Godrej Eternity, Talaghattapura, Bangalore

By Godrej Properties, Bangalore

I am a Godrej property owner and sharing my own experience.

Negatives:

1. Hollow Tiles: Flat handed over would look nice, they focus a lot on shining. But quality wise it was bad. Literally all the tiles and marbles were hollow.

2. Safety: Hardware mostly the use are of Godrej brand, and had quality issues. The bathroom latches broke into 2 part within 30 days. And they refused to replace it. Many in the Society were locked inside bathroom because of the latch issue. Serious safety concern.

3. Seepage: 30% of homes they delivered in their Eternity project had serious seepage issues, many are yet to take the handover after 5 years of Purchase.

4. Cracks: The marbles and walls have started developing cracks within 3 months of use. Imagine the quality they have used.

5. Maintenance: They started charging the maintenance much before the Flat was actually ready to live.

6. Handover Team: This is the most unprofessional team, they like to make fancy stories on issues but would not pay any attention to the real issues. Even for minor things they will make you chase for months.

7. Common Areas: Very poorly developed and looks like a mud pond.

They barely use 20-30% of the purchase cost in the flat construction. The only good thing is they Design the project very well.

Please take service from a good Home Inspector to detect the issues, or they will not honor any of your concerns after 30 days.

Only thing I liked is their Design team who really designed the project well but implementation is Poor.

I am experience is similar to a lot of other people who have expressed their frustration with the kind of treatment they have received by Godrej. I guess what makes it worse is that all of us may have been led into believing that a premium brand like Godrej will not resort to the kind of bullying tactics that you expect from local unrecognised builders. Although, what you experience is just an organised version of thuggery.

In my case I was coxed into registering an unfinished apartment, although the registration document mandates that the flat should be ready for possession before registration. Since then, I am being hounded for full payment of the flat, with no intimation on whether the flat is finished or not, despite my repeated requests for updates, one just receives excuses. On top of that, they have been using this to charge me interest for non payment.

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I have purchased a unit in Phase 1 Block L1. After a long wait of 4 years and payment of all money, delivery & registration in-ordinately delayed just for their internal problems. Lack of seriousness in meeting customer needs. Poor response to requests and false commitments from customer centric team.

Please think twice before you invest here.

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I requested for a visit. They arranged cab to get me to the Property. But when I wanted to return back they did not arrange cab for me. This is highly un-professional from a builder like Godrej. Worst experience ever. You cannot leave the customer hung and dry stating I cannot arrange the cabs.

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Approach road is not good. Arrogant marketing team. They insist buyers to raise voice against bad roads. Overpriced as well. They are quoting 70 plus lakhs INR for a smaller 2bhk apartment of carpet area less than 760 sq feet which seems to be very conjusted. On an average every buyer would spend minimum 10 to 12 hours time in their house. So one would expect their house to be more spacious. New projects from other builders are expected to be launched off Kanakapura road with better connectivity

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