Sep 22, 2011 07:08 PM
1789 Views
Here I wud like to share a worst experience with tata docomo connection.
I took this connection few months back. bcoz I like the pay per second concept.
bt ltr on I expericend the worst service provided by docomo.
1) No netwrk atall. alwys 1 or 2 network bars. where as m using anthr vodafone and airtel connection with full network
2) poor customer service. it seems customer care excutive are nt willing to help the customers.
3) they starts any value added service without evn asking u.
I.e from past two months my balance is gtng low by 30 rs. so I calld to thr call center and enquire about the same. so tehy told me that I hv activate some M tv model service. I refused fo the same, so tehy told me that u hv recvd the calld regarding this service. and u said yes to this.
I ddint recive any kind of call bcoz I use this connection only for OG calls.
coz for other services I already hv two connections .
4) they charge 1.80 rs daily for 100 local sms. but u hv to send each sms twice. bcoz of worst network or their hiddn charges.
5) evry day I got a call from 7208045195, 7208045198, 7208045193, these numbers more than 50 times. and such unwanted sms evryday atlst 40 times.
so guys. I request plz dont go for TATA DOCOMO.
it is a worst service I hv evr seen .