kumardpk's Timeline

Commented on Sangram.21's review

Dont buy tikona..
Tikona WiBro

Dear Sir/Madam, First of all thanks for the prompt action taken by the company regarding various issues of my connection.I was really fed up of the delayed services of the staff of Indore as well as company. I was thinking to switch to some other company but all thanks and credit goes to ''Bharti M...adam'' of Pune who has taken pain for my serious problems and has taken immediate action in this regard and resolved my issues.This will give inspiration to other team members also.Once again many thanks to Bharti Madam and off course the nodal officer of M.P. Thanks, regards, Deepak Kumar Read More

Commented on coolguy18's review

Never go for this ISP
Tikona WiBro

Lets Congratulate our Team mate “Lakhan Kachare ” for solving customer ‘s problem in such a wonderful way with such great follow-up and prompt service that customer is bound to Appreciate him.

Commented on sknathani's review

Affordable price for good speed
Tikona WiBro

I have called so many time in Tikona call centre but none has understood my problem in such better way then him. This person has understand my problem and solved my problem with resolution .He is very genuine person. This person is working very good and doing his job smartly. Request you to apprecia...te him and promote him. This person has taken my follow-up and he gave me call back and solved my problem. He is very much dedicated to his work. Request you to tell HR to keep this person as Role model and recruit Agents. I had been using Tikona for quite sometime, so far so good. However recently just had a little hitch in the device. But, as always your executives were quite helpful and quick with their response and attending our problem. Thanks. Value for money, good service and reliable and fast high speed internet, to say the least for Tikona. Keep up the quality!Read More

Commented on ramu1234's review

Take Tikona if u want to loose money & get Headach
Tikona WiBro

I wanted to go for disconnection as he had requested for plan change but that was not happening from long time due to order in progress. Mahesh convinced customer and changed his plan online. Customer was very happy with the online resolution. “Appreciate your work and service” There was i...nstallation issue at customer’s place. It was solved. Appreciation mail is as follow. Read More

Reviewed Tikona WiBro

Nice Customer Service

Hi All My Problem: I want to disconnection as shifting. Agent checked the feasibility but it was a non-reference area. Resolution: Agent tried all possible retention efforts & pitched for shifting ownership, shifting service to someone else & CB49 plan. Customer said that he will think abo...Read more

Like 2

Comments 3

Reviewed ABC Broadband

Nice Customer Service

Issue Resolved

Brand-aid! The problem has been fixed. Happy Ending.

Hi All My Problem: I want to disconnection as shifting. Agent checked the feasibility but it was a non-reference area. Resolution: Agent tried all possible retention efforts & pitched for shifting ownership, shifting service to someone else & CB49 plan. Customer said that he will think abo...Read more

Like 0

Comments 3