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MouthShut Score

53%
3.80 

Internet Speed:

Connection Reliability:

Service & Support:

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You Broadband Reviews

The worst experience don't take service from youb

1 day agoRead (via Mobile)

We have taken youbroadband connection for the first time they took money and did not provide xonnection and they left, after calling more number of times they came to give connection and for 1 week it is good after one week they completely disconnected the service past one month we keep on calli...Read More

Worst Service. sooo much frustrated....

1 day agoRead

Please dont take connection from you broadband.1 month ago I took the connection blindly. but they not yet install router at all. very poor response I got from them. soo much frustrated. and waste of money. even they are not responding to mails also. I have never ever seen this type of irrespons...Read More

Waste of time and mony

2 days agoRead

If your net service stopped by any technical resin. than there is no direct support. There process of resolving issue very long. I have to visit Vodafone store many time. First they asking proof, that u pay their monthly fees. so I have to show transaction id. Because there computer not updated,...Read More

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Very very bad service

3 days agoRead (via Mobile)

My internet not working from last week till I m calling to customer care they said person is contact you within 3-4 hours but from last week no one come to visit still my net is not working everyday I tell for Enginer in you broadband application also call to customer care but no response

Don't Ever Try This Network You Will Regret

4 days agoRead

You Broadband to my knowledge is powered by Vodafone I am with this network since 2.5 months now and I have chosen a plan of 2mbps unlimited data usage for 6 months and I got 1 month as bonus so it is of 7 months 2mbps unlimited data.I got this plan for around 3000 - 3500 rs but I am totally...Read More

 
Internet Service Provider, an ISP is a firm that offers Internet access and other web services to its customers or subscribed users. An ISP gives the user a private secured Internet account (access to the Internet), e-mail address, web space and hosting services for a web page. By providing essential software, a password-protected operator account, and a method to link to the internet (e.g., modem), ISPs offer their subscribed users the capability to surf the web and exchange email with other users.
Poor service response

4 days agoRead (via Mobile)

I took 6 months subscription after using 3 months I am facing the issue and against the complaint about this on 10th of May 11th of May and 13th of May, they are saying to me that the technician will calls you recording this issue and settle the amount within 4 to 5 hours when I was called on 10...Read More

Worst post sale services.

7 days agoRead

Its been 5 days, I am following up with You since my Internet is not working. Atleast 10 calls and every time they say we have SLA of 4-8hr but no resolution. Provided connection without appropriate society approvals in place. Now they neither refund the money nor they provide the appropriate re...Read More

Didnt pick the calls

7 days agoRead

They taked money before the connection after I paid I have not get response from them.very waste broadband in hyderabad. ther is no service in some areas very bad responsive from excuitives. once you paid after that take 1000Rs for security deposite.

Bad Service

7 days agoRead

I am Boring For You Broad band Service. I still waiting In last two day solve the problem but know one can answer. customer care  number always waiting. very poor service.In total made more than 20 successful calls, more than 100 calls in total(successful calls+ calls not picked up), let alo...Read More

Horrible experience with You Broadband
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

9 days agoRead (via Mobile)

I am using youbroadband for last 6 months initially it was good, but after one month I am facing a very bad experience with speed connectivity and customer service for past one month internet is not working, even after raising complains it didn't resolved. So, do not go for You Broadband, it wil...Read More

Unbearably pathetic service.

10 days agoRead

I got youbroadband connection 6 days ago in balewadi pune. Since then I am trying to get wifi router installed, but that did not happen till now.My actions:calling persistently to customer careRaised support request on Android AppCalling different people whose number is provided ...Read More

Insanely Poor Service and Connection
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

11 days agoRead

I am situated in Vadodara right now.The connection they provide is very poor.Half of the time there will be a connection issue and the answer we get from customer care is always "Its down for a planned maintenance". If it is planned then how come we don't recieve a heads up regarding it.More...Read More

Very careless attitude by YouBroadBand...
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

11 days agoRead

I was following up since 2 months for the refund of my cheque, whenever I call the exectuive @ 9121291212 they are noting the complaint and assuring a call in 48 hours, never I recevied a call. I even spoke to Divya(executive), Syed(executive), Shanthi(supervisor) and Ritesh(supervisor) who pret...Read More

Worst service provider
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

12 days agoRead (via Mobile)

One of the worst service provider I ever met. From last 3 days I am regularly follow up with their care team but they are helpless& very rude. Also they don’t have any technician team for after sales resolutions. Never recommend anyone for youbroadband. For sales they will call u 5 times in ...Read More

Worst service. Will never recommend

16 days agoRead (via Mobile)

Worst customer service I have come across. It's been 10 days I raised a complaint that my network is not working and have been calling them every day. The response is the same, someone will call you in 4 to 8 working hours. Complaint TT no 2018043013568

Pathetic service

27 days agoRead

Im facing the fluctuation problem since last 3 months but they have't resolved the issue. .ac-755569. adajan surat-395009.worst service. customer care num 9512012000 ye to sirf ese hi rakha he .problem note kiya he krke hme ullu banate he or badme 3-4 ghante me automatically resolve ho jata he. ...Read More

The Worst Internet service I have ever seen

28 days agoRead

You broadband internet is worst internet service I have ever seen in my life. Most pathetic customer service. My internet has never worked 10 consecutive days since I have taken connection 8 months ago.Their branch officers never pickup phone so you have to go there personally if you want an...Read More

Worst Service

30 days agoRead

Hyd Account No: 1649085I contacted them for shifting and they said technical person will contact after checking the new location. No one contacted me even after a week. I contacted them back, they say that there is no feasability. I have advance rental. I asked them to refund the amount for ...Read More

Don't get Fraud Broadband. Beware of cheating.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Apr 21, 2018 04:32 PMRead

They will tell you that service is available in your area and get money from you. But, they will take 1 month to send back money and that too in the form of a cheque.Initiating refund will take 10 days. Processing refund will take 10 days.The bank will take 15 days.You will have to c...Read More

Worst service in cosmos and non-existent service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Apr 13, 2018 01:22 PMRead

I asked for a new connection on April 3.Two people(Kalyan and his colleague) came to my home and said they would install connection on same day, maximum by next day. So, I gave them 6351/- for 3 months subscription and free wifi router. I asked if I could pay them when the connection is read...Read More


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