Eden Astor Park, Garia, Kolkata

By Eden Group, Kolkata

I recently bought an apartment in Eden Willow Estate and I am extremely disappointed with their approach and how they treat customers.

Eden has tied up with HDFC and SBI for home loans. They first ask for a 10% deposit. After that, they demand advance payment for security and maintenance charges even before handing over the apartment. If you dont pay on time, they impose a steep 12% late fee.

As a salaried middle-class person buying my first home, this entire experience has been very stressful and demoralizing. I feel cheated by their constant pressure and demand for extra money. The collection team is aggressive and unhelpful.

They told me that the bank disburses 80% of the loan at the time of purchase and the remaining 20% at handover. But Eden demands the full 100% upfront. If not, they charge you a heavy penalty, which is completely unfair.

The agreements are confusing and clearly written in favor of Eden. There is no flexibility or fairness in how they deal with customers.

I strongly advise against buying property from Eden. My experience has been nothing but frustrating and disappointing.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

One of my close relative Mr Debojit Mushi has booked one D1 type flat for Shalimar project through online mode vide application no 16566. We have booked without physical verification of site since we are staying outside of Bengal due to professional reason.

On 14th Oct'21, we have gone the project site but came back with very bad experience. Security in charge and his associates behaved rudely with us and practically they have kicked out us from the site because no one Solaris staff is present and they are enjoing their holidays.

We even contacted Somani retailer person through whom we contacted during booking. He tried for our visit the site office but failed. Based on circumstances we requested the to show 3D tower models only which are kept inside office but security team did not allow us.

Requesting Solaris management to take my feedback seriously and take appropriate action.

On my first visit I will rate zero with respect to customer satisfaction index. Please try to improve customer service.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I was looking for property for long time. I needed quality construction with easy loan processes. Eden Group helped me in every aspect. I got my flat with out any trouble. Lian process was very easy. Tganm you Eden. I always recomend for Eden Group. Thank You.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Eden Group realises that buying home is an important decision and is an apprehensive process.Hence Eden Group tries to make this process as comfortable as possible by offering excellent customer service and great infrastructure.We are really satisfied ith our purchase and the builder.

Thanks to Eden Group, that I found a flat in my preferred location within my budget, The construction quality is good also with decent connectivity.

As it was my first flat, they give a proper guidance from start to end and I am very much satisfied working with them.

Very Impressed with the project and the on-time delivery. Great quality. Great location. Really satisfied with the customer service. Highly trustworthy. Thanks to Eden group for making me my dream home. No one else could have delivered better. One word: Awesome!

In a busy city life at Kolkata, life is more demanding with changing trends in daily life. City is changing its trend from traditional to modern. With busy work schedules, we hardly get times to spend time at home. Buying home in City of Joy Kolkata is not easy. Even I have searched a lot though. I was looking for a home, were I can breathe a fresh air in the morning, also with modern amenities and facilities, specially connectivity from home. Then I came to Know about Eden Group, which destined all my above needs. Going office, school, transport, along with all other daily needs. From loan sanction to possession everything was in time at Eden group. Post purchase customer care is very much satisfying as well.

We are so very happy with our new home. This is the second time working with Eden Group. Very rarely do you find a realtor who is not only professional, extremely experienced and patient but, also just looking out for the clients best interests. Thank you Eden it was a pleasure. We will be recommending you to friends, family and look forward to working with you in the future.

When I was searching for a flat in south Kolkata outskirts, I came across Eden group. First home is always special and Eden Group has given me a whole new experience starting from booking of flat till Registration of the flat. I woul like to recommend this group to others also