shenoyvb737089's Timeline

Reviewed Visasandpermits

These guys are very professional and reliable

I got my Canadian PR and I am very happy to have chosen V&P for my immigration consulting. Rahul Prabhakaran from V&P handled my case. And he was very professional through out the entire process, which began a year ago, and he was promptly available to answer all my queries and concerns, from...Read more

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Reviewed ICICI Lombard Auto Insurance

My Car is in the Garage for 1 Week and No Progres

[Claim# MOT03716802, Interaction ID 9042014763, 10042014343] My car met with a minor incident (not accident) 2 weeks ago, where I had parked my car in a busy market area and there were approximately 10 - 15 bikes parked behind my car. Unfortunately it was a narrow road and a bullock cart pass...Read more

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Commented on own review

TrustPay policy is definitely not TrustWorthy
Snapdeal

Hey TrustPay guys, I am just fed up. Is some one listening?? its been over a month and I am still struggling dealing your guys! May I know when would I be getting my refund for order no: 1454393562? You guys asked me to WAIT while I contacted you a week ago, and I did not bother you for a wee...k (either my mail or calls) respecting your process and time. But this is not a good gesture from your end, to not send updates to a customer and just ask him to wait, and while the customer waits, you guys just ignore him and take him for granted and delay his dues. And let me remind you over and over again that its been over a month that I am going though enough delays at every step of shopping with you! How much more do you guys want me to wait? Why don't you guys just refund my money and let me be in peace? Is this the experience so called 'TrustPay' can provide for customer satisfaction? Do you see any reason for me to be a 'happy or satisfied customer' of Snapdeal, for the experience that I am going through? Do you have any reason for me to recommend Snapdeal for anyone? Regards, ShinoyRead More

Commented on own review

TrustPay policy is definitely not TrustWorthy
Snapdeal

This is the same old response I got from snapdeal: Snapdeal Support, Dec 23 11:34: Dear Shinoy, Thank you for contacting Snapdeal.com. Please accept our sincere apologies for the inconvenience you have experienced. This is to bring to your notice that your issue against the order number... has already been forwarded to the team responsible and we will surely update you with the resolution at the earliest. Complaint Number:4175232 We request you to bear with us in the interim. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com ******************************** Now my question for Snapdeal is: Can you please let me know a specific date for resolution? Also I would like to mention and I am sorry to say that, I had been using Flipkart for all my online shopping for over years and I have never faced such issues, and the experience had been great so far and I was never disappointed with any of their service or process. And this is the FIRST TIME I used Snapdeal just because I saw a mere 1000/- less and you guys are making me go through hell. Is this the experience so called 'TrustPay' can provide for customer satisfaction? Do you see any reason for me to be a 'happy or satisfied customer' of Snapdeal, for the experience that I am going through? Do you have any reason for me to recommend Snapdeal for anyone?Read More

Commented on own review

TrustPay policy is definitely not TrustWorthy
Snapdeal

Hi, May I know what is the status on my refund? While I spoke to one of your customer rep (if I am not wrong his name was Vinay) around 13 days ago (on 10/12/2013), I was told that once my laptop id picked my refund will happen with in 24 hours, as I have made the payment through American Express... credit card. And after a mere delay of 10 days from the promised pick up date, my laptop was picked by the courier finally on last Friday (20/12/2013) and no updates so far. Can you please process my refund asap and close the issue. Frankly I am frustrated and humiliated with the delays and confusions with every step and process caused by Snapdeal. Regards, ShinoyRead More

Commented on own review

TrustPay policy is definitely not TrustWorthy
Snapdeal

It's been over a week that they promised to reverse pick my defective laptop and no actions seen so far. I have been following up with the Snapdeal customer support through emails and calling them, and even raised a new complaint for the same [request #4341246]. They just say they have escalated the... issue and the courier guys will come to pick the laptop asap and my refund will happen soon, only over the call. But NO PRACTICAL ACTIONS so far. These guys have serious problems with their customer care process. I am just fed up!!!Read More

Commented on own review

TrustPay policy is definitely not TrustWorthy
Snapdeal

Finally got a first call from snapdeal customer support who spoke decently and told they will look into the issue and arrange for reverse pick up of the faulty laptop. Looking forward for their further actions. Hope they stick to their TrustPay standards.

Reviewed Snapdeal

TrustPay policy is definitely not TrustWorthy

Here I am sharing my worst ever online shopping experience ever, and it’s with SNAPDEAL. I always preferred Flipkart for any online shopping and they have never disappointed me. But this time I tried something new(Snapdeal), as I was getting a mere 1000/- less on a laptop and I burnt my hands an...Read more

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