Feb 08, 2013 07:43 PM
8430 Views
I am using Tata services since 8+ years. It has been a decent experience and never thought of changing the service provider. The customer representatives are always handy when we come across any issues. I recently changed from CDMA to GSM postpaid after 8 years but still Trust TATA, of what they are named. Its after I've tried BSNL, AIR TEL they might be good in network but as service they are par compared with TATA's.
They offer great PLANS, it is just they do not promote like other subscribers.
They are always there in times of need.
The best plan in TATA DoCoMo is 199 rental. Here we get intra 120 calls Inter 120 calls+ 500MB internet+ 100 SMS. Still the bill would not cross 199+ taxes. Ideal for less usage users.
If you are not interested to use anything just want to use for incoming calls, you have option to switch to No-rental pack. You'll only be charged if you call or roaming.
I have be waived in bills earlier for few issues.as I've stated they are best in customer support.
Cons: It does not work when you are on/in elevator+ If you choose CDMA, mobile piece options are very less and should stick to either what handset the company offers you+ the time to connect customer care and the options are not know in IVR.+ Never go for chat support they always intend to close the chat then resolving our concerns.
I also get alerts when I cross inter circles that is really appealing The internet doesn't need any customer support unlike Airtel, it just connects in.
We've issues everywhere but we look for where the issues are less.
TATA's I'm with you.
