Jan 12, 2016 12:16 PM
14191 Views
(Updated Jan 14, 2016 11:13 AM)
We had purchased TV from Viveks on 3rd Jan. The amount got settled on 6th. Till now product is not delivered.
When asked, they said that the unit is out of stock and will be delivered on 11th. Since it was not delivered, when we called and asked. The Vivek employee was saying that he doesnt know.
Wherever we call and ask for the status, they would say that an executive will not. It has not happened at all.
This is the first time I am purchasing from Vivek. Horrible experience. No standard at all.
I am now concerned about the quality of the product that is going to be delivered. I wish I had seen the reviews earlier.
Though I have ordered Sony product. I dont know if these people are going to deliver me a brand new product or showroon piece.
why the hell I go for Viveks. I went for it as my cousin also bought a product. For them also similar experience.
Finally he deliverd the TV on 12th Jan. But he has not delivered the stabilizer. Till today I am calling these guys for the product - I told them that I can also collect from showroom. no proper response.
I was told that I will be contacted today after I had called them again at around 11AM.
