Jains Carlton Creek Phase II, Gachibowli, Hyderabad

By Jain Housing & Constructions Ltd, Hyderabad

I have really bad experience with this JAIN. Worst ever customer service. Cunning sales executives. I was wrongly guided for a flat. after looking the actual pictures, it is completely in a different way.

With in one day, I have cancelled my booking, from that day, they didn't pay back my booking amount. I almost called 100 times so far.

It's been more than 5 months. They are not even giving the higher officials info.

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We cant give negative stars so im forced to give 1 star

I have never such irresponsible organisation in my entire life.

why I am saying "Organisation " because everybody starting from Branch Manager Rithika to Sales Executive, everybody so rude to customers.

Irrespective of so many calls /emails as they are so stubborn, least bothered to answer calls / reply.

Quality of construction so Poor &

they don't updated their CRMs regularly, after paying 90%(7th instalment)receiving calls from collection team regarding 4th, 5th Instalment, thats quality of their co-ordination in departments.

if we raise voice on quality of construction they least bothered & behaved so rude with us.

they not even considering there is body called "Consumer forum".

Pls Be Alarmed before you Buy Here

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Avoid it and save your money. Theyare just making customer fools. Badly design and built property. So careless staff and builder. Big fraud and cheater builder.

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I paid token amount of Rs 1, 12, 000 and due to urgent family issues had to cancel the booking in January 2nd week 2020. When I paid the token amount and got the receipt, there is a cancellation policy printed on the receipt which says - if on cancellation, I will get the refund with in 20 business days. I agreed to a penalty of Rs 25000 for cancellation.

It has been 6 months since I canceled and I still did not get the refund. I canceled booking in January and as per policy they should refund by February.

On top of this, the sales people block apartments with nice view, and which are on top floor, and charge higher than the quoted price. They talk as if they are doing a big favor by showing such a nice view apartment. The additional amount is shared among the manager and sales employees. I was shown such apartments and that's how I came to know about these unethical business practices.

Be careful before you buy Jains apartments. The sales people are extra nice till you pay the token amount. After that, they never respond.

Jains carlton creek apartment management is worth negative stars. I am sure I will never again look at any Jains properties.

I will pursue legal action to get the token amount refunded.

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I paid token amount of 1, 12, 000 and due to urgent family issues had to cancel the booking in January 2nd week 2020. When I paid the token amount and got the receipt, there is a cancellation policy printed on the receipt which says - if on cancellation, I will get the refund with in 20 business days. I agreed to a penalty of 25000 for cancellation.

It has been 6 months since I canceled and I still did not get the refund. I canceled booking in January and as per policy they should refund by February.

On top of this, the sales people block apartments with nice view, and which are on top floor, and charge higher than the quoted price. They talk as if they are doing a big favor by showing such a nice view apartment. The additional amount is shared among the manager and sales employees.

Be careful before you buy Jains apartments. The sales people are extra nice till you pay the token amount. After that, they never respond.

Jains carlton creek apartment management is worth negative stars. I am sure I will never again look at any Jains properties.

I will pursue legal action to get the token amount refunded.

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Good location , near to all it hub. All big projects near by. One main reason to invest is location.

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I have bought a flat and paid 75% and waiting for the flat for more than a year after committed date

There are issues that builder has with the association and hence failing to delver my apartment as per agreement.

However observed a shady behavior of Jain, right from MD till the marketing agent.

1. When I wanted to cancel after the intial 10% payment, because jain then told me I have to pay for maintainence for the last year though I did not even sign the agreement which was neven informed earlier. Jain simply sent a mail that they will hold the entire 10% i.e . 10 lakhs even before the agreeement

2. Issue to deliver as per agreement is on Jain, but he still says we cant deliver this flat and tried to sell bigger flats after an year of discussion and hikes the prices. And this he says as if he is doing a favour

3. For other changes, I said u have agreed and I have bought there is an email. He simply said " u might have bribed my employees to get this mail . I cant honour any mails" . This was stated by Sandeep jain who is the MD himself. and the marketing team says at the time of agreement "any changes we agree will be out of the sale agreeement and will be done as changes" .

HOW DO WE WANT TO BELIEVE A BUILDER WHO SAYS I DONT BELIEVE MY EMPLOYEES? CLIENT IS BRIBING THEM? He does not confide in his employees. Why should we believe this builder? He is trying to escape stating my employees will commit anything to do a sale.

1. one of the persons bought and gave an inital advance and immediately cancelled it within a week. Still he did not get his money and is still requesting Jain.

5 IF you want ot let your hard earned money into a gutter, jain is the way to go. I am literally suffering . I ahve bought 2 tehr flats but never faced this kind of attitude . Jain tema has a setiour attitude issue and onlyy beleive "We are alwyas right " and harrassment to the customer is their right once they recieve the money.

I have proofs for everything said above but am still struggling for an year.

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I(Puneet Bansal) bought flat in Jains Carlton creek PHASE-1 in 2013. Let me share the horrendous ordeal that I have to face till today:

1) Paid complete amount by 2017-Jan. The expected delivery date given to me was Jan 2016 when I booked the flat in 2013: there is significant delay in project and is still far from complete

2) I got the flat without Cooking Gas meter: which is still not installed as of today( 7th July, 2018)

3) Got the possession in Aug-2017 with so many visits and reminders. They called me again and again stating that flat is ready and every time I could figure out that something was not complete

4) As of today, I have not got the physical possession of the car park for which I paid 2.25 Lakhs and got the possession letter. I am still chasing them and there is no response from them.

5) The HYDERABAD operation is managed by Ritika Jain. She is a novice and does not know how to address or handle clients or their grievances.

6) The project is far from complete and believe me whatever they promise, it will always be false.

My recommendation is that you invest in a reputed builder like Aparna: they are worth the additional cost as they have far better reputation and track record in completing and handing over the projects.

Anyone can contact me on 9966200064 for further information.

Regards,

Puneet

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Hi everyone,

I bought a flat in Jain Housing Carlton creek in Hyderabad.

I just want to share my experience and doubts on Jain Carlton Creek.

Let me start with the bad Experience(Which most of the people need)

1. Anil the Operations head: The way he deals with the customer is worst. he never listens to the customer. If you wanna buy a home in Jain. You should just listen to him, what ever he says customer should do that. In short I can say he will suck the blood of Customer in all the ways.

2.Customer Care: The worst customer care which I never found in my life! The worst C Care Executive ranking goes to Mary(She never listen to the customer) . She says/do what ever Anil(Operations Head) says.

1. No Proper co-ordination between the Marketing team, EN and Customer Care.

2. Jain People never help you in any Issue E:g: Banking, Showing up the documents etc

3. No Co-ordination between jain MAnasultangement and Bankers

it goes on .

The only Good  is .

1.Location(Carlton Creek Location is in prime Location)

The Bad:

1. No Quality @ all .

2. They use cheap Material,

3. Cheap workmanship

4. No Customer care @ all

5. Cheap builder

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