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MouthShut Score

20%
1.68 

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Zoom Cars Reviews

Zoomcar Refund Fraud
3 days ago Read (via Mobile)
Refund of approx 12K pending without any response frm Zoomcar. Customer service is unreachable if there is no active booking. This is fraud misleading pathetic customer service. Screenshot attached. Filing consumer court complaint. ...Read More

Late charges they are charging 4 times
4 days ago Read (via Mobile)
Very bad customer service, I took their car for one day, when called their call center for the first time they charged 5ooo Rs extra for 8 hrs extension. Then again 13000 extra for another 8hrs extention. Totally they made 21000k where my per day rent without fuel was only 3700. Please guys neve...Read More

Warning - don't rent car from Zoomcar
5 days ago Read
Very unprofessional. They will not entertain if you wish to reduce the period of rental after booking but will accept if you wish to extend. They will not refund any amount if you return the car any day before the end date of rental. If you wish to change pickup and drop location of the car they...Read More

YOUR RATING ON

Zoom Cars
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Poor customer support & maintenance team
Jan 02, 2020 10:45 AM Read
I leased my Ford Figo with Zoomcar from Oct-2017 till Nov-2019, I regularly found ZAP support and their local maintenance don't have coordination at all and I was found myself maintaining my own leased car of my own with much support from Zoomcar. 1.The maintenance team always doing mess with...Read More

Unsafe and faulty vehicles are pushed on customers
Jun 24, 2019 01:23 PM Read
My booking no is JPS6BA2MW. I had taken a Ford Figo on rent for about 1 & half days. Firstly, the delivery boy came at 6:30am instead of 8am banging our door. He dropped the vehicle in someone else's parking and just fled away giving me the keys. He lied to the security guard saying that he will...Read More

STAY AWAY. Especially Girls. UNSAFE. FRAUDULENT
May 27, 2019 07:03 PM Read
They have just way too many issues. The entire experience is torturous and exhausting and kills the very purpose of taking a car and being on your own in a new place. Humiliating. Time-consuming. Unsafe. Lacks customer trust. A short narration of the experience you are assured of going throug...Read More

Strategic Cheaters - Loot customers big time
Feb 20, 2019 12:33 PM Read
The incident I write is true with no exaggeration.End of this you can't even imagine people can cheat you like this, We took zoom car from keys hotels in Hosur road on Saturday 16th Feb 2019 until Sunday 17th Feb 2019 9 pm. We booked swift from bommanhalli, but the car was not available. Ther...Read More

Worst experience ever!!!
Jan 05, 2019 01:30 PM Read (via Mobile)
Couldn't use it for more than 32 km Booked Zoomcar on a Friday evening, to enjoy a nice drive with an intention of purchasing monthly grocery from Dmart. Even after reading several infuriating reviews and customer complaints on the internet, I decided to use it (because of my previous experie...Read More

Refund Amount
Sep 10, 2020 07:01 PM Read (via Mobile)
Zoom car service was worst because 1 month 7 days was completed but they was not refund my Advance and I am calling to zoom car so they not attend my phone also so pls no one book vehicle from zoom car ???? ...Read More

Issue with Cleanliness and Maintenance
Jul 20, 2020 07:14 PM Read
Today, I want to share my experience on zoom car. I have booked this car almost 9 months back to purchase some grocery from super store. Advantages of Zoom Car 1 .It is easily available and large number of options in car are also available here. They also provides discounts which are no...Read More

Best App to rent a car
Jun 24, 2020 10:43 PM Read
Hello everyone today I am going to share my review and experience about Zoom Car Zoom car is a car hiring app which allows you to book a car on rent on the go I have used this service much time of zoom and I was more than satisfied when every our group plans to go outstation we don't have a c...Read More

A Fraud Company
Jun 20, 2020 07:06 AM Read (via Mobile)
First time booked a car & had horrible experience. A day before my booking that too at 11pm a staff calls and says the car is not available and I personally need to visit their site and have to pick the car and I also agreed to it. After many calls made, Finally I got car delivered at my doorste...Read More

Zoom Cars
May 23, 2020 02:03 PM Read (via Android App)
Zoom cars is one of the worst cab service which I have ever wondered in my lifetime.There service quality is very poor.This app has a poor framework and the customer service is very bad.Once, I tried out a subscription based booking of zoom cars, After that they asked me to upload my documents, ...Read More

I was tricked into booking a car from this app
Feb 25, 2020 10:52 PM Read (via Android App)
January 25, 2020 book a hatchback car from this app. I booked the car for 300 kilometre of riding, and for that they talk me 2889 rupees online payment from me. And from the apps, I was informed that I had to pick up the car at a distance of 50 km from 9 a.m. arrive at their place at 9: 00 a.m. ...Read More

Most horrible self drive company!!!!
Feb 09, 2020 09:47 AM Read (via Mobile)
I had to take a 65 Y old, German friend on a visit to Mysore from Bangalore. He visited india for the first time and was very excited.... We had to start at 5 PM. Below was my experience with the Zoomcar which was delivered to us and u can decide for yourself the PATHETIC state of service and qu...Read More

Zoomcar: Unprofessional, cannot be trusted
Jan 21, 2020 04:13 PM Read
With lot of expectations, trust and confidence, I had booked my zoom car self drive from Chennai to start my trip on 10th January, 2020. I had booked about 38 days in advance and made the full payment for a Nexon SUV. First of all, Zoomcar could not provide the car of my choice, Nexon, appare...Read More

Worst Experience
Dec 31, 2019 01:43 PM Read
I have booked the Baleno with registration number TS07UH1503 through zoom car app. I never expected the standards maintained by zoom car will be this much low and they not even bothered to checking the vehicles they are providing. The car provided is very dirty both inside and outside and I gues...Read More

Pushing faulty car which can cause accident
Nov 12, 2019 11:29 PM Read (via Mobile)
Booking id JPS66OYD8 Trip date -5/11/2019 my email id- shettyakash91@gmail.com Even I was pushed the faulty car ford ecosport which was used for 96, 000. Km and it had low quality tyres which i got to know, when the front driver side tyre got bursted midway during the ride, which obviou...Read More

Zoom car drving experience....too bad..to worest
Sep 28, 2019 10:23 PM Read (via Mobile)
Its worst experience...I booked 90 kms package and paid in advance...car condition was bad and its fuel tank empty..then I refilled with rs.500 and submitted online cash receipt...they rejected it and they asking manual bill...now tell why should I spend my time to refill and collect bill for ve...Read More

I find it costly
Sep 26, 2019 06:04 PM Read (via Android App)
I love to travel and according to me, if you are going to nearby destinations, you should have to prefer travelling by a car so that it will make it easier. I do not have car and that's why I used Zoom car services, service was good but I found the prices little higher and also it is not con...Read More

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Zoom Cars
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