For the period from 08.03.2023 to 12.08.2024, I worked at HiLITE Builders as a Sales Officer with sincerity and dedication. During this entire time, there was no misconduct, disciplinary issue, or complaint regarding my behavior or work ethics.
However, after leaving the organization, I faced an extremely disappointing and stressful situation when I requested my experience certificate. Despite approaching the office administration, HR department, and AGM multiple times and following up repeatedly, the company was not willing to issue my experience certificate, nor did they provide any clear or genuine explanation for the delay.
After months of unnecessary struggle, I was finally forced to approach the Labour Department legally. Only after the intervention of the Labour Officer was the company compelled to issue my experience certificate, and that too within just two days.
What shocked me even more was the statement written in the certificate saying that I have been found to be not satisfactory and far below the standards expected. After working sincerely for 1 year and 5 months, this felt deeply unfair and humiliating.
My experience working there was also very difficult. For sales employees, there was no proper basic salary structure, and compensation relied mainly on incentives. During my time there, I also faced several difficulties including the lack of a proper basic salary structure, dependence mainly on incentives, lack of weekly holidays, and difficulty getting leave even during festival periods.
Looking back today, after everything that happened, I truly regret working there.
There was simply no other option left for me but to move legally just to receive something as basic as an experience certificate for the work I had honestly done.
I am sharing this experience so that other professionals understand the kind of difficulties employees may face while working in this company. No employee should be forced to take legal action just to receive something as basic as an experience certificate for the work they have honestly done.

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