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MouthShut Score

23%
1.77 

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Zoom Cars Reviews

Wrost and fraud service
1 hr 36 mins agoRead (via Android App)
This is inform that zoom car service is worst and patiatic service they treat customer as fools.I have booked I 20 vehicle on 22nd June booking no 9980837811 which was suppose to pick at 2 pm and vehicle was booked before 1 week but they said due to demand vehicles are not available then the...Read More

Vehicle Not available after booking confirmation
2 days agoRead
Hello,My booking id was JPS6BNQ8E and booked Breeza for 12 July from 8:00 am to 8:00 pm. I had received the confirmation and also the location details. I had gone to location to pick the vehicle and it after searching for it in different lanes was not able to locate it. Called up their suppo...Read More

Think before you book car on zoomcar
2 days agoRead
Recently I book car on Zoom car. First of all at time of booking it changed my pick up time, I booked the car at 11.30 PM and it took 12.00 am due to that I have to pay almost 1000-1200 extra for my booking. Second thing when I reached to the location key was not present in car, two person from ...Read More

YOUR RATING ON

Zoom Cars
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Unsafe and faulty vehicles are pushed on customers
24 days agoRead
My booking no is JPS6BA2MW. I had taken a Ford Figo on rent for about 1 & half days. Firstly, the delivery boy came at 6:30am instead of 8am banging our door. He dropped the vehicle in someone else's parking and just fled away giving me the keys. He lied to the security guard saying that he will...Read More

STAY AWAY. Especially Girls. UNSAFE. FRAUDULENT
May 27, 2019 07:03 PMRead
They have just way too many issues. The entire experience is torturous and exhausting and kills the very purpose of taking a car and being on your own in a new place. Humiliating. Time-consuming. Unsafe. Lacks customer trust.A short narration of the experience you are assured of going throug...Read More

#synopsisDesc#
Strategic Cheaters - Loot customers big time
Feb 20, 2019 12:33 PMRead
The incident I write is true with no exaggeration.End of this you can't even imagine people can cheat you like this,We took zoom car from keys hotels in Hosur road on Saturday 16th Feb 2019 until Sunday 17th Feb 2019 9 pm. We booked swift from bommanhalli, but the car was not available. Ther...Read More

Worst experience ever!!!
Jan 05, 2019 01:30 PMRead (via Mobile)
Couldn't use it for more than 32 kmBooked Zoomcar on a Friday evening, to enjoy a nice drive with an intention of purchasing monthly grocery from Dmart. Even after reading several infuriating reviews and customer complaints on the internet, I decided to use it (because of my previous experie...Read More

Avoid their service. Terrible experience.
Dec 12, 2018 11:20 AMRead
Hi,ZOOMCAR IS A SCAMSTER AT WORK. THEY ARE FRAUDS.The car that was given to me was unclean, had major body dents. It looked like it had just been back from a long trip. Zoom car assistant filled up my checklist for me. MY big mistake. I guess he ticked the car to be in a mint condition w...Read More

Zoom car - avoid if you can
20 days agoRead
Had a very bad experience with my first outing with Zoom cars. There is no helpline to guide first-time customers in the initial stages of booking. There are lots of doubts/ questions but no one to ask. With a leap of faith, you book the car. Then comes the headaches. The pickup point was in a r...Read More

Worst zoom services and vehicles
Jun 08, 2019 08:13 AMRead (via Mobile)
Taken zoom car for ooty trip, first of all AC was not working we some how adjusted on the way back from ooty car stopped and never turned on, It was a pain to get connected to zoom customer support rather call It as customer troubling support, they promised car will be toed in 1 he at 4 pm waite...Read More

Worst service don't like
May 30, 2019 10:30 AMRead (via Android App)
I want to share my personal experience about the car taxi service which is operated in all in India I have booked two days before for the going to special occasion and I book from the taxi just 15 kilometres then I waiting for the taxi car taxi but I don't get time time to time pickup and th...Read More

Ponzi offers and worst support.
May 13, 2019 11:55 AMRead (via Mobile)
After using zoomcar for 2 years where i was spendung around 60k to 80k a year, I habe finally deleted the app and got out of the zoomcar service. Many reasons but i will list a few. (1). A worst of worst customer care. They nt pick up and if they do, they wont resolve or make promises they will ...Read More

Filthy Car condition
May 03, 2019 05:16 PMRead
I booked 2 Scorpio cars from 28th Apr to 1st May pick up from Mysore. The booking was made about 2 months in advance. The cars handed over were in filthiest condition with no cleaning done in the interiors. All the floor mats were torn and tattered, rubber beading was hanging out from the doors ...Read More

Terrible experience with zoomcar
Apr 23, 2019 11:12 PMRead (via Mobile)
For the first time ever, I have booked a car for a causal ride, I went for the pickup then I did not find the car at the pickup location. Then immediately I contacted the customer care, a lady answered and told that the car is there at the same location. I have thoroughly searched but couldn't f...Read More

Vehicle clutch breakdown also charged 10000 rs as
Apr 22, 2019 07:35 PMRead (via iOS App)
Mechanical breakdown but still they charged us damage charges 10000 rs before they picked up vehicle , and cancelled our remaining days , and no refunds for same .Useless service of zoomcar breakdown happened in Shillong & crane service came from Guwahati 120 kms far after six hours & took S...Read More

Very Bad experience with Zoom
Apr 21, 2019 12:08 PMRead (via Android App)
I booked zoom car yesterday and before picking up car we already mentioned that car is dirty but still after submitting the car they are charging 1000 rupees for cleaning, who is responsible for car cleaning? , if we mentioned that car is not clean then they should not expect that customer will ...Read More

Big Time Cheater and a Careless attitute
Mar 14, 2019 02:54 PMRead
I am writing this review after 3 months of chase and running behind them for Car handover. I had attached my Swift Car KA51D5074 with zoom car and contract got over by Dec'18. I am stil waiting for car handover from them and they all are not even responding to my Calls and E-mails. I think I mus...Read More

Unfare amount for overspeeding(Zoom car)
Feb 14, 2019 02:57 PMRead
Issues: I want to highlight issues faced by me at last trip with ZOOMCAR executives .While booking zoom car for my trip for 12th Feb 2019. Booking ID: JPS6F06T9 Car: Maruti Swift KA51AA5203 When we have crossed speedlimit we have got notification@4.55pm, so we have maintained the minimum speed a...Read More

Pathetic
Jan 28, 2019 12:21 AMRead (via Mobile)
Worst kind of first and last experience with this shitty ZoomcarI booked a car from vashi due to nom availability of my vehicle and they gave me a booking of khargarIf i have a mode of transport available with me to travel to Khargar from Vashi why would i book this shitty thing.And ...Read More

Worst Customer Service
Jan 12, 2019 03:06 PMRead
Had booked a car with 240 Km for a day. When we reached to the location for pickup the car was not available. we had reached the pickup point 1 hour early. The car arrived just 15 min before the booking time.we checked the car and confirmed with the person that the fuel tank was half. we were pl...Read More

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