I recharged prepaid mobile no with my recharge of around 500/- rupees on promise by Airtel that my prepaid will be lifetime prepaid balance till I can use the same.
Since 2 years I have raised multiple times that Airtel is not able to call and receive my calls, therefore I am unable to use my Airtel balance due to zero network in sector 23 Gurgaon.
I am physically disabled and stay mostly in indoors at home or in office but poor and cheat Airtel network team refused that Airtel is not responsible for network at home.
I requested Airtel to transfer my Airtel prepaid balance to idea and reliance jio, so that I can use the balance and my recharge wrong fly given to Airtel can use that using on reliance jio or idea which is better network inside my residence and at office.
Due to network problem , I have stopped using Airtel for call outings and only receive a 10-20 percent of rare Airtel incoming calls.
Airtel instead of helping me, started to charge a 23/- rs debit for 28 days as a VAS,
Though Airtel a cheat Sunil mittal organisation is charging VAS charges for just able to receive a 10 to 20 percent incoming SMS and calls.
This is cheat and injustice by a leader Airtel organisation and harassment to a walking disabled to do calling walk outside my home.
This calls for disabled harassment and wrong charges by Airtel as an Airtel criminal offence, I request ministry of disabled protection, human harassment for Indian and TRAI to charge a VAS for receiving incoming calls by India.
This calls for 3 criminal offences against Airtel for wrong charges on my mobile no 8527770312.
This is even aggravate as I pay for monthly Airtel landline no to call being within at home as Airtel landline works when at home and mobile networks does not home.
I also plead that if Airtel cannot gives me a lifetime free incoming phone, should refund around 450/- to my bank so that I can recharge reliance jio or idea which are better phones to use within residence.
In short Airtel is cheating organisation, pls help
