MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

52%
2.46 

Customer Service:

Seller/Buyer Responsiveness:

Quality of Ads:

User Friendly:

Ease of Transaction:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

'Sulekha for Business' app - Review
May 11, 2016 04:59 PM 12408 Views

Customer Service:

Seller/Buyer Responsiveness:

Quality of Ads:

User Friendly:

Ease of Transaction:

My Brother-in-Law is doing a water can supply business. we opted for sulekha premium ad to improve business. We pay Rs 2000 for 6 months.


Problem with App.


1 no edit option - once the content entered wrongly you can't edit.(in our case they entered as bulk water supply, we are getting leads(less than 5) for lorry water to fill tank)




  1. Irritating customer care - we called the sulekha cc and reported about the issue and we need to change it.




CC girl(Fathima) was laughing and says "not able to edit, no option for that, you need to upgrade to next level to do it by paying 3000 rs"  WTF?


3 No email response - Support team is sleeping.


we sent email to support team for this incident and need action. No response. WTF?




  1. We can't reach the guy who get 2000 rs from us to get the subscription, not picking up the calls. WTF?




  2. We then called them by telling that we are going to upgrade, come and get the money.






same day eve another guy came. So people will come only forMoney? not for service and work fault? WTF?


till now 5 months gone, no leads for us. waste 2000 rs.


'Sulekha for business' app - such a crap one.


I will give 0 stars.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hi Bharath,
We apologise for the inconvenience caused. We hope this issue has been resolved. If not, we would request you to share any of the following:
Order Form number OR Mobile Number (used for campaign registration) OR Customer ID OR Campaign ID (any of these) along with your business name.
To share these details, you can call us at our toll-free number 1800 420 1212 or 1800 3000 1212 or mail us at cs_yp@sulekha.net or Whatsapp us at +91 9176673668.
We’ll reach out to you within 24 hours after you share the details as mentioned above.
Regards,
Team Sulekha

Upload Photo

By: Sulekha | Mar 07, 2017  12:46 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Sulekha
1
2
3
4
5
X