Actually Vodafone used to be the best network Telecom before some point of time but now the situation has changed because of unfair means that Vodafone used to make profit.
this is because of competition that every network Telecom is giving cheap plans but Vodafone is not having any kind of cheap plans that's why they are losing their reputation.
Vodafone VAS never satisfied its customer .care number for regarding any info nither their is any kind of Inquiry that you wnt to use that Vas or not .this should be controlled to become a good network operator