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MouthShut Score

22%
1.74 

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Zoom Cars Reviews

DO NOT ZAP IT. DO NOT Subscribe.
few seconds agoRead
They treat you like they have hired you for cleaning and for parking the vehicle. Please don't subscribe. They say do down payment no hassle but trust me they really harass a lot.Buying a personal car is always the best option.Whenever we need the car it is always on unapproved extension...Read More

Zoomcars are liars, cheats & fraud. Book & suffer
1 day agoRead
By far the worst company I have ever dealt with. In spite of full payment, car was not ready at 9 am as promised, kept calling their service center till 12 pm but was met with a terse response, "you will get the car whenever it is ready"! The car when delivered was a piece of garbage with AC spe...Read More

Worse exp with zoomcar, never booking again
1 day agoRead
The toll free number does not pick, at the time of emergency. sometime the wait period goes to hours also. If car is not working/or accident then you are on your own as they do not pick call and the zoom car representative do not hesitate to say this is our policy "take it or leave it".They ...Read More

YOUR RATING ON

Zoom Cars
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Unsafe and faulty vehicles are pushed on customers
Jun 24, 2019 01:23 PMRead
My booking no is JPS6BA2MW. I had taken a Ford Figo on rent for about 1 & half days. Firstly, the delivery boy came at 6:30am instead of 8am banging our door. He dropped the vehicle in someone else's parking and just fled away giving me the keys. He lied to the security guard saying that he will...Read More

STAY AWAY. Especially Girls. UNSAFE. FRAUDULENT
May 27, 2019 07:03 PMRead
They have just way too many issues. The entire experience is torturous and exhausting and kills the very purpose of taking a car and being on your own in a new place. Humiliating. Time-consuming. Unsafe. Lacks customer trust.A short narration of the experience you are assured of going throug...Read More

#synopsisDesc#
Strategic Cheaters - Loot customers big time
Feb 20, 2019 12:33 PMRead
The incident I write is true with no exaggeration.End of this you can't even imagine people can cheat you like this,We took zoom car from keys hotels in Hosur road on Saturday 16th Feb 2019 until Sunday 17th Feb 2019 9 pm. We booked swift from bommanhalli, but the car was not available. Ther...Read More

Worst experience ever!!!
Jan 05, 2019 01:30 PMRead (via Mobile)
Couldn't use it for more than 32 kmBooked Zoomcar on a Friday evening, to enjoy a nice drive with an intention of purchasing monthly grocery from Dmart. Even after reading several infuriating reviews and customer complaints on the internet, I decided to use it (because of my previous experie...Read More

Avoid their service. Terrible experience.
Dec 12, 2018 11:20 AMRead
Hi,ZOOMCAR IS A SCAMSTER AT WORK. THEY ARE FRAUDS.The car that was given to me was unclean, had major body dents. It looked like it had just been back from a long trip. Zoom car assistant filled up my checklist for me. MY big mistake. I guess he ticked the car to be in a mint condition w...Read More

Zoom car drving experience....too bad..to worest
17 days agoRead (via Mobile)
Its worst experience...I booked 90 kms package and paid in advance...car condition was bad and its fuel tank empty..then I refilled with rs.500 and submitted online cash receipt...they rejected it and they asking manual bill...now tell why should I spend my time to refill and collect bill for ve...Read More

I find it costly
19 days agoRead (via Android App)
I love to travel and according to me, if you are going to nearby destinations, you should have to prefer travelling by a car so that it will make it easier. I do not have car and that's why I used Zoom car services, service was good but I found the prices little higher and also it is not con...Read More

Never book luxury car as its not available
26 days agoRead (via Mobile)
I booked Zoom car - Ford Endeavour 4 months prior from Delhi and 3 days ago called at their delhi office to receive a surprise that they do not have Endeavour vehicle in Delhi itself. There are 3 Endeavour in Delhi and all were in Service center for past 3 months and will be released in October....Read More

The cheapest service ever
26 days agoRead (via Mobile)
I booked my car at 9 sep 2019 and my booking is going on but still i dont get that car on that location which is kept on the app of zoom car parking it is a third class cheapest begger app , so dont trust on zoom car dont waste money in free very dirty app not good cars they are not contacting u...Read More

Bed service
Aug 25, 2019 06:38 PMRead (via Mobile)
First price 1164 for booking, 136 outstanding charges for drop time, completed booking for extra pay of 1000 for cleaning, change total Bill 2300.

No customer service
Jul 26, 2019 01:53 PMRead
Have been trying to contact the zoomcar through mails as their customer care nos. do not work. Also, there is no response on emails. No active or late response to customer complaints.

Zoom car - avoid if you can
Jun 28, 2019 09:15 PMRead
Had a very bad experience with my first outing with Zoom cars. There is no helpline to guide first-time customers in the initial stages of booking. There are lots of doubts/ questions but no one to ask. With a leap of faith, you book the car. Then comes the headaches. The pickup point was in a r...Read More

Worst zoom services and vehicles
Jun 08, 2019 08:13 AMRead (via Mobile)
Taken zoom car for ooty trip, first of all AC was not working we some how adjusted on the way back from ooty car stopped and never turned on, It was a pain to get connected to zoom customer support rather call It as customer troubling support, they promised car will be toed in 1 he at 4 pm waite...Read More

Worst service don't like
May 30, 2019 10:30 AMRead (via Android App)
I want to share my personal experience about the car taxi service which is operated in all in India I have booked two days before for the going to special occasion and I book from the taxi just 15 kilometres then I waiting for the taxi car taxi but I don't get time time to time pickup and th...Read More

Ponzi offers and worst support.
May 13, 2019 11:55 AMRead (via Mobile)
After using zoomcar for 2 years where i was spendung around 60k to 80k a year, I habe finally deleted the app and got out of the zoomcar service. Many reasons but i will list a few. (1). A worst of worst customer care. They nt pick up and if they do, they wont resolve or make promises they will ...Read More

Filthy Car condition
May 03, 2019 05:16 PMRead
I booked 2 Scorpio cars from 28th Apr to 1st May pick up from Mysore. The booking was made about 2 months in advance. The cars handed over were in filthiest condition with no cleaning done in the interiors. All the floor mats were torn and tattered, rubber beading was hanging out from the doors ...Read More

Terrible experience with zoomcar
Apr 23, 2019 11:12 PMRead (via Mobile)
For the first time ever, I have booked a car for a causal ride, I went for the pickup then I did not find the car at the pickup location. Then immediately I contacted the customer care, a lady answered and told that the car is there at the same location. I have thoroughly searched but couldn't f...Read More

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Zoom Cars
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