Apr 27, 2013 12:24 AM
1473 Views
Never ever use VRL travels for any travel plan. we booked tickets from Pune-Hyd. The start-time of the bus from Pune was 8:45PM and the bus started 4-4.5 hours late. Even after sitting at the local office of VRL travels in Pune, there was no one from the travel office having any idea when will the bus come. The manager's attitude was as if he is doing some favour by taking us in his bus, there was just one excuse that the bus is coming from Mumbai and is late from there only.
They are charging higher than some of the best travel services and providing the worst possible service. They should show some courtesy of atleast informing their passengers if the bus is getting 4-5 hours late. It is really frustrating and difficult to wait for the bus standing at the road.
Please never use this service.
