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MouthShut Score

25%
1.39 

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Bad customer services
Oct 23, 2015 01:39 PM 15064 Views

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Hi Had place order for 3 shoes in 999 offer on june 23 2015 I received the product around 20 july 2015 but their is size issue I request for returned for Order Return Confirmation done on 21 july 2015 than after this I received mail on 4 Aug for Exchange Requested than again I received mail on 12 agu 2015 Your order return status has changed that Package received" & finally I got refund on 25 agu 2015. than I placed order on 28 agu but I nt able to take 3 shoes I can only get 2 shoes than also I placed order for same.


Street Style Store


Hi Nayana Solanki,


Thank you for shopping with Street Style Store. Please note that it takes 3-21 days for your order to be dispatched.!


Order details


Order: FVLSNMODX placed on 08/28/2015 12:28:11


Payment: Cash on delivery(COD)


Reference Product     Unit price     Quantity     Total price


CH14011 Flats on my feet(black) - Shoe Size: 37     Rs 499     1     Rs 499


Bow monos - Shoe Size: 38 Rs 499     1     Rs 499


Voucher name: Nayana Solanki -Rs 999


Products Rs 998


Discounts Rs 998


Gift-wrapping Rs 0


Shipping Rs 50


Total paid Rs 50


Shipping


Carrier: FedEx


DELIVERY ADDRESS BILLING ADDRESS


Nayana Solanki


701-B, Lotus corporate park, off W E highway


near jay6 coach signal, goregaon east


400063 mumbai


India


02242974000


Maharashtra Nayana Solanki


701-B, Lotus corporate park, off W E highway


near jay6 coach signal, goregaon east


400063 mumbai


India


02242974000


Maharashtra


You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our shop.


If you have a guest account, you can follow your order via the "Guest Tracking" section on our shop.


but I dint receive any product so I do follow up with them on 3 Oct 2015 so get rly on 6 Oct


Hi naina solanki,


Just a quick update in regard to  your order#254156, which you placed on –08/28/2015. It has been more then 21 days since you placed the order with us. We understand you need the products urgently.


We have already marked your order as urgent one . This status will ensure that we dispatch your order asap .


Once the order will be shipped, you will receive a mail from us.


In the meantime, visit our website to check what’s new.(https://streetstylestore.com)


If there is anything else we can do, let us know.


Helpdesk


Streetstylestore.com


but till now I dint receive any product I done the mail for follow up on 15 oct but dint get any rly.


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Brand Response

Hi naina250788,
As I see in our records that your Order #254156(FVLSNMODX) has been delivered to you on 12/25/2015.
Although I'm very sorry that it took so long to deliver it at your doorstep, rest I assure you that the next you'll not be disappointed in ordering with us.
If there is anything else I can do just let me know at sss.resolver@gmail.com, I'll be happy to sail you through!
Thank you
Street Style Store Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

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By: streetstylestore | Jun 14, 2016  01:46 PM Comments 0

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