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44%
1.02 

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Bangalore India
Shoe Rack that does not close properly!!
Nov 18, 2017 01:06 PM 1678 Views
(Updated Nov 18, 2017 01:04 PM)

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Hello,


I had purchased a shoe rack from Wooden Street couple of months back. After a few weeks, the doors expanded in size and failed to close properly. Wooden street carpenters came 3 times to fix the problem but were not successful. Now we are stuck with a shoe rack that does not close properly due to bad alignment of the door and expansion of the wood. The workmanship seems to be poor and same with wood quality.


Senior management at wooden street does not seem to interested in solving the problem. Photos attached.


Regards,


Sheena.


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Brand Response

Dear Customer,
Thank you for sharing your feedback.
We would request you back for your Order ID.
As well we would like to inform you Solid wood has a tendency to expand in moist conditions
that doesn't correlate to bad craftsmen ship or poor quality . Any solid wood piece shall expand in such conditions which is unavoidable.
Please do write back to us.
Team,
Woodenstreet

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By: woodenstreet | Nov 18, 2017  01:43 PM Comments 0

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