ARRAHUL4's Timeline

Reviewed Droom

Droom will never call back even after promising

Hi I would like to share my first experience with Droom.in. I came to know about Droom from a TV advertisement. I was planning to buy a used car for me and searched a lot on Droom. I called Droom for one of the option I found(Car price was "X") and they told me that we will call you bac...Read more

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Commented on own review

Airtel ZTE 4G Dongle doesn't work on Apple MAC OS
Airtel Data Card

Guys , see how these people work. I posted this review almost a month back and haven't receive a single call from airtel for the same. Airtel is really a good for nothing.

Reviewed Airtel Data Card

Airtel ZTE 4G Dongle doesn't work on Apple MAC OS

Hi All Airtel is cheating with their customers specially in 4G territory. Being an early entrant they can't make people fool. I am using Airtel ZTE 4G Data card since last more than a year now(I bought it from Karnataka). But after upgrading my MAC OS to EL Captain, My MAC is not detecting th...Read more

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Comments 4

Commented on own review

Worst IFB Customer Service and Support :-(
IFB Senorita VX

IFB , are you looking into the issue ? waiting for your prompt reply.

Commented on own review

Worst IFB Customer Service and Support :-(
IFB Senorita VX

Again , IFB why you are making your customers fool . After so many days of struggle , today IFB engineer visited my house at 6:45pm and i showed him my washing machine problem . He told me that as per me this is expected but you can raise a concern to Okhla to send senior technician. When i told him... that my tenant also has IFB washing machine and they are not facing this problem, Please come and i will show you. He agreed to check their washing machine. I went to my tenant room and told IFB engineer to come and see . you cannot expect this stupid answer from any Engineer , He told me at 07:00pm 'that i am getting late. You raised your concern to Okhla ' How dare , he talk like that . IFB , i want to know that 'How come you gave your service contract to such unresponsive people' Again i can only say : Worst technician , Worst customer service , You making fool of your customer . IFB , certainly i am at the peak of my frustration . Replace my washing machine or send some high quality technician who knows how to behave with customers . Read More

Commented on own review

Worst IFB Customer Service and Support :-(
IFB Senorita VX

i have logged a compliant at 'customerservice@ifbglobal.com' . please look into this ASAP.

Commented on own review

Worst IFB Customer Service and Support :-(
IFB Senorita VX

Calling the same technician again and again to know what next, whom to call. yesterday morning i got exposed to lot of dirty area politics -'that’s not my area, you call this number', 'Sir, you call this guy and blah..blah..blah…; God! you guys call yourself an international brand. but there is no d...rum in your stock from the last 10 days . Again after making 2 calls, i finally got the number of the guy Mr Anup who was supposed to be the area in-charge for me. I called him but he was busy at that time . After half an hour , I got a call from IFB (I don’t remember her name ) and again I encountered dirty politics, She told me that – 1. “Do you know how to use descal ?” I am a technical person and I know how to use . I was in regular contact with service center for instructions and I have also gone through instructions written on descal pouch. Once she failed with point 1 , she raised one more point : 2 2. “I think you have used more than one descal pouch”. M I SO STUPID , U MEAN I HAVE USED MORE THAN ONCE “FYI . I have ordered 6 pouch from IFB online and still I have left with 5 . Don’t have idea where to buried all those 5 stupid pouches worth rs 800 “ Don’t know what is happening –Technician had already visited , problem has been diagnosed and drum has to be replaced . when I am escalating this problem to higher people instead of consoling and hearing , you are playing with words . Certainly I am at the peak of my frustration now . Please replace my drum or washing machine . Read More

Reviewed IFB Senorita VX

Worst IFB Customer Service and Support :-(

I bought an IFB washing machine in Dec 2012. After using Descal powder as recommended by Installation Engineer, my washing drum had turned black. I lodged the complaint on 04-Aug-2013 (Complaint number = 11232888 The service person came to my home on 5th August and he told me that drum has to be...Read more

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Comments 9