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15%
1.27 

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A big FRAUD company
May 04, 2017 06:20 PM 5507 Views

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I have paid the amount of Rs. 1200 on march 8th 2017. They said that they will give connection within 48 hrs. When I called the customer care after 3 days they said that it will take 7 working days. When I called after 7 days they said that my connection is under process. After calling number of times they said that they may or may not give connection. After calling again for many times, I understood that there is no response from them and asked at least for refund of my amount or give the status of my connection. I called them many times to give at least the status of my connection. At any stage I didn't get any message, or call or any sort of response from them. On April 6th they said that they will refund my amount by courier.


Today is May 4th and till now I did not get my money back or any reason for delay. When I called the person who took money from me he said me to call the customer care. When I tried calling them every time they say that they will call me within 4 - 8 working hours but that didn't happen.


In this process I have called at least hundred times(not exaggerating) and I have not received any call back from them.


So, Friends I request you to not to fall in trap of this FRAUD company seeing their offers.


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Brand Response

Hi,
We regret for the inconvenience caused and trust your issue has been resolved.
In case your issue is still persist, Kindly share the account number or registered mobile number, for us to check and resolve the issue at the earliest.
Thanks,
YOU Broadband.

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By: You_Broadband | Mar 05, 2018  12:27 PM Comments 1

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