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Home > Mobile and Internet > Internet Service Providers > Tikona WiBro > Nice Customer Service

Nice Customer Service. Review on Tikona WiBro

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25%
1.60 

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Delhi India
Nice Customer Service
Oct 21, 2011 12:09 PM 2430 Views

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Hi All


My Problem: I want to disconnection as shifting. Agent checked the feasibility but it was a non-reference area.


Resolution: Agent tried all possible retention efforts & pitched for shifting ownership, shifting service to someone else & CB49 plan. Customer said that he will think about the CB49 plan & get back to us. Hence customer retained.


Thank you. Aapne itna accha information aur facility Provide ki.


Thank you very much


Regards,


Deepak Kumar


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Brand Response

Hi,
Your response was encouraging. Thank you for taking the time to highlight the positive side. We are confident that due our combined efforts, we will achieve a technical edge over our competitors.
Regards,
Tikona Services

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By: Tikona_CustomerCare | Sep 17, 2012  12:46 PM Comments 0

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