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Snapdeal not delivering fridge or canceling order
Snapdeal

Update: Sad to say that Snapdeal is on with its fooling games. A representative of Snapdeal: 'Ms. Mukti' replies on Mouthshut that this should not have happened and she will track and revert back. It seems she has FORGOTTEN too. Mentioned below is my complaint regarding which we have spoken to Ms.Pi...nki, Mr. Sudhnashu, Mr. Hitesh all of whom are supervisors , and I have neither got my product nor the refund.One of the worst online marts in terms of delivery, tracking orders. Definitely worse than other sites which I have used and till date never experienced something like this. My order for a fridge order number 3027803930 was placed on 6th Oct for close to Rs 60, 000 which was to be delivered by 14th. Today is 20th Oct and it is not delivered. They seem to be totally unorganized to handle their work. There is a wrong tracking number that they are quoting always. They do not know where is the fridge. Their call center guys have no clue and they are telling that I can not cancel or get my money back till fridge is returned back to them by courier company. I find it difficult to think why anyone should risk a high value purchase with snapdeal if they are this unorganized. Call center folks do not provide any management contacts. I am at my wits end to get any status from those guys or a management contact. I have no option left but to go legal with these guys.Read More

Reviewed Snapdeal

Snapdeal not delivering fridge or canceling order

Update: Sad to say that Snapdeal is on with its fooling games. A representative of Snapdeal: "Ms. Mukti" replies on Mouthshut that this should not have happened and she will track and revert back. It seems she has FORGOTTEN too. Mentioned below is my complaint regarding which we have spoken t...Read more

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