I ordered some parcel 10kg in weight from vishakhapatnam and its already 9days passed and it has'nt reached Varanasi. The professional courier takes from u the charges for air route but sends it via surface. The customer care will just read the same thing what u see on tracking site. If u ask any further question they will simply shook off their heads and will give u vague and rude replies.
Overall this is my first and last experience with this worst courier company and will suggest others too to never go with it. I even don't want to give a single rating star to it. I am not sure about their handling method and suspect if my parcel comes to me intact.
