Commented on okiju86's review
9 hrs 6 mins ago
Dear okiju86,
We're sorry to hear that you're not satisfied with our brokerage. Sadly, we didn't manage to identify you on our system. So, as you know, waiting for a withdrawal for such a long time isn't a common issue. Please contact us at support@octafx.com so that we can invest...igate the matter and speak more about your experience with us.
Kind regards,
Octa Rep.Read More
Dear Khalid_Sunil,We greatly appreciate your generous star rating and the fantastic feedback you've provided. We are delighted to know that you are having a great experience with the smoothness of our platform and the excellent assistance from our Customer Support team. Such comments motivate us to ...keep up our effort to enhance our client's experience with our platforms.We welcome you to join our Invite a Friend program, where you can earn a commission for each lot that your friend trades. You can visit this link https://www.octafx.com/ib/invite-friend/ to get more information.To stay updated with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.Kind regards,Octa Rep.
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Dear twillme466!Thank you for choosing Octa and for providing your valuable feedback. We appreciate your support and recommendation. We are delighted that you enjoy the freedom of trading with us, our lower spreads, and our transparent and trustworthy environment. We hope to continue to provide you ...with the best possible user experience. Thank you for your loyalty, and we look forward to serving you in the future.Our team is dedicated to providing you with the best user experience, and we'll keep working hard to ensure that we meet your needs. Be sure to keep an eye on our social media accounts for the latest trading content and updates on our upcoming promotions.If you have any questions, please don't hesitate to contact us at support@octafx.com. Our team is always ready and happy to assist you. Thank you for choosing Octa, and we look forward to continuing to serve you.Kind regards,Octa Rep.
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Dear Asshid,Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform... you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa,To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.Kind regards,Octa Rep.
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Nov 30, 2023 03:03 PM
General
(Updated Nov 30, 2023 03:03 PM)
Dear Rakeshroshanjha!We deeply regret that we haven't been able to respond to your inquiry earlier. We understand that this delay may have caused you significant frustration and inconvenience, and for that, we sincerely apologize. We want to assure you that your payment has been successfully process...ed and completed, although we acknowledge that the overall process took longer than anticipated.The reason for this delay was primarily due to some temporary technical difficulties we encountered with our payment method. We understand that this may have caused additional inconvenience and frustration for you, and we want to express our sincerest apologies for any inconvenience this may have caused.Please be assured that we take this matter seriously, and we are committed to improving our service to ensure that such delays and issues are minimized in the future. We value your feedback and will take this as an opportunity to learn and grow.Once again, we apologize for any frustration or inconvenience this may have caused, and we appreciate your patience and understanding. Should you have any further questions or concerns, please do not hesitate to reach out to us.Kind regards,Octa Rep.
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Dear goyaldhananjay87!Hume khed hai ke aap ko jaldi jawab nahi de sake. Kshama chahte hain aap aisa laga. Forex trading mein apko market news, market analysis dekhan partha tha, yeh sab deatils apko Octa ki website per mil jaye ga . Ager apko pher be kese be kisam ki jankari chahe toh aap hume email... karein support@OCTA.com per. Team apko madad kare ge aur apko guide kare ge ke kese forex trading hote hai.Kind regards,OCTA.
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Dear Drpuneet50,We regret not being able to respond to you earlier. We are saddened and apologise that you feel this way and assure you that we are not what you have described us as. Please note that OCTA is a renowned global Forex broker that has been operating in over 150 countries for more than 1...1 years. We prioritize adhering to international standards and regulations to ensure the safety and security of our clients and their funds. As an international broker, local laws are not applicable to us and can offer our services to all of our clients worldwide.We apologise but if you are facing an issue, please share your trading account number and the issue in detail so that we to look into the matter. If you need any further assistance, you are most welcome to contact us via live chat or via email (support@OCTA.com). We are available for you around the clock. and would await your response.Kind regards,OCTA Rep.
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Dear Ks5754111,We apologise for the delay in responding to you. We want to express our gratitude for your wonderful review, highlighting our customer service and the trust you have placed in us. Your feedback serves as a strong motivation for us to continually improve and provide the best possible s...ervice. We would greatly appreciate any additional feedback or suggestions you may have to further enhance our services and ensure an even better experience for you. Your input is highly valuable to us as we strive for continuous improvement. Additionally, we are curious to know how long you have been trading with us and if there's a specific experience on our platform that you remember fondly.Your experiences and insights help us better understand our clients and tailor our services to meet their needs effectively. To stay updated with our latest news and offers, we kindly request that you follow our social media channels. They provide valuable updates and information about our platform. If you have any further inquiries or require assistance, our live chat and email support are available 24/7 to provide you with the necessary help. Thank you for your support and for choosing us as your trusted trading platform.Kind regards,OctaFX Rep.
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Dear Badahunshishamarp,We apologise for not being able to respond to you sooner. Thank you for your admiration of our platform. It's amazing to see that our clients are enjoying the services we provide. Your feedback is much appreciated and it's a pleasure to know that you are enjoying our copytradi...ng feature. We would like to know how long have you been trading on OctaFX?Please feel free to follow our social media platforms to stay updated on the latest news and promotions. If you require any additional information, please don't hesitate to contact us through live chats or emails. We are also pleased to offer to trade informational videos, market insights, and webinars. We are enthusiastic about assisting you with any inquiries or requests you may have. ???Kind regards,OctaFX Rep.
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