shyamsan's Timeline

Followed MouthShut_Official

MouthShut_Official

Reviewed DTDC Courier

Never use them

I had ordered something on the net which , to my misfortune was sent on DTDC. Even after four days the courier, which was booked in the same city, was not delivered to me. Their website did not have any updates ion the status for 3 days. Their centralized help desk did not have any clue what ...Read more

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Reviewed Mouthshut

There is something wrong with mouthshut.com

Around 4 weeks back I had given 4-5 comments on the reviews, of Indigo airlines, done by other users. Now in my timeline only one of them appear. Why were the others suppressed - of being critical of the airlines service ? It definitely was not withdrawn for foul or inappropriate language since ...Read more

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Commented on apoorvk's review

Its easy to say "sorry for your inconvinence"
Indigo Airlines

Travel Indigo only if your travel profile fits this - Single able bodied passenger ( no family ) - Hand baggage only - Firmed up itinerary ( They do not have an option for web cancellation. Even if you cancel weeks before via call centre crooks assures you it is done, never issue a reference numb...er and apparently does not cancel it. You end up as 'no show' and they take 20 working days to refund your money. Other airlines does it in few days. I had faced similar problems with Deccan when they were on their sinking phase ) - Plenty of time to waste before ( hours before checkin ) and after ( 1 hour if you have checked in baggage ) - Thick skin to tolerate the royal ground and cabin crew's behaviour - Capacity to tolerate high priced third rate food - willing to wield a broom / brush to clean up your seat at the end of the flightRead More

Commented on sharma_pune's review

Not refunding money in time
Indigo Airlines

Off course I have had bad experience with their systems and processes. I had booked a TVM - BLR flight on their web site via credit card and the same was reflected in my credit card's txn stement. When I went to checkin at the TVM counter the agent refused to board me since he claimed that the cr...edit card number recorded in the system was not matching the credit card that I presented . I have only credit card and I presented it. The agent was thoroughly unhelpful and hassled me for 15 minutes. I called up AMEX and their call centre agent, as always, was more than willing to help and reasoned with the Indigo agent and then exchanged emails containing my credit card statement with the Indigo agent and finally the Indigo agent relented and issued me boarding pass. Then he was shouting at me for delaying the flight. I wonder to whom the money would have been credited if I had cancelled my flight. From my experience with their complaint handling and call center's responsiveness I am sure I would have to write off the money. They putt disenfranchised and programmed persons as customer facing staff. As long as things are fine you would have great flight , provided you have only cabin baggage. But any exceptions the airline pockets your money and in addition you loose your time,Read More

Commented on ADLima's review

IndiGo - Not for the FRAGILE hearted!
Indigo Airlines

Indigo's cargo handling is the slowest. For all their on time arrival stats, be sure that you would leave the airport with the baggage only after passengers of other air crafts which landed half an hour later than your flight. ontime arrival of the flights may help Indigo in more effectively utilizi...ng their resources and be cost effective but it does not help passengers since we wait more at the baggage carousel !Read More

Commented on anilkumarindu's review

Never book in Indigo, If so, Please be on time.
Indigo Airlines

Generally the counter staff, at Kochi and TVM, for all the airlines are haughty ill tempered and mean minded and out to show that he/she is the boss.

Reviewed KPN Travels - Bangalore

The boarding agents made me miss my bus

I had booked on the A/C sleeper from Madiwala to Kochi. KPN has a strange operation that some buses board from Madiwala and some from Bommanahalli. Their agents are clueless about which bus goes where. I had reported to Madiwala 30 minute before the time printed in the ticket and was asked to wa...Read more

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