6-7 locations then and my only option that time was Excitel, MTNL and DEN. I had troubles with my MTNL connection and I decided to go for Excitel. I put up my request online and a person came ...Read More

Worst services
9 days agoRead (via Mobile)
Tickets were closed without resolution, does not listen to customer concern and some of contact center people are really bad at helping...Read More

Excitel worst ISP in india
10 days agoRead (via Mobile)
No internet since 3 days, initiated 8 chat session but every one is like parrot says same thing, called multiple times no resolution, one of the agent disconnected my call and was abusive. Finally my call was sent to IVR so that I can not contact them anymore. It's my humble request do not selec...Read More

Very poor service
21 days agoRead (via Mobile)
Excitel gives cheap plan, but service is very poor. This is second time we took excitel plan because of fiber network, previously it was normal. Today is second big breakdown on fiber network, just in a week time. They never refund your money.Local body will never response you phone. Custome...Read More

Jun 25, 2020 12:47 AMRead (via Mobile)
I have been waiting for refund. They first made excuses about technical issue for weeks, then lockdown. Finally disclosed that their regional partner is not able to resolve the issue and submitted ticket for refund with a timeline of 7 days. It's almost a month now, nobody came to collect router...Read More

Cheap in Price and Crazy in Performance
Jun 24, 2020 03:30 PMRead
Hey Guys, I have purchased Excitel's broadband services in November 2015 on my birthday and this is the first Broadband connection we bought.This is performing in the craziest way with cheap price plans as compare to other market leaders/competitors.As I know, this is the Delhi based com...Read More

Totally waist of money ,
Feb 05, 2020 03:43 PMRead (via Mobile)
Excitel internet is stop daily basis, without any reason , average 15 hours daily stop internet in rohini sector 6 delhi, this deal is a blendor mistake of my life...Read More

Dec 17, 2019 06:16 PMRead
While taking the order the sales team fallowed up like crazy every 30 min. The moment you register they don't even bother to pick your call. Its 2 days they have not installed yet....Read More

Nov 17, 2019 10:56 AMRead
Dear Sirwe have a broadband connection from excitel vide user no 1240003328 in the name of SURENDER VERMA .I already word with them to disconnect the connection and they told me will refund the money with in 10 days, but still they havenot yet refund me after more then ONE MONTHALREA...Read More

Pathetic service
Oct 13, 2019 12:32 PMRead (via Mobile)
I used internet connection of excitel and i felt that the staff of local area is so much irresponsible,They have no knowledge and they don’t know how to assist to customers, n...Read More

The worst of ever
Jul 05, 2019 04:32 PMRead (via Mobile)
Very bad services provided by excitel...They have serviceless than 2G network..They don't stick to their words,They just make their customer fool, and this is the best way to show them the power a common man, the google review..And spread it and try not to be their customer ever ...Read More

Jun 27, 2019 05:50 PMRead
I have moved to Excitel last year with great hope trusting the promises the company executives made. Cust id: 4000005222I am disappointed. Over the past one year there were several breakdowns of the service and the executives said that the validity period will be extended to compensate for t...Read More

Jun 26, 2019 10:33 PMRead
Dont buy any connection from Excitel. the reason why I am saying this because in order to provide a new connection to customer they need 1-2 days and in order to shift a connection within the same are they need 7 days which is neither mentioned anywhere on their official site nor mentioned in te...Read More

Refund issue
May 01, 2019 10:33 AMRead (via Mobile)
Worst company with worst customer service..I have paid a thousand bucks in advance for some infrastructure change to fiber device as they assured me this will help to increase internet speed. First they said it will take 30 days for this installation. Now it's been more than 2 months no devi...Read More

Choose excitel regret later. Worst Internet Co.
Apr 29, 2019 01:32 PMRead (via Mobile)
This company will only make a fool out of you.Connectivity problemsSpeed problemsCustomer care uselessThey are fake. They are only just to charge yoou an amount of money and then doesn’t even bother to give you the excact services you want to. They ask for 48 hrs time but things ...Read More


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