Sep 10, 2014 03:00 PM
15242 Views
*This is cheater website. Never book through them they will just charge you and make no booking, or deny after charging you that hotel does not have a booking during those days for one or other reason and then tell you that they will find the alternate hotel for you and then no reply.
You will have to request your credit card company for a charge back.
So be very careful and stay far from the cheater company.*
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Check out their email. Can u imagine they are so non responsible. Dear Mr Bharat J Shah,
Welcome to Stayzilla.com and thank you for booking through us.
We are sorry to inform you, that the rooms you booked in hotel
"Vinayak Hotel - Pachmarhi" are not available for your dates. In-fact
the hotel is completely sold out for those dates due to high demand.
However, we're working on finding alternate hotels that have rooms
available for you. Please provide us time till end of the day.
We'll contact you soon with the alternate hotel. If you've further
inquiry, please feel free to write back to us.
Thanks & Regards,
Guruswamy Jayaraj| Reservation Executive| Emp. ID: 38302| Stayzilla.com
Call Center: 044-46946000(Extn: 2)| Direct: 044-66946100 to 044-66946108
On Sun, Sep 7, 2014 at 1:43 AM, Tanmay Shah wrote:
> I need to get some final reply. I cant just keep on waiting endlessly,
> infact you should charge me only when you can confirm the booking, the hotel
> should be compelled to spare a room when they have made themselves available
> on your website. As I am in a position when neither I have a confirmation
> nor I can book some where else.
>
> All other websites provide online real time confirmation or deny booking
> then and there itself as charging someone and then unable to provide the
> service is the considered very bad gesture in e-commerce industry.
>
> Pls do the needful and provide immediate confirmation.
>
>
> With regards,
>
> Sincerely,
> Ca. Tanmay Shah
> tanmay@prarthnagroup.com
>
> Cell -+91 98242 98975
> Office -+91 281 2225214
>
>
>
>
>
> On Saturday, September 6, 2014 6:06 PM, Mr Yuvassshree Krishnakumar.M
> wrote:
>
>
> Dear Mr Bharat j Shah
> Greetings from Stayzilla.com and thank you for booking through us.
> We have received your payment and are currently working on your booking. We
> have already forwarded your booking to Vinayak Hotel - Pachmarhi
> We are sorry to inform you that we have not received the status of this
> booking from the hotel yet, as the reservation department of the hotel is
> closed for the day. We regret for the inconvenience caused due to delay in
> sending your confirmation voucher but assure you that the same shall be sent
> by tomorrow.
> Please be assured that currently your card is not charged but the required
> amount is only blocked till your order is confirmed by us. Thank you for
> your kind cooperation and patience.
> Thanks & Regards,
> Mr. Yuvassshree| Reservation Executive| Stayzilla
> Fax: 044-42348223/4 044-65623300
> PS: Please find below the full details of this booking.
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Call Center: 044-46946000(Extn: 2)| Direct: 044-66946100 to 044-66946108
