Whirlpool – Where is the Magic???. Review on Whirlpool 22C

I purchased Whirlpool MagiCook Microwave Oven MT 22C two years ago. I checked out the price of the oven on Mouthshut Shopping and it shows Rs. 16500 and the whirlpool website gives the price at Rs. 13500 but I had purchased it for Rs. 12000. Maybe the price changed in the past two years.

The oven has all the features combined into one. The features of the oven include Crisp, Grill, Forced Air, etc. You can bake, brown, heat, defrost and shallow fry in the oven. So the concept was really good since I could do a number of things in just one oven. When I purchased the oven, I also got microwave-proof dishes and a recipe book. The recipe book contained all western dishes and had no Indian dishes included in it but the micro-wave dishes contained Idli maker, Dhokla maker, Rice cooker and a Crisp plate similar to a Tava which can be used for making parathas, dosas, etc. I was also assured by the shop from where I purchased that a representative of the company will come to my home and demonstrate the various Indian Dishes I can cook in the oven.

Two months passed, but no one turned up to my house so I called up the whirlpool office to tell them to send someone. They replied to me that since two months have passed from the date of purchase, you have to now pay for the demonstration. This was shocking because it was the duty of the co. to send someone at my place. I knew this was wrong and I argued with them. Finally, they agreed and I got my demonstration. For the first two months, I did not know how to use the oven and I only used it for heating purpose.

The demonstration was really good and I learnt how to make cakes, patties, pizzas, chips, etc in the oven. But the lady who gave the demonstration did not know how to make idlis and dhoklas in the oven. It was okay since I didn’t intend to cook them in the oven anyways.

After the demonstration again I never used the oven for making anything except for heating. I never got the time to bake any cakes. Also it was much easy to make chips, patties and fry other stuff on the stove rather than in the oven because you need to turn the food again and again and on the gas it can be done in a jiffy. My cousin experimented with the oven and tried to make dosas and parathas in it but they didn’t cook properly and tasted yuck so it was better to cook all these on the stove itself.

Now the oven has stopped working and I am calling at their service center continuously for the past two weeks but no one has still come to repair the oven. Every time I call I get the same reply that the technician will come tomorrow but their tomorrow never comes.

I had been a fool that I purchased this oven thinking that I will bake, fry, steam and do all my cooking in it but used it only for heating purpose. It is always better to buy a regular oven for heating only.

Also the oven makes a lot of noise when in use. Making Indian Food in the oven is time-consuming and also it does not taste that well so it is better to cook it on a gas stove rather than in a Microwave oven.

So my conclusion about the product is that it is an average product with very Bad service. The whirlpool magic never existed for me.