Jan 01, 2016 04:12 PM
13196 Views
(Updated Jan 01, 2016 04:53 PM)
Never buy Sudarshan Saur(Solar) water heater, after sales - their service is worst. You need to follow up lot of times and at end they won't turn up also!
Contacting Customer Care also a waste - they provided a local service center number but they never force or check whether issue is resolved by that service center. After complaining about service center also no action against them.
For first 1-3 years it was good, from 3rd year its good during Summer!(who want hot water during summer?). Don't ask in rainy season, you hardly get hot water! Now its 6 year old and in winter we are getting cold water, so we contacted the CC and they shared us a local service/dealer contact but no follow-up on this, many times I tried contacting service center guy but he simply turned down my call without answering.
Still our Sudarshan Saur(Solar) system is dead! So look for better service giving products.
